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Vary disorganize i had reservations and they check out my room and i almost walked in on somebody. I had to wait 4 hours for a room, save your self the trouble with this one.
The other extended stay hotels in the area are good.More
Thank Ryan E
Response from 00esa, General Manager at Extended Stay America - San Ramon - Bishop Ranch - West
Please accept our sincere apology for not having your room available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. While we made every effort to correct the matter prior to your arrival, we were unsuccessful...More
The staff was very helpful. I will be back
Thanks I hope the staff stays intact for years to come!!!!! The rooms were clean and stocked. The maid staff was thoughtful of my time...... I hope this helpful in your decision making process.More
Response from Manager_11525, Manager at Extended Stay America - San Ramon - Bishop Ranch - West
Thank you for taking the time to share your experience. I am pleased to read how helpful our staff was during your stay and that you valued the cleanliness of your room. Thank you again for sharing your experience with us. We would love to...More
Didn't choose to stay here and would not have since a Marriott is just on the other side of the freeway. Room was basic and orderly. However, not totally clean. (One of the dresser drawers had bags in it, luckily nothing else!) Bed was firm,...More
We stayed at Extended Stay America, West in San Ramon, CA recently. When we walked upstairs there were cigarette butts on the stairs. We walked into our room which smelled badly, similar to cigarette or cigar smoke. We had asked for a non-smoking room. The...More
There were many issues that arose during our two-night stay.
First and foremost, the cards malfunctioned during the duration of our stay. We (myself and another guest) had to go down to the lobby and activate our key cards because they would cease to function....More
US$103 - US$170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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