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Embassy Suites by Hilton Santa Ana Orange County Airport

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Embassy Suites by Hilton Santa Ana Orange County Airport
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948 Reviews from our TripAdvisor Community

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Showing 930: English reviews
Sacramento
1 review
Reviewed 4 days ago NEW

I was very disappointed in this specific embassy suites. The front desk staff were not very helpful and the room was dirty and old looking. When we talked to the staff they only offered apologies without solutions, and the tv in the bedroom was broken. I will not be staying at this specific embassy again nor will encourage others to... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank antoinetterb
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Antoinetterb, Thank you for your review. I would love to discuss details with you and can be reached at 714-241-3330. I apologize for the inconvenience we caused you. More 

Allen, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed in this hotel for work purposes. Plus things are: pretty decent breakfast that is free, a free happy hour is a nice perk. The grounds are kept clean, inside was fairly clean, beds are nice. Downsides: The hanging CAT6 wiring in the walkways is not a great look, the restaurant inside the hotel is not good at all. Food... More 

Helpful?
Thank sjspisak
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

SJSPISAK, We are in the processing of a $300,000 upgrade to the Wi-Fi and the wiring will all be behind walls/ ceilings. Going to provide great connectivity and more bandwidth. As for the food and service it must have been an off night, I'd love to learn when you dined and what you had if you have time. My email... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

My wife and I have stayed here 2 prior times in recent months and enjoyed it without any complaint. Last week however, we encountered several vexing problems. Our room keys didn't work in the morning as we returned from breakfast (this occurred last time,to). There was only one printer for 4 computer station and only one station was hooked to... More 

Helpful?
Thank Dave S
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Dave S, I apologize for the inconveniences you describe. Appreciate the feedback. We just put in all new room locks and they enable us to use RFID keys vs. old magstrip. Generally we have found the keys and locks to be very dependable and are seeing very few "re-key" situations. We are almost done with a $300,000 Wi-Fi upgrade that... More 

Costa Mesa, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Beautiful, safe, friendly. The breakfast is wonderful and helps the overall cost of traveling. The indoor pool is perfect in winter and the kids loved going in the pool at night. The location is close to the airport, beach and Disneyland.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Renee G
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Renee G, Glad you and your family and a great time! More 

Sacramento, United States
2 reviews
Reviewed 1 week ago

Plenty of elevators, nice pool and gym. The evening reception is great. The kids loved the koi pond and the turtles. Close to lots of attractions. Feeding fish was fun. Free breakfast and large suites made this hotel a great value over renting a house.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Adam E
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Adam, I could not have said it better myself. Glad you had a good time. More 

Denver, Colorado
1 review
Reviewed 1 week ago

Hotel is,looking tired and not so clean. No heat available unless it reaches a certain temperature. The manager's reception was very skimpy on snacks. Pool was too cool for children. Dirty towels were left all over the pool deck.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank F6450NJjosephc
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

F645ONJJosephc, Sorry we failed you! We must do better than that. If you get a minute let me know the dates of your stay. My email is Michael.Anderson@wcghotels.com. More 

1 review
Reviewed 1 week ago

I was very pleased and my only complaint is that we did not have enough time at the hotel to enjoy the lovely open area more. It would have been a wonderful place to sit and enjoy a game of cards or backgammon while having a drink or appetizer. The rooms are spacious and the bed was extremely comfortable.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank K6291KMricks
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

K6291KMricks, So glad you enjoyed the hotel. We have a rare 33 year old landmark that is a great place to stay. When we get it right we are special. More 

Bengaluru, India
2 reviews
Reviewed 1 week ago

I had an opportunity to stay in this Hotel when I was on business trip to Irvine, starting from the location, courteous staff, food everything was amazing. Few things to take care of, WiFi signals were bad in the bedroom wherein I got a good reception in the living room, I was asked to deal with the vendor directly to... More 

Helpful?
Thank sabe4u
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Thanks! We would love to provide great service to your colleagues. Please let me know who I should contact so we work out a on-going business rate. My email is Michael.Anderson@wcghotels.com. More 

