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Four Points by Sheraton San Rafael

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547 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Ceres, California
Reviewed 17 November 2013

This hotel is a tad confusing to find but well worth the effort. The staff is beyond welcoming and extremely helpful. Our room was comfortable, quiet, and perfect for us. We will definitely stay here again! As an aside, it has the best in room coffee I've ever had - for me, this is a huge perk!

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Thank ladykat000
London, United Kingdom
Reviewed 1 November 2013

Stayed here for one night in October 2013. The hotel is half an hour north of San Francisco and located just off a major highway. I was reasonably impressed by the hotel for the price paid. It's up a steep hill, with ample space in the parking lot. Staff were very friendly and welcoming, upgraded me to a lovely room...

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2Thank liamuk2
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Rafael, responded to this review

Thank you for taking the time to write a review. We are pleased to hear you saw value in our hotel and that our amenities met your expectations. We hope to welcome you back again soon!

Chicago, Illinois
Reviewed 1 November 2013

Coming from the north and with 2 days of business in San Francisco I experimented staying in San Rafael and commuting into town. Even at morning rush hour (7:15 – 7:30) the drive to the GG Bridge was about 16 minutes and Lombard was a cruise as well. Maybe I got lucky. Even paying $32 to park for the day...

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Thank Flatlanders
Sacramento, Ca.
Reviewed 28 October 2013

Let me first say I am very particular about the hotels my husband and I stay in. We require newer, clean and quiet. Having said that.. We highly recommend this hotel. It is very nice, updated, clean and comfortable. The best aspect of the Sheraton is their staff. Each staff member we encountered were very friendly and professional. All around...

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Thank marysview
Paris, Ile-de-France, France
Reviewed 26 October 2013

I stayed there. It was okay. The staff was nice, but either they could not use their computers well or they have terrible accounting software. They could not print a receipt when I asked for one and told me they would get it to me by morning when my expense report would be due, but I never got it. I...

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2Thank Hanabal K
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Rafael, responded to this review

Please contact me directly so we can get this resolved ASAP. Sorry for the inconvenience we’ve caused you. Evelyn, Front Office Manager, efernandez@fourpointssanrafael.com

New York City, New York
Reviewed 22 October 2013

I don't usually expect a lot of luxury from a Four Points because they are priced as the budget hotels of the Starwood brand, but the Four Points in San Rafael was a really nice surprise. The hotel was extremely clean and well-maintained, and the staff could not have been friendlier or more welcoming. Our room was bigger than we...

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Thank Scott960
San Diego, California
Reviewed 22 October 2013

I travel a lot for business and stay in a lot of different hotels and hotel brands. I also travel a few times a year to the San Rafael area. I usually stay at the Embassy Suits, but I'm not very satisfied with the Embassy Suits, so I decided to try a different hotel - I'm sorry I did. If...

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Thank FortyEightFan
Nikki_Por, Starwood Hotels at Four Points by Sheraton San Rafael, responded to this review

We regret to hear about your experience. We are working on a plan to update the hotel. We hope your next business trip meets your expectations. Take care.

San Francisco, California
Reviewed 14 October 2013

We stayed here one night for a staycation, to hang out by the pool, etc.... The hot tub was awesome, it is rare in a hotel to find a hot tub actually hot enough for any therapeutic value but this one was. The lounge chairs need to be upgraded, the worst I have seen in a long time, really surprising...

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Thank donotcomplain
Santa Monica, California
Reviewed 13 October 2013 via mobile

I have stayed here multiple times now and can safely say this is a great basic hotel. It mainly deals with conferences so if you are alone, be sure to announce your needs up front. The room was clean and comfy with a hill and pool view, however the curtain sheer had a rip : (. The comp breakfast buffet...

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Thank HongKongTania
Sunnyvale, California
Reviewed 10 October 2013

I were here for a month.. It nice place to get view of freeway 101 from oneside of hotel.... I have enjoyed with my family over here..... But I have some points still not using that one.. Instead they might adjust in billl.. but not happened any way it is nice place.

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Thank Karthi V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton San Rafael is just north of the Golden Gate Bridge and centrally located in the scenic north coast and renowned hills of Marin County. Close to Sonoma, and Napa wine country. ... more   less 

Additional Information about Four Points by Sheraton San Rafael

Address: 1010 Northgate Dr, San Rafael, CA 94903-2502
Region: United States > California > Marin County > San Rafael
Price Range: $210 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton San Rafael 3.5*
Number of rooms: 234
Reservation Options:
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Also Known As:
4 Points By Sheraton San Rafael
Four Points By Sheraton San Rafael Hotel San Rafael
Sheraton San Rafael
Four Points San Rafael
San Rafael Sheraton
San Rafael Four Points
Four Points By Sheraton San Rafael Marin County
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Rafael staff and other travellers.
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Questions? Get answers from Four Points by Sheraton San Rafael staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a private patio. Determine if you want to be near the pool (ie, noise).”
 of 5 bubbles teresafG6671HD, 24 Jan 2017 | Read review
“Check in early, request a non-freeway facing room”
 of 5 bubbles byronj990, 30 Dec 2016 | Read review
“Higher floor has better view.”
 of 5 bubbles josepht751, 28 Dec 2016 | Read review
“Even calling ahead doesn't get you a good room, so don't bother staying here.”
 of 5 bubbles mgolish, 21 Oct 2016 | Read review
“Ground floor has a shared patio”
 of 5 bubbles E7253CGmaryb, 17 Oct 2016 | Read review
5 of 5