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Holiday Inn San Mateo-San Francisco SFO

304 reviews
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Traveller (21)
Room & Suite (46)
Dining (6)
Overview
  • Excellent36%
  • Very good32%
  • Average21%
  • Poor7%
  • Terrible4%
Travellers talk about
“front desk”(53 reviews)
“san francisco”(24 reviews)
“nice beds”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3.0 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (304)Write a Review
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55
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14
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All reviewsfront desksan francisconice bedsshuttle driveroff the highwayother hotelsdidn't hear a thinglarge roombusiness triponsite restaurantclose to the airporteasy accesslobby areafree parkingminute drivechecking inupon check
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121 - 125 of 286 reviews
Reviewed 9 April 2014

This hotel offers free internet .. except it just doesn't work. I have been staying for 2 nights and have 2 more to go. Despite being in the heart of Silicon Valley this hotel offers an incredibly unreliable internet experience. The first night it was...More

Thank Will E
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 15 April 2014

Dear Will E, Thank you for reviewing your stay with us, and I am very sorry for the issues you encountered with our wireless system while we were upgrading. It is fully functional now, and we are pleased with the faster speeds and improved connections...More

Reviewed 9 April 2014

The hotel is good and the Staff (Rema & team) was very helpful through out my stay. They helped me with the booking even though I arrived a day early. Hotel is in a good location. Will for sure stay here again if I return...More

Thank Shreekanth V
Reviewed 7 April 2014

We stayed just for 2days, and i'm so happy, never expected that this one is excellent. The hotel is so clean, our bed is really comfortable,we have 2 queen beds and the room is so spacious. Shower and toilet, you couldn't ask for more. Clean...More

Thank maganda0411
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 9 April 2014

Dear Maganda0411, We are very happy to hear that you enjoyed your stay with us, and that we were able to provide a wonderful experience during your stay. It does trouble me to hear of the experience you encountered with one of our team members,...More

Reviewed 4 April 2014

I don't expect too much from a Holiday Inn, but this one is nice. The staff was average upon check-in. I think the clerk was new as she forgot to give me a key, and when I asked for one she gave me the master...More

Thank MinnesotaRandy
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 8 April 2014

Dear MinnesotaRandy, Thank you for taking the time to review your recent stay with us. We do value all feedback both negative and positive as it helps us to see how we are doing in all areas. I have sent you a private message to...More

Reviewed 2 April 2014

This hotel is clean, convenient, and welcoming. The great restaurant located in the lobby area as well as a washer/dryer for your convenience as well. There is delicious fruited water, the fruit changes each day, to refresh you while you wait for your spacious and...More

Thank L P
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 4 April 2014

Dear L P, Thank you for such a wonderful review! We are glad that you enjoyed your stay, and that our staff were friendly and accommodating to you. We appreciate you taking the time to mention our team members as well, and will be sharing...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$111 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in San Mateo
#3 Family Hotel in San Mateo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (21)
Room & Suite (46)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Michael M
14 September 2017|
AnswerShow all 2 answers
Response from Garry517 | Reviewed this property |
No, the rooms do not have safes in them. At least we have never noticed them and we have stayed there many times.
0
Votes
seiyul
16 March 2015|
Answer
Response from bigtimehotelexpert |
Some of the rooms have them but they are certainly available upon request.
1
Vote
Room Tips
"Even though close.to Freeway we didn't hear cars at all."
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"If you are safety conscious, I would make sure you state that you want your room in the same building that..."
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"If you have at least 4 people, choose the 2 bedroom suite"
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"get a room away that does not face the freeway"
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