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Courtyard by Marriott Costa Mesa South Coast Metro

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Traveller (42)
Dining (8)
Room & Suite (7)

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About

#9 of 23 hotels in Santa Ana
Location
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Service
Value
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Pack your glasses to enjoy sunny California for your upcoming stay in Courtyard by Marriott Costa Mesa South Coast Metro. Our hotel, located in the premier area in Santa Ana, California, allows you to explore and visit popular attractions including Disneyland®, The Observatory, Pacific Amphitheater, and Knott's Berry Farm. Our hotel boasts ample accommodations with plush bedding, flexible workstations and complimentary Wi-Fi to stay on task. Whether your visit to California is business-related or family oriented, you can utilize our flexible event spaces for indoor meetings and social gatherings, or host an outdoor celebration on our charming patio.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid public parking on-site
Parking
Public wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Salon
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

3002 S Harbor Blvd, Santa Ana, CA 92704-6431
Courtyard by Marriott Costa Mesa South Coast Metro
202Reviews2Q+A40Room tips
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Laurabelle927 wrote a review Dec 2023
Camarillo, CA121 contributions102 helpful votes
We are loyal Marriott customers and have stayed at this location before because it is close to relatives. It is located in a commercial area of Santa Ana, which is not known to be particularly safe. This was evident upon checking in around 9 pm when the front desk needed to electronically open the main door to the lobby, to let us in. The young man on duty was very lax, as he slowly moved to the button to let us in-even though no one else was there being helped. His attitude upon checking in was sullen and unhospitable. This place has seen better days. The elevator was dirty, the corners in our room were grimy. We had a very comfy bed, though. We will think twice before returning.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Think twice.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 27 Dec 2023
Thank you for reporting the issues during your stay. They will be researched and corrected immediately.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James A wrote a review Nov 2023
1 contribution
Went for my cousin weeding and they charged the deposit with the room and then charged additional deposit not cool when your taking more than 500$ for the deposit on a one night stay the rooms are old and not worth the deposit
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 14 Nov 2023
Any deposit we take is returned at check out if not needed. The deposit is not based upon the type of room received. I hope you can return once our renovation is complete. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steven S wrote a review Jul 2023
1 contribution
Do not stay at this hotel! They do not protect you at all, my car was broken into while parked in the hotel parking lot and had about $2,000 stolen out of it. The camera has no cameras to protect its guest, terrible security, and they are unwilling to help with any insurance claims. Stay somewhere else unless you want to have your car broken into, items stolen, and no help from the hotel. I will be telling all my friends and family to not stay here, I will never be staying here again, and I highly advise you look for somewhere else to stay.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 24 Jul 2023
Dear Guest, I am so sorry to hear about what happened during your stay. Aside from putting signs up on every parking lot post, and at every entry door asking guests to not leave anything visible in their vehicle; and walking the property multiple times throughout the night to try and spot people that don't belong here; there isn't much we can do with local crime unfortunately. The most help we can offer after the fact is to call the police for you to make a report. They often will not come out for this, so they do offer an on-line portal for cases such as this. I'm sorry you feel so strongly as to blame the property for what occurred. Again, I do apologize that this happened to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aaron Randolph wrote a review Jun 2023
Sao Paulo, SP62 contributions55 helpful votes
Let me start by saying that the staff here are wonderful people. Although that is where it ends. Rooms are dusty and old. Breakfast even for a Platinum Elite member is still around 30 dollars for 2 people. Honestly Its really not worth staying here.
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 28 Jun 2023
Dear arandolph76, Thank you for your kind words regarding our wonderful staff. Our 2020 renovation, which was delayed for reasons beyong our control, is scheduled to take place this year. That should resolve many of the issued you mentioned. Our Bistro breakfast is all fresh, made to order items that are priced accordingly. I hope you will return to experience our renovation when it is finished. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TRez058 wrote a review Aug 2022
