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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsgreat locationfiltered waterstate streetone nightcontinental breakfastplantation shuttersshort walkcoffee and juiceacross the streetwould definitely stay here againroad tripwithin walking distanceeasy parkingbeds were very comfortablehomeless peoplefresh fruitfree parking
This is a GREAT HOTEL!! The hotel is very close to the beach, has an amazing staff, has very cute rooms (some with blacony or patio). One thing I love is the guy who runs the hotel makes sure that the guests are quiet so...More
Thank Pen250
Response from 22CastilloSt, Guest Relations Manager at Castillo Inn at the BeachResponded 2 weeks ago
Dear Pen250
Thanks for your very kind comments regarding the Castillo Inn. We're pleased the we were able to meet your lodging needs during your visit to Santa Barbara. We hope you enjoyed your visit and had a pleasant return home.
Cordially
Paige
Guest Relations
This was our second stay at this property. It is anything but cookie cutter in terms of hotel/motel room layout, larger size, decor, excellent storage, top shelf maintenance upkeep, superb cleanliness, and... quiet!
We didn't have a vehicle.
We took the train from LA to...More
Thank Cap C
Response from 22CastilloSt, Guest Relations Manager at Castillo Inn at the BeachResponded 2 weeks ago
Dear Cap
Thanks for your kind comments regarding the Castillo Inn. We're pleased that we were able to meet your lodging needs during your visit to Santa Barbara. We hope you enjoyed your visit and had a pleasant return home.
Cordially
Paige
Guest Relations
I guess it is all about expectations. Hotel is pleasant and more of an upscale motor court (parking inside the square of rooms), but thought we would hear surf... all a question of "at" so we stayed one night and found both a better deal...More
Thank Hugh K
Response from 22CastilloSt, Guest Relations Manager at Castillo Inn at the BeachResponded 2 weeks ago
Dear Hugh
Thanks for your kind comments regarding the Castillo Inn. We're pleased that we were able to meet your lodging needs during your visit to Santa Barbara. We hope you enjoyed your visit to Santa Barbara and had a pleasant return home
Cordially
Paige...More
Great value! Very spacious room one block to West Beach. Older but somewhat updated, clean, comfortable,easy free parking. Two queen beds, comfy couch, fridge, microwave, flat screen TV, bathtub (vs shower only). The room is a little dark, but that’s OK. Very quiet and walking...More
Thank Kathi C
Response from 22CastilloSt, Guest Relations Manager at Castillo Inn at the BeachResponded 14 March 2018
Dear Kathi
Thanks for your kind comments regarding the Castillo Inn. We're pleased that we were able to meet your lodging needs during your visit to Santa Barbara. We hope you enjoyed your visit and that your return home was pleasant.
Cordially
Paige
Guest Relations
We were lucky to find an opening on a holiday weekend.
Castillo’s is perfectly located near the Santa Barbara marina. That and State street are all in walking distance. It’s also a short drive to the mission and the botanic gardens.
The rooms are large...More
Thank Aletha F
Response from 22CastilloSt, Guest Relations Manager at Castillo Inn at the BeachResponded 23 February 2018
Dear Aletha
Thanks for your kind comments regarding the Castillo Inn. We're pleased that we were able to meet your lodging needs during your visit to Santa Barbara. We hope you enjoyed your visit and had a pleasant return home.
Cordially
Paige
Guest Relations
Response from 22CastilloSt | Property representative |
Dear Jennifer
We are no longer affiliated with AAA. We have priced are rooms to be very competitive even without the discount your were seeking. With the evolution of on reservations and travel search engines that require... More
Dear Jennifer
We are no longer affiliated with AAA. We have priced are rooms to be very competitive even without the discount your were seeking. With the evolution of on reservations and travel search engines that require us to pay heavy booking fees, we found it necessary to drop AAA and their additional discounts. Sorry that you're disappointed but it was an economic decision making it necessary.
Cordially
Joe
Managing Partner
Yes - there was a small coffee machine in our room with a pack each of weak regular and bland decaf. The lobby coffee (available between 7:00 am and 10:00 am) is much better, though.