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DoubleTree Club by Hilton Orange County Airport

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DoubleTree Club by Hilton Orange County Airport
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847 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Club by Hilton Orange County Airport
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Showing 836: English reviews
Los Angeles
Reviewed 5 August 2016

We picked this hotel due to its location (close to South Coast Plaza which is one of the stops on our roadtrip). Almost drove to the wrong Doubletree as there's another one just one block over. Overall it was a decent hotel. The rooms and hallways seemed a bit dated, but clean. The walls were a little thin and we...

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Thank dreamcatcher_chan
Phoenix, AZ
Reviewed 5 August 2016 via mobile

Highly recommend this hotel! Great customer service from the minute we walked in. Greeted with a smile and warm cookie. Good warm breakfast and perfect patio with view of a pond. Beds were soft and shower was hot. Can't ask for more than that.

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Thank Stephanie B
Los Angeles, CA
Reviewed 3 August 2016

Room not available at 3:30 even after digitally checking in. Ice machine broken on 5th Floor. Parking was stressful and not convenient given that it's $11 a day. No one answered the Careline. Needed to call twice to extend a late checkout to 1:30pm. Noticed that a lot of other guests were hanging around the lobby prior to checking in.

Review collected in partnership with DoubleTree by Hilton
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Thank screenname485
Stockton
Reviewed 1 August 2016

The hotel was great! Very clean and everyone very nice. The breakfast was Delishous over looking the water And the complimentary warm cookies did hurt either. We didn't get a chance to use the pool , We were there for soccer tournament. We also decided to stay an extra night. The only upset was the parking lot was very small...

Review collected in partnership with DoubleTree by Hilton
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Thank Carla P
Soldotna, Alaska
Reviewed 1 August 2016

The lake was nice .. Front desk , restaurant and valet very friendly .. Free airport shuttle .. Parking was $11.. Best Starbucks .. Easy access to shopping and food. Quiet . Staff helpful and friendly

Review collected in partnership with DoubleTree by Hilton
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Thank AKcharlene
Upland, California
Reviewed 30 July 2016 via mobile

The hotel is older and in need of an upgrade. For the immediate area of the Orange County Airport, the rates were the lowest to comparable hotels. Valet and self-parking both cost $11.00 a day, which is also quite lower than other hotels near in the area. The staff is helpful and friendly. The rooms have an air conditioner wall...

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Thank Y8457TQmarkb
Imperial Bch
Reviewed 28 July 2016

Great location for a quick overnight; reasonably priced. But we had a bad experience with the in-room breakfast -- cold food, missing english muffin, missing cream for coffee. The restaurant manager was less than apologetic about the complaint. Otherwise the hotel is very nice.

Review collected in partnership with DoubleTree by Hilton
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Thank Patricia D
Philadelphia, Pennsylvania
Reviewed 27 July 2016

Double Tree is in a very nice area that is a $5 Uber ride away from the airport. Courtyard area has a lovely pond in the front. However, it is difficult for Uber drivers to find at first. Great stay, breakfast was good as well.

Review collected in partnership with DoubleTree by Hilton
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Thank Doug L
Lakeside, California
Reviewed 26 July 2016

The Hotel is beautiful inside and out and is easy to get to off of the 55. The customer service was okay and the rooms were not ready when they were promised Pricing was great, parking was reasonable and the valet services were excellent! Overall a good stay and was super conveinent distance to our event

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Thank Robyn A
Los Angeles, California
Reviewed 25 July 2016

If you are into mediocrity, this would be a great property for you. When your signature amenity is a cookie, they should always be on hand and offered at check-in. One hand towel and one washcloth in the room? Not even Hampton does that. The charging for parking is ridiculous. If you want to charge for parking put in professional...

Review collected in partnership with DoubleTree by Hilton
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Thank SPGDaveDrew1108
Sanjay P, Guest Relations Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review

Dear SPGDaveDrew1108 : On behalf of the DoubleTree Club OC Airport staff, I would like to first thank you for filling out this survey. This survey helps us in improving our customer service as well as address any and all issues encountered by our guests. I do sincerely apologize for the lack of room amenities and cookies. This is certainly...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree Club by Hilton Hotel Orange County Airport is a beautiful lakeside property located on the border of Santa Ana, Irvine, and Costa Mesa. This Santa Ana hotel is conveniently located near Orange County's corporate business centers, including First American, IBM and Sears. Enjoy proximity to nearby CA attractions including Newport Beach, Angel Stadium, South Coast Plaza and Disneyland. ... more   less 

Additional Information about DoubleTree Club by Hilton Orange County Airport

Address: 7 Hutton Centre Dr, Santa Ana, CA 92707-5794
Region: United States > California > Orange County > Santa Ana
Price Range: $152 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Club by Hilton Orange County Airport 3.5*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Hotels.com, Expedia, Priceline, Travelocity, Cancelon, TripOnline SA and getaroom.com so you can book your DoubleTree Club by Hilton Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Club By Hilton Orange County Airport Hotel Santa Ana
Doubletree Santa Ana
Doubletree Orange County Airport
DoubleTree Club By Hilton Orange County Airport Santa Ana, CA
Hotel Style:
#4 Business Hotel in Santa Ana
#4 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Club by Hilton Orange County Airport staff and other travellers.
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Questions? Get answers from DoubleTree Club by Hilton Orange County Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the second floor especially room 235. Loud noises and next to the door that leads to the pool bangs so loud.”
  • UPGRADE OR EXTRA $25 NOT WORTH THE VIEW. TOO BASIC & BETTER OFF SAVING MONEY FOR THE PARKING SPO
X1510PWjennifere, 22 Feb 2017 | Read review
“I stayed on the 6th floor not facing the lake and didn't have any issues.”
pilgrim-tabibito, 13 Feb 2017 | Read review
“Ask for high floor facing the lake”
TJanzen, 11 Feb 2017 | Read review
“even #s in back, odd #s in front. Back quieter than front, higher room #, closer to freeway. The 4th & 5th floors are "Hilton Honors".”
momcat117, 1 Feb 2017 | Read review
“Top floor means no one is above you! TWO elevators. The West wing has a longer hallway than the East wing.”
DnL_Adventures, 8 Jan 2017 | Read review
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