New Jersey42 contributions14 helpful votes
Stayed here for one night and I would highly recommend! The beds were very comfortable and the room is clean. I stopped here last minute and they were accommodating and friendly. They have a Starbucks in the lobby, which was great! Ask for a room on the pool side so that you don’t hear the highway 😊
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: Ask for a room on the pool side so you don’t hear the highway!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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vance k wrote a review Jun 2022
Red Deer, Canada3 contributions4 helpful votes
We don't mind paying a bit extra for a Marriott so we get a better room than a lower cost hotel. However this one is over priced and out dated. The bed was worn out and noisy. The shower drained slowly. Worst of all the room smelled like urine. Not impressed. To top it off they charge for parking. Never again. Should have gone with a cheaper hotel.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 10 Jun 2022
Thank you for your comments. As you are aware, our 2020 renovation was delayed, but we are happy to announce that it will be started later this year. This renovation will include mattresses, flooring, etc. Please do not ever stay in a room that is not comfortable for you. Always ask the front desk for a room transfer. We want all of our guests to be as comfortable as possible. I am sorry that you were displeased with this stay and I hope you will come again after our renovation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PM925 wrote a review May 2022
Jacksonville, Florida3 contributions2 helpful votes
Full of excuses from the hotel can’t get through Marriott corporate very disappointed! I’m not able to show the videos only photos… I was harassed by hotel management and accused of. Management told me it was just only isolated in my room. It’s coming from the bathroom sink drain.
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Date of stay: April 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 1 Jun 2022
Dear PM925, I do see that your situation was researched and compensated. I apologize that you are still feeling this way after 2 months. This was something that we had never seen before or since, so it is is pretty safe to say that you will never experience it again. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Victoria K wrote a review Jan 2022
Los Angeles, California1 contribution
So 2 of my colleagues and myself, checked in on 1/3 for a company training for one week. The company paid for room, tax, parking and breakfast daily. I was asked for my card for incidentals (who even has incidentals anymore since everyone has a cellphone and a Netflix account, but I digress). My card was charged $1,000 for incidentals. Yes, you saw that correctly, $1,000. When I called down to the front desk, I was told it was a mistake and they apologized. They also comped my dinner for the evening. No worries, continued my week of training. I noticed however, at the end of the week, the $1,000 was still on my card. When I asked why, I was told by a different front desk agent that the hold was put on my card "just in case my bosses card did not go through." What? So if I was traveling on vacation, would they ask for my best friend's card "just in case my card didn't go through?" Again, the apology, and EVENTUALLY the money was put back on my card. Fast forward to our 2nd week of training. This time, I called the hotel directly to express my displeasure with the previous week. I was assured that there would be no issues. And was told they had staff that was training. Myself and my same 2 colleagues check in again on 1/10. I give my card for incidentals. A $40 hold this time. Perfect! We are off to a great start. The stay went well. And no issues when checking out. Until today. There is a $20 and a $48 CHARGE, not a hold, to my card. I call the hotel, and was told the $48 was for parking and they have no idea what the $20 charge is for. What? So they did a credit for the $48, but said I need to call the bank for the $20. Marriott is normally my go-to for travel but i have never heard of this crazy policy of charging a guest's card "just in case the company card declines." Needless to say, I will be letting my company know about this. They should definitely find another hotel to put employees in when coming to town.
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Date of stay: January 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 19 Jan 2022
Dear VickiK32655, We apologize greatly for the troubles you encountered during your stay with us. Unfortunately we have had some staffing challenges with illness and training that occurred during your stays; those challenges are being addressed as quickly as possible. We all look forward to things getting back to normal very soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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petitesandra wrote a review Sept 2020
Lancaster, California91 contributions49 helpful votes
