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Howard Johnson by Wyndham San Mateo

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Traveller (40)
Room & Suite (14)
Dining (2)
Overview
  • Excellent21%
  • Very good28%
  • Average25%
  • Poor15%
  • Terrible11%
Travellers talk about
“bagels”(8 reviews)
“desk clerk”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star accommodation
All hotel details
Additional information
Offers from Howard Johnson by Wyndham San Mateo
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
Offers from Howard Johnson by Wyndham San Mateo
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (295)
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Traveller rating
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LanguageEnglish
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All reviewsbagelsroom was spotlessdesk clerkdefinitely stay here againconvenient locationfree parkingmicrowavesfo
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1 - 5 of 267 reviews
Reviewed 1 week ago

Room appearing as though it had previously had the door kicked open, and someone pinned against the wall (I took photos). Received two lotions and conditioner, but no shampoo. Internet was slow. Despite me checking in on the first night, I received a call the...More

Review collected in partnership with this hotel
Thank cscott927947
Response from HowardJohnsonSanMate, General Manager at Howard Johnson by Wyndham San MateoResponded 1 week ago

Dear Guest: thank you for your feedback we apologize about the confusion . thank you for staying with us

Reviewed 1 week ago via mobile

To start with good things; internet very fast, bad is nice, AC is working good. But then the room was not very clean. the floor should have rectifications. The safe is not working and they can't fix it! The breakfast very simple, they can add...More

Thank Ayad H
Response from HowardJohnsonSanMate, General Manager at Howard Johnson by Wyndham San MateoResponded 1 week ago

Dear guest : thank you for taking the time to write a review we appreciate your feedback thank you for staying with us

Reviewed 21 June 2018 via mobile

I typically don’t write reviews but I make an exception when humanity will benefit. How this place has a 3.5 rating could only be because of many false reviews. Contrary to other information this motel is NOT recently renovated. All of my room furniture and...More

Thank Joshua M
Response from HowardJohnsonSanMate, Manager at Howard Johnson by Wyndham San MateoResponded 1 week ago

Dear Guest: we are very sorry about your bad experience we apologize . we are reviewing all your comments and referring them to the right department to work on it. thank you for your comments we appreciate your feedback

Reviewed 17 April 2018

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Review collected in partnership with Howard Johnson
Response from HowardJohnsonSanMate, General Manager at Howard Johnson by Wyndham San MateoResponded 18 April 2018

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Reviewed 14 April 2018

Had stayed here in the past and remembered it as a better motel! Real noisey because of the way it is set up! Maybe because my room was on the cross over. Bathroom was kind of old as well as room setting. I have stayed...More

Review collected in partnership with Howard Johnson
Thank Secondcrk
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Multilingual Staff
Room Service
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$142 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$142 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Photos
Traveller (40)
Room & Suite (14)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
toritwirl
20 July 2016|
AnswerShow all 2 answers
Response from Mikaela Z | Property representative |
Hi! Check-in time is 3pm! Thank you, Mikaela Zimmerman Director of Sales & Marketing
0
Votes
Room Tips
"If you have trouble with anything in the room, just tell the front desk, and they'll take care of it."
363kathyd
2 million years ago
Read review
"Ask to stay in the front part by office."
Secondcrk
2 million years ago
Read review
"Rooms on the West side are quieter,"
sfbay6501982
2 million years ago
Read review
"rooms in the back are quieter"
dmc50
2 million years ago
Read review
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