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07/05/2017 08/05/2017
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    Four Points by Sheraton San Rafael

    1010 Northgate Dr, San Rafael, CA 94903-2502
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$129View Deal
    US$129View Deal
    US$129View Deal
    Traveller (83)
    Room & Suite (21)
    Pool & Beach (8)
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    Overview

    • Excellent21%
    • Very good37%
    • Average22%
    • Poor12%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton San Rafael
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 4 days ago via mobile

    If You want to have a pleasant, uncomplicated and easy stay this is the place to go. Hotel is nice - it's not luxury, but modern, clean, neat and family friendly. Staff is friendly, surroundings great.More

    Helpful?
    Management response:

    Thank you for taking the time to review our property Maria! We are all so glad to hear that you enjoyed your stay with us here at the Four Points by Sheraton in San Rafael! Our team works hard to exceed each guests expectations and...More

    Hotel's Favourite
    Reviewed 2 March 2017

    I'm from California and my family lives still lives in Marin. I live in Seattle now and I visit at least once a year, and sometimes more. For years I'd alternate between this hotel and the other "big" hotel. But the last half dozen times...More

    Helpful?1  
    Response from Pat S, General Manager at Four Points by Sheraton San Rafael

    Jeff...thank you so much for taking the time to write a review for the hotel. It's always nice to hear when our guests experience what we work hard to deliver...a welcoming and friendly place to "come home to", so thank you for sharing. We look...More

    Reviewed 2 weeks ago via mobile

    A bit hidden away on a hill, near the Northgate Mall, this hotel had a clean, spacious, and modern office. Same for the rooms. Ample parking near access points, though tight quarters out front for check-in. We ate at the restaurant and the meal and...More

    Helpful?
    Response from Tajuana S, Guest Relations Manager at Four Points by Sheraton San Rafael

    Thank you Molly for taking the time to leave your review about our property! Everyone on our team takes great pride in making sure that each guest has a wonderful stay while they are here with us. We appreciate your review of the check in...More

    Reviewed 2 weeks ago

    We were directed to this hotel by another hotel that was full. When we arrived people were waiting in line to check in, because there was only one person available at the desk. took us at least 45 min. just to get checked in. I...More

    Helpful?
    Response from Tajuana S, Director of Sales at Four Points by Sheraton San Rafael

    Thank you so much for your comments about the hotel and staffing. Sometimes we can get an unexpected rush and that can be difficult if it happens on short notice. Your feedback is very important to us, we have reviewed our staffing model in our...More

    Reviewed 2 weeks ago

    Have stayed at this property twice now. The four points hotels are all over the map in terms of quality. After staying at a handful of four points hotels ( see my other reviews ) they have been 50% good/very good and 50% very bad....More

    Helpful?1  
    Response from Pat S, General Manager at Four Points by Sheraton San Rafael

    William...you should be a travel writer! Thank you so much for your descriptive review of your recent stay with us. The reader will definitely have a great overall picture of not only the property but the surrounding area after reading it. Feedback is such a...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$128 - US$292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    Photos
    Traveller (83)
    Room & Suite (21)
    Pool & Beach (8)
    Dining (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Marin County Farmers' Market--San Rafael
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    1.20 km away
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    15 reviews
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    8 reviews
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    73 reviews
    1.74 km away
    Questions & AnswersAsk a question
    karin l
    are any of your rooms handicapped accessible such as a walk in shower, comfort bars near the toilet and in the shower area?
    22 March 2017|
    Answer Show all 2 answers
    Response from Pisces2 |
    Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
    1
    Vote
    Carol B
    Is this a pet friendly hotel because I can't find any information about a pet policy on their web site.
    23 January 2015|
    Answer Show all 5 answers
    Response from Ed Y | Reviewed this property |
    Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
    0
    Votes
    Room Tips
    "higher floors away from the freeway are best"
    Read review
    "Try to get a room overlooking the pool"
    Read review
    "Ask for a room away from the highway as it can be really noisy."
    Read review
    "Ask for a private patio. Determine if you want to be near the pool (ie, noise)."
    Read review