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BEST WESTERN PLUS Pepper Tree Inn

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BEST WESTERN PLUS Pepper Tree Inn
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1,159 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Pepper Tree Inn
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Showing 963: English reviews
Coventry
Reviewed 2 weeks ago via mobile

I loved this hotel. The room was big with balcony. It was clean a bit dated but ok. The beds were comfortable It had coffee making microwave toiletries hairdryer. Our room overlooked the pool and delightful gardens. The treetop cafe was good simple food. I would definitely recommend this hotel free parking is hard to find. On the main route...

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Helpful?
Thank CadCoventry
Manchester, United Kingdom
Reviewed 2 weeks ago

lovely hotel, not far from down town Santa Barbara.There was a situation which was dealt with, but was disappointed with the mangers attitude. Will never return. There is no excuse in putting the phone down on a customer.I hadn't finished the conversation, and was going to ask if we could change rooms, especially as we could here the next doors...

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1Thank gillian p
Fremont, California
Reviewed 2 weeks ago

We had a very nice one night's stay in a king size room with couch, recliner chair, desk, TV, microwave, refrigerator, and bathroom. They had lots of nice extras such as a Keurig coffee maker, cookies, fresh oranges, bottled waters - we are Best Western Members. There was a nice sized patio area with two chairs. The garden view is...

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Thank mini
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear mini, Thank you for taking the time to provide your comments and your appreciation of the amenities. It sounds like our hotel was a great fit for you and I certainly hope you choose to stay with us again during your next visit to Santa Barbara. Kind regards, Chivaun.

Corona del mar
Reviewed 2 weeks ago

Group sales was very accommodating. The stay was very enjoyable for our group which included about 12 rooms. The rooms were clean and the hotel has a good location and is well priced. We will be back.

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Thank Irie42
Antioch, United States
Reviewed 3 weeks ago

We have visited Santa Barbara and stayed with family, but this trip we stayed at the Best Western Plus Pepper Tree and loved it. The location was close to shopping, restaurants and our family wedding. We will definitely stay again.

Review collected in partnership with Best Western
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Thank Gary V
Simi Valley
Reviewed 4 weeks ago

I was looking for a nice comfortable hotel for one night. I found BW a good choice. Comfortable and clean, rooms are small and would have preferred being located on other end but not too bad anyway you look at it. Perhaps a few bucks high in price for the overall but I'm not kickin' to much. Hey, it's Santa...

Review collected in partnership with Best Western
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Thank O8425NFrichardr
Mill Valley, California
Reviewed 4 weeks ago

I have stayed at this location for several days on many occasions and have always enjoyed it. This visit was very disappointing due construction/fixing/paving the parking lot. I planned to relax by the pool each day, and it was impossible with all the honking trucks and construction debris and gravel flying around with their use of leaf blowers. It was...

Review collected in partnership with Best Western
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Thank T7848WLleslieh
encinamgr, Front Office Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Hello, I do apologize for the recent stay at the Pepper Tree. I do understand your frustration. Getting our asphalt done is not an easy operation. I hope you give us another chance to provide excellent service and quiet accommodations, please feel free to contact me directly 805-687-5511 to go over reservations. Thank you Jarrod Conaway Front Desk Manager

East Bay, USA
Reviewed 10 March 2017

First I must say that the staff was outstanding and the bed was very comfortable. Having said that... my room smelled like cigarettes when the heater came on and, even worse, the toilet in our bathroom is impossibly small: I couldn't sit without some serious adjustments to my anatomy. Don't believe me? Check out the photo -- that's a single,...

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1Thank craig993
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dear craig993, Thank you for taking the time to provide your comments. I'm pleased to read that you found the bed to be comfortable and that our staff was outstanding. I apologize that there were other areas of the room that were not so comfortable for you. Thank you again for your time, Chivaun.

Orange, United States
Reviewed 9 March 2017

If you ever have the opportunity to come to Santa Barbara, enhance your trip and stay at the Best Western Pepper Tree Inn! Great amenities including the best beds, great rooms, wonderful outside pool area with jacuzzi and tables and chairs and a great bunch of people running the place! You can't go wrong!

Review collected in partnership with Best Western
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Thank Dennis W
ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review

Dennis W., Thank you for your kind words. We really do have the best team here ensuring that our guests are comfortable and our hotel is in tip top shape. With the recent rains and glorious sunshine our landscaping is beautiful right. Hop in the car and come see us soon!! Kind regards, Chivaun

Christchurch, New Zealand
Reviewed 2 March 2017 via mobile

Stayed for one night. Room and bathroom were adequate and clean. Had a ground floor room that opened up to the outdoor fire pit which was nice to sit next to on a cold night. Used the laundry facilities which were handy. Handy location being located on main road opposite a shopping area.

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Thank keentraveller79

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 

Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State St, Santa Barbara, CA 93105-3112
Region: United States > California > Santa Barbara
Price Range: $225 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western
Hotel Style:
#9 Business Hotel in Santa Barbara
#10 Family Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Pepper Tree Inn staff and other travellers.
4 questions
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Durham
8 months ago
Michigan
2 months ago

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Questions? Get answers from BEST WESTERN PLUS Pepper Tree Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look for a room on the top floor overlooking the pool”
richardkM7611NT, 24 Apr 2017 | Read review
“Make sure you ask for a room with a normal sized toilet!”
  • The toilet was built for pre-teens and rented to adults at full price....
craig993, 9 Mar 2017 | Read review
“I liked being near the pool on the ground floor”
kimcsmiles, 14 Feb 2017 | Read review
“A lot of the rooms face the pool, which can be noisy.”
WanderingEarthling, 30 Dec 2016 | Read review
“Check the windows in the bathroom to see if they're closed if it's cold outside.”
333derekf, 30 Nov 2016 | Read review
5 of 5