Vadnais Heights, Minnesota
1 review
Reviewed 1 week ago

This hotel is our favorite place to stay in So Cal. We start our day with an amazing breakfast and end it with the Managers Reception. The staff is so helpful and friendly. Overall a wonderful experience!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank carollK4904QO
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

CarollK, Thanks so much for your loyal patronage and telling all we are your favorite Southern California hotel. You made my day. I am lucky to work with a great team with many Rock Stars. They really try hard to be good and it's magical when we do. More 

Sao Jose Dos Campos, SP
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I arrived in the hotel and they gave me a smoky room. I had to ask for changing. After that, tired, I arrived in my new room (see pictures).Clogged sink, old carpet, toilet door difficult to close, fan in the toilet working even with the light switched off and believe or not heater just below 55F and air conditioning just... More 

Helpful?
Thank alfredozina
Michael A, General Manager at Embassy Suites by Hilton Santa Ana Orange County Airport, responded to this review

Alfredozina, Wow! We really messed up. I would love to talk with you and figure out what happened so we can learn from the experience. Our 33 year old hotel is amazing in so many ways, but HVAC is a challenge since the entire building is either in heat or cool mode. Most of the year it's a non-issue in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
A gem among Santa Ana hotels, Embassy Suites Santa Ana - Orange County Airport North features comfortable accommodations and a full range of thoughtful amenities. Set just two-and-a-half miles from John Wayne/Orange County Airport, this all-suite hotel is located within easy reach of many Santa Ana, Costa Mesa, Irvine, and Tustin area businesses and corporations. Relax in a two-room suite with a separate living area and enjoy amenities such as two large, flat-screen TVs, a microwave and WiFi access. Host a corporate meeting or special event at this Santa Ana hotel, offering more than 8,000 sq. ft. of versatile meeting space for up to 380 guests. Relax while expert event planners take care of the details and enjoy all the support you need for business in the 24-hour BusinessLink™ business center.Start each morning with a free cooked-to-order breakfast and savor complimentary drinks and snacks at the Evening Reception*. Indulge in classic American cuisine and sample delicious signature desserts at the Sweet Spot Sports Bar & Grille. Bathe in this Santa Ana, California hotel's soothing whirlpool or plunge into the heated indoor pool. Re-energize with an invigorating workout in the modern fitness center, get some work done in the fully equipped 24-hour business center, or explore nearby Santa Ana area attractions.*Service of alcohol subject to state and local laws. Must be of legal drinking age. Parking: Self Parking is available to guest at $15.00 per night. Valet Parking is available to guests at $19.00 per night. ... more   less 

Additional Information about Embassy Suites by Hilton Santa Ana Orange County Airport

Address: 1325 East Dyer Road, Santa Ana, CA 92705
Region: United States > California > Orange County > Santa Ana
Price Range: $147 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Santa Ana Orange County Airport 3*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Orbitz, Expedia, Hotels.com, Priceline, Cancelon, Travelocity and Booking.com so you can book your Embassy Suites by Hilton Santa Ana Orange County Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Santa Ana - Orange County Airport North Hotel Santa Ana
Santa Ana Embassy Suites
Embassy Suites By Hilton Santa Ana Orange County Airport CA
Hotel Style:
#3 Green Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and other travellers.
5 questions
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Kailua-Kona, Hawaii
Carmichael, California
over a year ago
Denver, Colorado
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Santa Ana Orange County Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the double queen suite with the hideaway sofa.”
 of 5 bubbles SewsforPureJoy, 16 Nov 2016 | Read review
“Rooms on the north side were quieter.”
 of 5 bubbles christy9476, 10 Nov 2016 | Read review
“All rooms at the center area is good. try to pick high level for nice view”
 of 5 bubbles hamidk427, 1 Nov 2016 | Read review
“Try to stay as far away from the elevators as possible.”
 of 5 bubbles mike-in-bako, 11 Sep 2016 | Read review
“Try to stay away from rooms that border the freeway or Dyer.”
 of 5 bubbles azboiler, 25 Jul 2016 | Read review
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