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Residence Inn San Francisco Airport/San Mateo

Residence InnUS$229*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn San Francisco Airport\/San Mateo
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201 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Apex, North Carolina
Reviewed 4 days ago NEW

Stayed again after a while. Everything about the room and general service is as good as I had experienced before. The staff is very friendly and helpful as always. There was just a small negative factor this time- there were some people who did not clean up after themselves after they had some soda or some food outside in the...

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Helpful?
Thank tripfan2010
ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you so much for staying with us and taking the time to give us some feedback! Were glad the staff was friendly and accommodating and that you enjoyed the room! We apologize about the trash as that was an isolated incident definitely. I agree about the safes, we are due for a renovation soon hopefully that'll include new and...

Reviewed 1 week ago

the inn is so clean. although it is far from downtown san francisco, we enjoy our stay. we got a studio with a complete kitchen amenities. breakfast is included and was so good! the staff are so friendly and very accomodating.

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Helpful?
Thank Cutie1020
ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Hello there! Thank you so much for choosing the Residence Inn by Marriott! Although the location wasn't ideal to your needs I'm glad we could make up for it in other areas and accommodate your stay!

Rocklin, California
Reviewed 1 week ago

We stayed here for 2 months, after my husband's lung transplant at UCSF. We LOVED it!!....Michael & Abby, at the front desk are SO nice....they do EVERYTHING to make your stay pleasant!!.....We stayed in an upstairs 2 bdrm, 2 Ba.....FULL kitchen.....it was pretty perfect. We found housekeeping to be excellent; they understood the need for extreme cleanliness, due to my...

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Helpful?
Thank McTuck
ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Hello McTuck, Even though it wasn't for the most ideal reasons we enjoyed having you at our property! We're glad we were able to accommodate your family during this time of recovery. All of our staff adores you and cant wait to see you again!

Roseville, California
Reviewed 2 weeks ago

Good place, breakfast was really nice, need a bigger area since it fills up real fast. Good Location to the bay. Overally not too bad but I would pay a little extra for a jacuzzi. Wife left her Fitbit in the room, called and said they never found it but sent the cord back..Hmmmm. I guess housekeeping needs to keep...

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Helpful?
1Thank John Y
ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Good morning and thank you for your review. We will be renovating soon, and addressing our breakfast area and lobby is one of our priorities. I will work with our Operations Manager on your Fitbit. He is aware of the situation and we will do all we can to locate it.

Singapore
Reviewed 3 weeks ago

Rule #1, you don't allow guests to sit by the courtyard fire until midnight! Insane, so rude and noisy. Why has not anyone come outside to tell the guests to take it inside. Rule #2, for Pete's sake, mop the floor. It is so sticky and gross. Rule #3, get wood hangars. Plastic hangars? In Silicon Valley? Really? Rule #4,...

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Helpful?
Thank 4SeasonMan
ResidenceInnSanMateo, Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Hello, thank you for taking the time to give us your feedback. We take great pride in providing outstanding service to our guests, we apologize we have fallen short in multiple areas. We do have a designated time when there isn't supposed to be any outside activity like the fire pit which should have been monitored more closely, we actually...

Reviewed 3 weeks ago

The property is excellent with all amenities of what a residence should have. The rooms were designed in a such a way that every room has its own side of greenery surrounding it. There are lot of rooms available on the ground floor as well if at all people cannot climb the first floor.

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Helpful?
Thank Anil D
ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you for the great review. We will keep your comments in mind when we renovate, and we'll make sure to maintain a friendly, relaxing environment

Wellington, New Zealand
Reviewed 22 March 2017

I only spent a few nights at this Residence Inn but if I needed a long stay hotel option this would be a good choice. The rooms are in separate buildings with walkways between, tables outside in a few places and even a basketball/volleyball court. There is also an outdoor pool. Breakfast was included and it had good options -...

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Helpful?
1Thank Lelw36
ResidenceInnSanMateo, General Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Dear Guest, Thank you for taking the time to complete a review regarding your experience at our Residence Inn by Marriott San Mateo. We are happy that our amenities were up to your expectations and we hope to see you in a near future. Thank you, General Manager.

