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Courtyard Santa Ana Orange County

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236 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Camarillo, California
Reviewed 27 August 2015

My husband is a minister & was performing a wedding in the area, so we decided to make a weekend of it. As we were checking in, the lobby was quite full. A girls soccer team was also attempting to check in. There was only one person at the desk. I waited a long time. There were several leaks in...

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Helpful?
Thank Barbara S
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Barbara S, Thank you for your recent stay at the Courtyard Marriott Santa Ana, and for sending us a review on your experience. We would like to apologize for the long wait at check in. We understand that can certainly be aggravating, as I am sure you preferred to quickly check in and enjoy your weekend. As you mentioned in...

Las Vegas, Nevada
Reviewed 25 August 2015

At first glance, this Courtyard is like any other. New updated lobby, bistro, etc. However, this particular Courtyard is terrible. Despite the pros that come with many of the Courtyards, I cannot recommend this hotel. The beds are terribly uncomfortable. I am a woman of average height and my feet came to the end of the "king size" bed. I...

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Thank Amber D
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Amber D, Thank you for taking the time to provide us with feedback on your recent stay at Courtyard Marriott Santa Ana. Your comments are valuable to us and will help us to improve. We understand how frustrating it is to lose sleep due to noise disturbances. Please accept our apologies as it sounds like your visit was not a...

Elk Grove, California
Reviewed 13 August 2015

This property is fairly new and modern. Unfortunately, the parking is $9 extra -- something that is not openly advertised. However, we have always enjoyed our stay at this property. Comfortable beds, nice shower and a quiet nite's sleep. Very good access to the 55 freeway. Only one hour away from Menifee. Nice and spacious public area.

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Thank Charlotte S
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Charlotte S, Thank you very much for the 5 Star rating and your continued patronage to the Courtyard Marriott Santa Ana. We would like to apologize for the lack of communication regarding the daily parking fee - this should have been mentioned to you at the time of booking your reservation, but it sounds like we have failed to do...

Chandler, Arizona
Reviewed 13 August 2015

This is our first stay at this hotel. Overall impression was beyond expected. Hotel looks clean and new; the reception area is especially nice and contemporary. Our room was decent and specious for 3 persons. The hotel is very close to I-5 freeway, which makes it central to lots of places. We would definitely come back in the future!

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Thank Hien H
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Hien H, Thank you for choosing the Courtyard Marriott Santa Ana for your trip to Orange County. We are glad to hear that our location was convenient and that we exceeded your expectations. We appreciate you taking the time to write us a review, and look forward to accommodating you again in the future.

San Diego, California
Reviewed 12 August 2015

The hotel was very clean, the staff was friendly, I would stay here again, there is a parking fee, and there is no real option for breakfast but there is a starbucks right next door. I would stay here again as the hotel was well decorated nice and clean.

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Thank tegan1227
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

tegan1227, Thank you for taking the time to send us feedback on your recent stay with us. We truly appreciate you commenting on the cleanliness and decor of the hotel. Most importantly, it is great to hear you will stay with us again. Hopefully you will be able to try our seasonal breakfast menu during your next trip! See you...

las vegas
Reviewed 10 August 2015 via mobile

We have stayed here at least a half dozen of times over the past few years and have had great experiences, but this time was the most we paid for a room and had some issues. Not sure why the rate was $159 a night plus $9 a day in parking. I've never paid that much to stay there. Of...

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Thank weluvbeaches21
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

weluvbeaches21, We would like to start off by thanking you for your loyalty to the Courtyard Marriott Santa Ana. Your feedback is valuable to us and will help us to improve. We understand how frustrating it is to be unaware of parking charges until your most recent stay. Please accept our apologies as it definitely sounds like we left you...

Seattle, Washington, United States
Reviewed 2 August 2015

I used the mobile app for check-in and only had to show ID and credit card when we walked through the door. We were greeted with a smile and handed the key to our room. The room as usual is clean and well appointed with space for work and relaxation. The only drawback is the doors frames are metal so...

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Thank Ron R
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Ron R, Thank you for your recent stay with us and for providing feedback on your experience.The staff at Courtyard Marriott Santa Ana takes pride in the upkeep of our hotel, as well as the timely and efficient service we provide. It is great to hear that you were able to try out the new mobile feature, and that you...

Santa Barbara, California
Reviewed 29 July 2015

A great central location for access to several great water polo venues. Clean and well organized. Great check in staff. Rooms very clean, bright and cheery. Very tolerant of a multitude of young people enjoying the facilities. The Bistro was great for a morning breakfast or a evening bite to eat. Good parking. Close to all freeways.

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Thank HEH352
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Thank you for the kind review of your recent stay at Courtyard Marriott Santa Ana! We were very excited to accommodate our Jr. Olympics travelers again this year. We appreciate the team's loyalty to our hotel and we look forward to continued partnerships in the future.

Reviewed 15 July 2015 via mobile

This property is consistent with the high quality I receive from the brand. Room is on the smaller size but well appointed. Very nice, oversized shower. I had to take a taxi as the shuttle driver was going off duty. It was slightly inconvenient but the front desk promptly reimbursed me. Overall, a property I would recommend for the business...

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Thank John J
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

John J, Thank you for your 5 Star Rating of the Courtyard Marriott Santa Ana. We appreciate you choosing to stay with us, and also taking the time to send us feedback. It is great to hear that our hotel was a good fit for you. Please come visit us again soon!

Los Angeles, California
Reviewed 13 July 2015 via mobile

Nice place to stay but when we requested a late check out they said no the courtyards are always nice and clean when we told the house keeping lady for extra towels she did a really great job in accommodating us and left our room super clean ...30 min from the beach

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Thank Yesenia F
Elizabeth P, Director of Sales at Courtyard Santa Ana Orange County, responded to this review

Yesenia F, Thank you for taking the time to send us a review of your stay with us. We appreciate your awesome photos! Our top priority is to ensure the quality of our rooms are up to standards and our service exceeds guest expecations. I am sorry to hear that we were unable to honor a late check out for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Santa Ana Orange County

Address: 8 Macarthur Pl, Santa Ana, CA 92707-5924 (Formerly Courtyard by Marriott Santa Ana John Wayne Airport/Orange County)
Region: United States > California > Orange County > Santa Ana
Price Range: $164 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Santa Ana Orange County 3*
Number of rooms: 149
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Also Known As:
Courtyard Santa Ana Orange County CA
Hotel Style:
#5 Business Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Santa Ana Orange County staff and other travellers.
3 questions
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Lake Elsinore, California

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Questions? Get answers from Courtyard Santa Ana Orange County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for a non-smoking room.”
 of 5 bubbles dnhang, 19 Mar 2017 | Read review
“higher floors are usually quieter. I was in room 330 & it was quite comfortable.”
 of 5 bubbles elviraModesto, 28 Feb 2017 | Read review
“Stayed on bottom floor, easy access”
 of 5 bubbles MumDadAnd3Kids, 25 Jan 2017 | Read review
“Double room is larger than King room”
 of 5 bubbles DGK65, 22 Dec 2016 | Read review
“We were on the first floor and it was quiet.”
 of 5 bubbles The2Vacationers, 31 Oct 2016 | Read review
5 of 5