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I stayed on a Sunday night after an Angels game and I had work in the area the next day. Location was perfect for my needs. There was plenty of self parking but I was surprised to see I was charged $8. Their site says...More
great!! we went for a week to visit cali for a little. the front desk people were always nice if you walk into or out of hotel.
rooms were SUPER clean when we first got there. we got a room with one bed and one...More
Within walking distance of John Wayne Airport but also has complimentary shuttle. Large room, convenient controls, unusually thoughtful features like ottomans for while sitting on the sofa and extra outlets on lamp by the bed. Breakfast exceptional - wide variety of hot and cold, and...More
This hotel is not clean. Do not get fooled by the pretty lobby. The hotel rooms are dark for a reason. Please make sure you kick the comforter off your bed and check for bugs. Make sure you bring disinfect to wash your sink, tub...More
Thank Oxoymoron T
Response from Miri L, on behalf of management at Hampton Inn & Suites Santa Ana/Orange County AirportResponded 1 week ago
Dear Oxoymoron T
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard...More
When a guest calls twice about a noisy guest staying in the room above them, don’t tell me you just got to work and you don’t know what I’m talking about. Parking was a nightmare, checked out to find cars double parked behind cars in...More
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Thank Stacey R
Response from John-HiltonHelp, on behalf of management at Hampton Inn & Suites Santa Ana/Orange County AirportResponded 2 weeks ago
Dear Stacey R,
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered with noise and parking, and we’re working with our team to...More
Response from 2travel2013 | Reviewed this property |
I still have the receit from the hotel with the parking fee for each day when I checked out. The address of the hotel is 2720 Hotel Terrace Dr, Santa Ana, CA 92705. If someone shows me how to upload it, then you can see... More
I still have the receit from the hotel with the parking fee for each day when I checked out. The address of the hotel is 2720 Hotel Terrace Dr, Santa Ana, CA 92705. If someone shows me how to upload it, then you can see proof in black and white, period. I went through everything in add a photo with absolutely no luck.