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Four Points by Sheraton San Rafael

Traveller (100)
Room & Suite (46)
Pool & Beach (9)
  • Excellent21%
  • Very good39%
  • Average22%
  • Poor12%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Room Service
3 Star Hotel
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Offers from Four Points by Sheraton San Rafael
Special Offer: Breakfast for 2 Included
Hotel deals
2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (599)
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1 - 5 of 566 reviews
Reviewed 1 week ago

I absolutely love this hotel and would recommend to anyone! this was my first time in the San Rafael area and couldn't be more happy with my choice of hotel. They accommodated me 100% on literally everything!! I was unhappy with my first two rooms,but...More

1  Thank Shekia M
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 1 week ago

What a great way to start the day! I love hearing from our guests and appreciate you taking the time to share your "first time" experience at the hotel. It was nice to hear that the Staff accommodated you, that check-in was quick and smooth...More

Hotel's Favourite
Reviewed 5 February 2018

If you are looking to visit the Bay Area and plan to see a lot of the area sights you should consider Four Points by Sheraton in San Rafael. Close enough to ease into San Francisco and all the iconic sights there as well as...More

Thank imagemakerHouston
Reviewed 4 weeks ago via mobile

I travelled with my mother. We had originally booked in San Francisco but changed our plans to be outside the city. This was our first visit to San Rafael. This hotel is in a great location to discover Marin County & Sonoma/Napa. We were within...More

Thank Patricia S
Reviewed 19 January 2018 via mobile

Ok hotel with ok location. Rooms are nice . Stayed there and needed a rather late check out and was told to pay for a full night. Don’t expect too much flexibility here. They prob don’t need it. Would go back because the hardware is...More

Thank asiatraveler1964
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 19 January 2018

Thank you for taking the time to write a review about your most recent stay with us. I certainly apologize that you felt that we were not flexible relative to your request regarding a late check-out. We do try our best to accommodate requests such...More

Reviewed 10 January 2018

This hotel and staff gave me the worst travel experience I had in a year. Just for some reference I have had 44 flights and 68 hotel room book in the last 365 day alone. I DO understand bad thing can happen when you travel...More

2  Thank russrichardsun
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 17 January 2018

I certainly apologize that our life safety system woke you and that due to the issue at hand, we were unable to reset the system properly until it was clearled by the Fire Chief and the technician was able to assess and find the cause....More

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Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Price range
US$137 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Price range
US$137 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (100)
Room & Suite (46)
Pool & Beach (9)
Dining (8)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
22 March 2017|
AnswerShow all 2 answers
Response from Pisces2 |
Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
Carol B
23 January 2015|
AnswerShow all 5 answers
Response from Ed Y | Reviewed this property |
Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
Room Tips
"get a mountain and pool view room or a mountain view room or just a pool view room both are gorgeous !"
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"Don't go here"
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"I love to have a room off the back or on the pool. Both had patios to sit out on."
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"Ask for a view of the beautiful hills in San Rafael."
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