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Four Points by Sheraton San Rafael

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Traveller (105)
Room & Suite (46)
Pool & Beach (9)
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Overview
  • Excellent21%
  • Very good39%
  • Average22%
  • Poor12%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton San Rafael
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton San Rafael
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (612)
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1 - 5 of 579 reviews
Reviewed yesterday

This is an amazing property and the staff are awesome. Property is conveniently located across a mall that includes a grocery store. It is also a shuttle bus a way from the ferry which will take you in to San Francisco. I love this property...More

Thank Brian H
Hotel's Favourite
Reviewed 4 weeks ago

I stay in San Rafael at least once or twice a week. I love staying at the Four Points on Northgate Drive. The front desk team is always gracious, accommodating and pleasant. I see Beth and Michael mostly on the days I travel. Beth treats...More

Thank Lisa G
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 4 weeks ago

What a great start to the day! Thank you so much for your candid, wonderful comments! It’s always good to hear when what we do every day, truly does make a difference! We sincerely appreciate your loyalty and business and more importantly, that you make...More

Reviewed 1 week ago

This was my 2nd time staying at this hotel for business. Both stays were at least 6 nights. It is average at best. The wifi was out for 2 full days while I was there (separate days, so it was fixed and then went out...More

Thank OnTour77
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 6 days ago

Thank you for taking the time to offer your feedback regarding your most recent stays with us. I sincerely apologize for the internet issue. We contacted our service provider right away and due to a unfortunate set of circumstances our "sign-in" page was being read...More

Reviewed 2 weeks ago via mobile

I am local to the Bay Area, but I wanted to treat myself to a day of lounging poolside and ordering room service for my Mother’s Day. Upon arrival, I wanted to grab a beer from the hotel and relax by the pool. There was...More

Thank Kerri H
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 1 week ago

Kerri, thank you for taking the time to write about your stay with us this past weekend. I am so sorry that we failed to provide the staycation you had hoped for. Based on your comments, we fell short in more then one way and...More

Reviewed 2 weeks ago via mobile

Stayed here with my family (2 young children) in May 2018. Nice place to stay in a beautiful area. Only 20 mins driving to San Francisco. The hotel has a nice feel and the rooms are comfortable. The only thing that can be mentioned as...More

Thank Vincent G
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 2 weeks ago

Thank you for taking the time to write a review about your recent stay with us. It’s always nice to hear from our guests and know that they enjoyed the hotel, it’s great location and the amenities we offer. We look forward to welcoming you...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$145 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (105)
Room & Suite (46)
Pool & Beach (9)
Dining (8)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
karinl827
22 March 2017|
AnswerShow all 2 answers
Response from Pisces2 |
Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
1
Vote
Carol B
23 January 2015|
AnswerShow all 5 answers
Response from Ed Y | Reviewed this property |
Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
0
Votes
Room Tips
"The back-side rooms view the pool and courtyard - which is nice."
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"get a mountain and pool view room or a mountain view room or just a pool view room both are gorgeous !"
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"Don't go here"
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"I love to have a room off the back or on the pool. Both had patios to sit out on."
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