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Four Points by Sheraton San Rafael

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton San Rafael
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563 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

I typically try to avoid Four Point hotels, but this one was awesome! Nice renovations and overall "resort" feeling. Appreciated the easy and free parking. Hot tub has great jets and is handicap accessible. My room overlooked the pool from the 4th floor, nice mountain views. Got a little loud at night because there was a wedding party staying there,...

Thank Loves_Island_Life
Reviewed 2 March 2017

I'm from California and my family lives still lives in Marin. I live in Seattle now and I visit at least once a year, and sometimes more. For years I'd alternate between this hotel and the other "big" hotel. But the last half dozen times I've visited I've stayed here and it's become like an old friend. I've always like...

2Thank Jeff G
About Hotel's Favourite Review
Pat S, General Manager at Four Points by Sheraton San Rafael, responded to this review

Jeff...thank you so much for taking the time to write a review for the hotel. It's always nice to hear when our guests experience what we work hard to deliver...a welcoming and friendly place to "come home to", so thank you for sharing. We look forward to welcoming you back on your next trip here from Seattle.

Oakland, California
Reviewed 4 days ago NEWvia mobile

Stayed a night here while visit local family. We actually only live an hour away but we're heading up 101 the next day so decided to stay for a night. Room was very comfortable and quiet for being on the first floor. Pool and spa were great for the kids. Conveniently located close to 101 with downtown San Rafael just...

Thank DrewM82
San Diego, California
Reviewed 1 week ago NEW

Your typical box hotel with a decent pool/spa. Way too expensive for the amenities. Welcome to Marin. The hotel restaurant is as expected: decent food a bit over-priced. (Not as over-priced as the hotel daily room charges.)

Thank Mashuggi M
Denver, Colorado
Reviewed 1 week ago

Don't waste your time reading fluffy reviews of this place. I rely on TripAdvisor and I'm very disappointed in the positive reviews. Read my review and look at the photos if you don't believe me. This is hands down THE WORST HOTEL EVER!!!!!!!! I hate that I stayed here for 3 nights let alone 1. I hate that I couldn't...

Thank NaPaliLove
Reviewed 1 week ago

The high scores: Prices are reasonable the place is functional and clean. Staff is friendly. Nearby shopping available and close to highway. Very convenient business stay. The low scores: Wifi not always working well depending in which room you stay and room door lets a lot of noise pass through. Very noisy air conditionning system.

Thank Roaming_user
Essex, Massachusetts
Reviewed 2 weeks ago

As a frequent business traveler it is important for me to identify properties where I can stay again and again that provide dependable accommodations and hospitality. The Four Points in San Raphael is one of those places. Three stays in four months have demonstrated that this hotel not only provides high quality lodging but a high level of service and...

Thank Maureen F
Reviewed 20 April 2017 via mobile

If You want to have a pleasant, uncomplicated and easy stay this is the place to go. Hotel is nice - it's not luxury, but modern, clean, neat and family friendly. Staff is friendly, surroundings great.

Thank Maria L
Management response:

Thank you for taking the time to review our property Maria! We are all so glad to hear that you enjoyed your stay with us here at the Four Points by Sheraton in San Rafael! Our team works hard to exceed each guests expectations and make sure every guest leaves happy! We hope to see you again when you return...

Medford, OR
Reviewed 8 April 2017 via mobile

A bit hidden away on a hill, near the Northgate Mall, this hotel had a clean, spacious, and modern office. Same for the rooms. Ample parking near access points, though tight quarters out front for check-in. We ate at the restaurant and the meal and service was above-average for a hotel restaurant. Very accommodating for special needs, late check-out, etc....

Thank Molly56A
Tajuana S, Guest Relations Manager at Four Points by Sheraton San Rafael, responded to this review

Thank you Molly for taking the time to leave your review about our property! Everyone on our team takes great pride in making sure that each guest has a wonderful stay while they are here with us. We appreciate your review of the check in process as well. We have some new associates who are still in training and this...

Evansville, Indiana
Reviewed 6 April 2017

We were directed to this hotel by another hotel that was full. When we arrived people were waiting in line to check in, because there was only one person available at the desk. took us at least 45 min. just to get checked in. I felt so bad for the lady checking people in, because she was doing all she...

Thank Cher1962
Tajuana S, Director of Sales at Four Points by Sheraton San Rafael, responded to this review

Thank you so much for your comments about the hotel and staffing. Sometimes we can get an unexpected rush and that can be difficult if it happens on short notice. Your feedback is very important to us, we have reviewed our staffing model in our weekly managers meeting and shared your comment with the respective department heads to ensure we...

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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country. ... more   less 

Additional Information about Four Points by Sheraton San Rafael

Address: 1010 Northgate Dr, San Rafael, CA 94903-2502
Region: United States > California > Marin County > San Rafael
Price Range: $207 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton San Rafael 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
4 Points By Sheraton San Rafael
Four Points By Sheraton San Rafael Hotel San Rafael
Sheraton San Rafael
Four Points San Rafael
San Rafael Sheraton
San Rafael Four Points
Four Points By Sheraton San Rafael Marin County
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Rafael staff and other travellers.
2 questions
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Questions? Get answers from Four Points by Sheraton San Rafael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors away from the freeway are best”
S9779FKwilliamm, 3 Apr 2017 | Read review
“Try to get a room overlooking the pool”
Kathryn150, 2 Mar 2017 | Read review
“Ask for a room away from the highway as it can be really noisy.”
jeffgR8902KY, 2 Mar 2017 | Read review
“Ask for a private patio. Determine if you want to be near the pool (ie, noise).”
teresafG6671HD, 24 Jan 2017 | Read review
“Check in early, request a non-freeway facing room”
byronj990, 30 Dec 2016 | Read review
5 of 5
US$144* /night
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Prices are for 1 room, 2 adults
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