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    Four Points by Sheraton San Rafael

    1010 Northgate Dr, San Rafael, CA 94903-2502
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    27/08/2017 28/08/2017
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    US$225
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    Traveller (97)
    Room & Suite (29)
    Dining (10)
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    Overview
    • Excellent21%
    • Very good39%
    • Average22%
    • Poor12%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton San Rafael
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Embassy Suites by Hilton Hotel San Rafael - Marin County / Conference Center
    1,180 reviews
    #2 of 8 hotels in San Rafael
     
    Casa Madrona Hotel and Spa
    1,198 reviews
    #3 of 4 hotels in Sausalito
     
    Holiday Inn Express Mill Valley San Francisco Area
    693 reviews
    #2 of 5 hotels in Mill Valley
     
    Panama Hotel
    64 reviews
    #5 of 8 hotels in San Rafael
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (580)
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    There are newer reviews for Four Points by Sheraton San Rafael
    See the most recent reviews

    11 - 15 of 550 reviews

    Reviewed 12 June 2017

    First of all, they don't tell you that their policy is to include up to a 45% charge for incidentals in your credit card. Yes, 45%. The The front desk told us that Starwood JUST changed their policy. Really?!! We did not know about this...More

    2  Thank Rebecca D
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 4 weeks ago

    First and foremost, I apologize for what happened during your stay with us. In terms of the hold on your card, it is standard policy in hotels (not just Sheraton) to place a hold for incidentals a guest may incur during their stay and due...More

    Reviewed 7 June 2017

    We weren't sure what to expect, as we have had 'hit or miss' experiences with Sheraton Hotels. What a surprise to find that this establishment was beyond our expectations. Our room was very clean & comfortable. The pool area was a treat, we did take...More

    Thank Bulld0g5
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 13 June 2017

    Was so happy to read your review and know that we were a pleasant surprise for you! I appreciate you taking the time to write a review and appreciate you mentioning each of the aspects you enjoyed during your stay including the guest room and...More

    Reviewed 6 June 2017

    My friends had trouble checking in, didn't get the right room type, and they did not honor the rate originally booked, even with the confirmation in hand. That was my understanding anyway. I work for hotels and there is no way we would pull something...More

    1  Thank Wendy W
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 13 June 2017

    I sincerely apologize for what you and your friends experienced during your recent stay with us. It is not how we want anyone's stay or impression of us to be. Without knowing more information regarding the reservation(s), it's hard to respond to a rate being...More

    Reviewed 30 May 2017

    Received a warm and accommodating welcome at the front desk from Michael and his coworker (didn't get her name). Even though we booked through HotelTonight, we were still treated like full-price paying customers and received an upgrade to a nicer room with an amazing view....More

    Thank Bella456
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 13 June 2017

    Thank you so much for sharing your comments with us! It's always a pleasure to see/read comments that reflect the efforts of the Team. Every Associate here works hard to ensure that each of our guests feels welcome and that thier stay is enjoyable and...More

    Reviewed 24 May 2017

    I typically try to avoid Four Point hotels, but this one was awesome! Nice renovations and overall "resort" feeling. Appreciated the easy and free parking. Hot tub has great jets and is handicap accessible. My room overlooked the pool from the 4th floor, nice mountain...More

    Thank Loves_Island_Life
    Response from Pat S, General Manager at Four Points by Sheraton San RafaelResponded 13 June 2017

    Wow...thank you so much for your great comments! It's important to us that each of our guests feels welcomed, at home, is comfortable and leaves with a good feeling about the hotel, so thank you for sharing!

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Shuttle Bus Service
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$162 - US$341 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 234
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Starwood, Orbitz, Hotels.com, Priceline, Hotwire, getaroom.com and Agoda so you can book your Four Points by Sheraton San Rafael reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Marin County >
    • San Rafael
    • Also Known As
    • 4 Points By Sheraton San Rafael ,
    • Four Points By Sheraton San Rafael Hotel San Rafael ,
    • Sheraton San Rafael ,
    • Four Points San Rafael ,
    • San Rafael Sheraton ,
    • San Rafael Four Points ,
    • Four Points By Sheraton San Rafael Marin County
    Add Photo Photos
    Traveller (97)
    Room & Suite (29)
    Dining (10)
    Pool & Beach (9)
    Hotel & Grounds (66)
    Bathroom (14)
    Business Centre & Event Rooms (5)
    Nearby
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    14.32 km away
     
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    1.06 km away
     
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    17.78 km away
     
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    4.71 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    179 reviews
    1.19 km away
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    Ask a question
    Questions & Answers
    karinl827
    22 March 2017|
    AnswerShow all 2 answers
    Response from Pisces2 |
    Thank you for reaching out to us. We do have handicap accessible rooms and some of them have roll in showers. All of our handicap rooms have comfort bars by the toilet and shower area. Should you have any other questions... More
    1
    Vote
    Carol B
    23 January 2015|
    AnswerShow all 5 answers
    Response from Ed Y | Reviewed this property |
    Unfortunately no, I travel with pets so I feel your pain. Someday the hotel industry will get it.
    0
    Votes
    Room Tips
    "I love to have a room off the back or on the pool. Both had patios to sit out on."
    Read review
    "Ask for a view of the beautiful hills in San Rafael."
    Read review
    "higher floors away from the freeway are best"
    Read review
    "Try to get a room overlooking the pool"
    Read review
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