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San Ramon Marriott

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336 Reviews from our TripAdvisor Community

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Showing 327: English reviews
southern california
Reviewed 13 November 2016 via mobile

When you need a cup of coffee and the night manager makes one for you because the restaurant hasn't opened yet-that's customer service! Beautiful redwood trees, walking/running path, restaurants and shopping walking distance make this a wonderful setting. And the hotel itself has relaxing outdoor spaces. Clean rooms, friendly staff. Stay here!

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Helpful?
Thank luv2camp6
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for sharing your experience at the San Ramon Marriott. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travel needs bring you back to San Ramon.

Dallas, Texas
Reviewed 11 November 2016

I was here last weekend for the 49ers game. the hotel was really busy, but despite all that, we had a great time. the staff was very helpful, and the rooms were excellent. we stayed on the concierge floor, so we really enjoyed the breakfast up there. sitting on the patio was very relaxing. Adam at the front desk needs...

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Helpful?
Thank politebat
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

Thank you for staying at the San Ramon Marriott! We continuously strive to provide excellent service to our guests and when we receive such positive feedback, we are truly inspired to be even better. I truly appreciate you sharing your experience with me and for the kind accolades regarding our hotel and staff. I have forwarded your comment to our...

Reviewed 5 November 2016 via mobile

I am staying here 3 nights with my husband. First night i had 2 large dogs with me, they were well received and there was a nice area to walk them. There was an extra charge. The next day i took them to a Doggie resort. We have had 3 meals here, a great eggs benedict for breakfast, a takeout...

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Helpful?
Thank Michele R
Dathan D, Guest Relations Manager at San Ramon Marriott, responded to this review

It was great to hear that you had an enjoyable stay! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the San Ramon Marriott. We hope you choose to stay with us again whenever your travel needs...

Philadelphia, Pennsylvania
Reviewed 3 November 2016

We stayed here for two nights over the weekend for a convention. The room was very nice - plenty of room. We needed two double beds but they only had a King so they gave us a slightly larger corner room and a cot - worked out just fine. The staff was more than accommodating! We would definitely stay here...

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Helpful?
Thank travelgirlkw01
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with the San Ramon Marriott and your nice comments. We are so glad you enjoyed your stay! You’re a valued guest; your feedback is very important to us as we strive to deliver a flawless guest experience. I’m sorry to hear we were unable to fill yourrequest for a room...

Los Angeles, California
Reviewed 30 October 2016 via mobile

as marriotts go this one is pretty standard. hotel, bar, restaurant, valet parking, self parking. place is clean and relatively busy but whoever did the layout and logistics is quite frankly an idiot. 1. the self parking has a sign that says no ins and outs. that actually is not the case if you are a guest but they should...

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Helpful?
Thank andergtr
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with Trip Advisor about the San Ramon Marriott. I apologize that your stay was not fully satisfactory. I’m very sorry for any inconvenience you incur. We will review the parking verbiage again to make sure it is clear to all guests. Thank you for your comment about us being a...

Roseville, California
Reviewed 18 October 2016

I've stayed here several times over the years - dating all the way back to when the hotel was new (in the 90's). The staff has done an excellent job of maintaining this property so that despite it now closing in on 30 years, it looks and feels like a newer property. The last 2 stays were in king rooms...

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Helpful?
Thank TMC_916
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thanks so much for your nice comments about the hotel and the notes about where we can improve. We will review Elite status with the front desk team to make sure they are doing it every time. Look forward to hosting you again soon!

Reviewed 18 October 2016 via mobile

Hotel was very nice, rooms were clean. shopping and restaurants nearby. Beautiful setting. the staff was very friendly and attentive. Self parking instead of valet if you would like which is nice.would definitely visit this hotel again

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Helpful?
Thank stacydh
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thanks for the great review we are happy to hear you enjoyed your stay! See you next time!

Cleveland
Reviewed 18 October 2016 via mobile

The setting was lovely and it was conveniently located near restaurants and some shopping--all within walking distance. The room was fine except the ice bucket was full of trash and there was a "gooey" black mess on top of the coffee maker. We asked the front desk to take care of it and the young lady there asked "if we...

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Helpful?
Thank Deborah B
Geoffrey L, Manager at San Ramon Marriott, responded to this review

Thank you for taking the time to share your experience with Trip Advisor about the San Ramon Marriott. I apologize that your stay was not fully satisfactory. I’m very sorry for any inconvenience you incur. We will review with the housekeeping team and the front desk agents for improvement. This is not like us at this hotel. We take pride...

Reviewed 26 September 2016 via mobile

Stayed 2 night while visiting on business. Convenient location nearby several head offices and restaurants. They also have a good onsite restaurant. Rooms are average but prices are reasonable. Would stay again.

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Helpful?
Thank zahid s
sanramongm, General Manager at San Ramon Marriott, responded to this review

Thank you for staying with us. We are glad you enjoyed your stay and hope to welcome you back whenever your travel plans bring you back to San Ramon.

Atlanta, Georgia
Reviewed 15 September 2016 via mobile

I prefer staying at this Marriott when I travel to San Ramon since it is so close and central to where I need to go. The staff is always so friendly and helpful (5-stars). The rooms themselves are comfortable and functional. The one big knock is that as often as I stay here is the wifi. As a business traveler,...

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Helpful?
Thank BarTheTraveler
sanramongm, General Manager at San Ramon Marriott, responded to this review

We are currently upgrading our internet infrastructure and look forward to providing an improved internet experience. The San Ramon Marriott looks forward to welcoming you back and serving you again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Bishop Grill
Bishop Grill
Cuisines: Bar, Pub, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about San Ramon Marriott

Address: 2600 Bishop Dr, San Ramon, CA 94583-2338
Region: United States > California > San Ramon
Price Range: $180 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — San Ramon Marriott 3.5*
Number of rooms: 368
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Also Known As:
San Ramon Marriott Hotel San Ramon
Marriott San Ramon
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Questions & Answers

Here's what travellers have asked, with answers from San Ramon Marriott staff and other travellers.
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Questions? Get answers from San Ramon Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing north, south, or east will be quieter. 680 freeway is adjacent and west facing rooms will hear more of it.”
 of 5 bubbles TMC_916, 17 Oct 2016 | Read review
“Upper Floors with a Pool view”
 of 5 bubbles OSUfanHouston, 27 Aug 2016 | Read review
“South facing rooms have balconies and overlook the pool”
 of 5 bubbles alexandraf478, 26 Aug 2016 | Read review
“Odd number rooms face the tree lined parking lot.”
 of 5 bubbles ranipendse, 26 Jul 2016 | Read review
“poolside rooms have a small balcony with chairs and small table to enjoy the outside”
 of 5 bubbles M5571BWkarenb, 21 Jul 2016 | Read review
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