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All reviewsfront desksan francisconice bedsshuttle driveroff the highwayother hotelsdidn't hear a thinglarge roombusiness triponsite restaurantclose to the airporteasy accesslobby areafree parkingminute drivechecking inupon check
This hotel offers free internet .. except it just doesn't work. I have been staying for 2 nights and have 2 more to go. Despite being in the heart of Silicon Valley this hotel offers an incredibly unreliable internet experience. The first night it was...More
Thank Will E
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 15 April 2014
Dear Will E,
Thank you for reviewing your stay with us, and I am very sorry for the issues you encountered with our wireless system while we were upgrading. It is fully functional now, and we are pleased with the faster speeds and improved connections...More
The hotel is good and the Staff (Rema & team) was very helpful through out my stay. They helped me with the booking even though I arrived a day early.
Hotel is in a good location.
Will for sure stay here again if I return...More
We stayed just for 2days, and i'm so happy, never expected that this one is excellent. The hotel is so clean, our bed is really comfortable,we have 2 queen beds and the room is so spacious. Shower and toilet, you couldn't ask for more. Clean...More
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 9 April 2014
We are very happy to hear that you enjoyed your stay with us, and that we were able to provide a wonderful experience during your stay. It does trouble me to hear of the experience you encountered with one of our team members,...More
I don't expect too much from a Holiday Inn, but this one is nice. The staff was average upon check-in. I think the clerk was new as she forgot to give me a key, and when I asked for one she gave me the master...More
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 8 April 2014
Thank you for taking the time to review your recent stay with us. We do value all feedback both negative and positive as it helps us to see how we are doing in all areas. I have sent you a private message to...More
This hotel is clean, convenient, and welcoming. The great restaurant located in the lobby area as well as a washer/dryer for your convenience as well. There is delicious fruited water, the fruit changes each day, to refresh you while you wait for your spacious and...More
Thank L P
Response from FOM_HISanMateo, Front Office Manager at Holiday Inn San Mateo-San Francisco SFOResponded 4 April 2014
Dear L P,
Thank you for such a wonderful review! We are glad that you enjoyed your stay, and that our staff were friendly and accommodating to you. We appreciate you taking the time to mention our team members as well, and will be sharing...More