We stay one night at the courtyard in Costa Mesa California. It's about 2 miles away from South Coast Plaza which makes it convenient. Not too close to the freeway noise. Neighbors were noisy and apparently smoking pot. Pots melt seeping into room. Also the alarm in room chirping took Personnel over 20 minutes to deliver a replacement battery. Room is nice and clean. Nice view of a pool. Two TV s one in the living room area another in the actual room where the bed is located. Dining area closed but computer for guest use available. Fast foods and eateries located on main street.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sue M wrote a review Aug 2020
New York City, New York5 contributions2 helpful votes
I wondered why this hotel was so cheap but trusted the 4 star reviews. I’m not sure who left them, but guess it is based solely on the price. For $100/night it’s not bad but definitely not what I’m accustomed to for a Courtyard. As a gold lifetime elite member I’ve stayed in many and this was probably the worst Courtyard I’ve ever stayed in. The good - the front desk staff was friendly, the pool was open despite COVID and looked nice. The bad - the hotel is dark and the hallways look like they haven’t been painted in decades. The AC in the room is extremely loud, so I shut it off and opened the balcony door. At 2:30am I was woken up by the sound of loud music and smell of weed so I was forced to close the balcony door and turn on the loud AC. I didn’t get much sleep. The room is also dated and looks like it hasn’t been updated since the 80s. The bistro was closed. The main reason I booked here was to have the convenience of a restaurant/coffee bar on site. There is nothing in the Bonvoy app or on the hotel website to indicate this is closed. This is false advertising and Marriott should do better than this. I’m considering taking my future business to Hilton. As an elite member I’m eligible for free upgrades and a welcome gift. No upgrades were available even though the hotel was clearly not full and the free gift is 250 points (the equivalent of $2).
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Julie Buettner, General Manager at Courtyard by Marriott Costa Mesa South Coast Metro
Responded 24 Aug 2020
Dear Sue M, I'm sorry there were outside forces that interfered with your stay. We are staffed 24/7 and available to research any complaints you have at any hour. While we have had several parts of the hotel renovated, our rooms were due this year. Unfortunately the Global Pandemic interfered with those plans. Our last rooms renovation was in 2013. Also due to the pandemic, our state is not allowed to have indoor dining. Our website does advertise that some amenities may not be available. As the mandates are always changing, we have a generic statement there and follow the mandates here on property as they change. Fortunately we are currently allowed to have our pool open. Our rates do reflect the fact that we do not have all of our amenities available. As far as upgrades are concerned, we have very limited number of suites on property and they generally sell out, making complimentary upgrades very difficult. Thank you for taking the time to express your opinion. We all look forward to the day when things can get back to what we are used to.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$240 - S$290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard costa mesa south coast metro hotel santa ana, courtyard santa ana, santa ana courtyard, santa ana marriott
LOCATION
United StatesCaliforniaOrange CountySanta Ana
NUMBER OF ROOMS
145
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COURTYARD BY MARRIOTT COSTA MESA SOUTH COAST METRO: UPDATED 2023 Hotel Reviews, Price Comparison and 71 Photos (Santa Ana, Orange County, CA) - Tripadvisor

Frequently Asked Questions about Courtyard by Marriott Costa Mesa South Coast Metro
Which popular attractions are close to Courtyard by Marriott Costa Mesa South Coast Metro?
Nearby attractions include The Observatory (0.9 km), Attic Community Theater (1.1 km), and Planet 13 Orange County (0.8 km).
What are some of the property amenities at Courtyard by Marriott Costa Mesa South Coast Metro?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Costa Mesa South Coast Metro?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Costa Mesa South Coast Metro?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Costa Mesa South Coast Metro?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Courtyard by Marriott Costa Mesa South Coast Metro?
Conveniently located restaurants include Tommy Pastrami New York Delicatessen , Suzy's Cafe, and Cafe Rose Express.
Are there opportunities to exercise at Courtyard by Marriott Costa Mesa South Coast Metro?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Costa Mesa South Coast Metro?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Courtyard by Marriott Costa Mesa South Coast Metro?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard by Marriott Costa Mesa South Coast Metro offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Courtyard by Marriott Costa Mesa South Coast Metro?
The staff speaks multiple languages, including English and Spanish.