SF Bay Area
Reviewed 19 January 2017

My family and I stayed here for four night in January 2017. The inn was better than I expected. We stayed in the penthouse suite, which is two floors. Great for a family with kids that need their own space It was very quiet, clean and comfortable. The inn has a full service kitchen, which is wonderful if you have...

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Helpful?
Thank Idlemom
ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you! We're glad you enjoyed your stay and our hotel. We hope to see you again soon. We will be renovating soon and we're looking forward to our updated look and feel.

Reviewed 1 January 2017 via mobile

It was only a night but surely love the hotel.. room/kitchen is clean.. pillows are comfortable.. food needs more selection thou.. staff are friendly.. and informative and very helpful.. we will definitely stay again and will recommend this hotel..

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Helpful?
Thank Juella G
ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you for the great review. We are happy you enjoyed your stay and we'll keep trying to improve our service and our facilities to make future stays even better.

Cairns, Australia
Reviewed 1 January 2017

We stayed here for 2 nights at the end of our US vacation. We got the the 1 bedroom suite with a loft bedroom and full kitchen. Suffice to say it certainly suited the needs of our family. This residence in is located about 10 miles south of SFO airport. Fairly easy to get too with the assistance of google...

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Helpful?
Thank AJG35
ResidenceInnSanMateo, Front Office Manager at Residence Inn San Francisco Airport/San Mateo, responded to this review

Thank you for taking the time out to write a review. We appreciate the warm comments and we'll keep working hard to make stays memorable. We will be renovating soon and the breakfast space is a concern that will be addressed.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Thrive on Long StaysBook your 2012 US Open stay at our newly Renovated Residence Inn by Marriott San Francisco Airport/ San Mateo hotel located 8.6 miles from San Francisco International Airport (SFO) and 20 miles from the tournament! Spacious suites with separate living and sleeping areas, fully equipped kitchens, and free high-speed Internet access provide guests the perfect extended stay accommodations. Join us for a complimentary breakfast buffet and light dinner Mon-Thurs evenings in our Gatehouse. Bridgepointe and Hillsdale Shopping Centers conveniently located to our hotel. Hotel is near many excellent golf courses including Mariners Point and Poplar Creek. Fun is found at attractions Malibu Grand Pix Go-Kart & Golf, San Mateo Expo Center, Coyote Point Recreational Area and San Francisco's major league sports events at Candlestick and AT&T Park. After all this excitement relax in the pool, spa and Sport Court at the Residence Inn by Marriott San Francisco Airport San Mateo hotel. ... more   less 

Additional Information about Residence Inn San Francisco Airport/San Mateo

Address: 2000 Winward Way, San Mateo, CA 94404-2472
Region: United States > California > San Mateo
Price Range: $232 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Francisco Airport/San Mateo 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Residence Inn San Francisco Airport/San Mateo Hotel San Mateo
Residence Inn San Mateo
San Mateo Residence Inn
Hotel Style:
#3 Business Hotel in San Mateo
#5 Family Hotel in San Mateo
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Francisco Airport/San Mateo staff and other travellers.
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Questions? Get answers from Residence Inn San Francisco Airport/San Mateo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near the office, so the breakfast area, laundry and pool are also close”
tripfan2010, 20 May 2017 | Read review
“If you want to be near amenities, choose bldg. 7;but, it can get noisy ( it's by the pool!)....bldg. 8 would be PERFECT!!!”
McTuck, 16 May 2017 | Read review
“Instruct the manager to keep the courtyard quiet after 10pm as in most of the civilized world.”
4SeasonMan, 27 Apr 2017 | Read review
“If you are a light sleeper, you might prefer a second floor room. I did hear my upstairs neighbors walking at night.”
Lelw36, 22 Mar 2017 | Read review
“Ask for a penthouse suite located in back of inn.”
Idlemom, 18 Jan 2017 | Read review
5 of 5
Residence Inn
US$229* /night
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PricelineUS$229
TripAdvisorUS$229
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Prices are for 1 room, 2 adults
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