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I found the hotel a very nice destination.
Maybe not a 4 star hotel, but a solid 3 star.
Very convenient location for our needs, with a comfortable bed, pool and spa.
The hot breakfast was enjoyable and the staff helpful.
I would stay here...More
My wife and I flew out to CA from NJ for a wedding in beautiful Fairfax, CA. Need a place to stay, we chose the Four Points Sheraton hotel.
Unfortunately, the time we visited, record high temperatures of 103-107 F blanketed the area. We were...More
Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 8 September 2017
Thank you for taking the time to write a review regarding your recent stay with us. As you indicated, this past weekend was unpresidented for us relative to the high temperatures we experienced. The the staff worked as hard as they could to repair and...More
As an SPG member, I usually pick Sheratons or Westin’s and find them clean and comfortable. This was not. The walls are paper thin, my refrigerator was humming off and on keeping me up all night and the staff seemed pretty lethargic about service. You...More
Response from Tajuana S, Director of Sales at Four Points by Sheraton San RafaelResponded 2 weeks ago
Thank you for your review. I am so sorry your experience is what you would expect from a Sheraton hotel. I will share your review with the staff and appropriate management. I agree we certainly need to try harder and I can tell you we...More
Our stay was good. Quiet, clean, fairly reasonable price. But hotel needs a lil work. When you come off the elevator, no signs giving room directions. Air conditioner unit was a little questionable looking but it did work. Would probably stay again.
Generally very nice. Exterior looks a bit like a cinder block industrial park or something and isn't very well signed. Right off freeway. Inside its welcoming. Nice bar. Rooms are pretty nice actually. Not a high end hotel but pretty decent for what it is....More
US$136 - US$239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Marin County >
Also Known As
4 Points By Sheraton San Rafael ,
Four Points By Sheraton San Rafael Hotel San Rafael ,
Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions please let us know. We hope to see you soon.