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Bella Vista Inn

20 reviews
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Overview
  • Excellent5%
  • Very good5%
  • Average10%
  • Poor15%
  • Terrible65%
23 Sep 2017
“Extra charges in addition to the advertised price”
24 Jun 2017
“Miserable Stay”
Free Wifi
Free Parking
Air Conditioning
Pool
Family Rooms
Pets Allowed
Laundry Service
2.5 Star Hotel
All hotel details
Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (20)Write a Review
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Reviewed 24 September 2017

For the two booked nights the hotel charged an additional $20. Such a cheap trick to ensure the top place in the "sort lowest to highest price" list. I guess the management has their own understanding of the business ethics and fair competition principles.More

1  Thank pushkin966
Response from General M, Guest Relations Manager at Bella Vista InnResponded 26 September 2017

pushkin966, We appreciate you taking the time to share this experience and we do apologize for the inconvenience regarding the additional charge this might have caused you. Our main goal is to serve our guests above and beyond and satisfy them during their stay but...More

Reviewed 24 June 2017 via mobile

My boyfriend and I traveled from Redding Ca, for a concert in Mountain View Ca. I booked the hotel a month in advance, not knowing how the hotel was going to be. We get to the hotel just fine and we checked into room 262....More

1  Thank Jesica W
Response from General M, Guest Relations Manager at Bella Vista InnResponded 27 June 2017

Dear Jesica W, Thank you so much for taking the time to write this thorough and insightful review. We appreciate the compliments and the comments regarding areas where can improve. Further, any issue related to insects is promptly addressed through professional treatments right away. I...More

Reviewed 11 April 2017

Stayed here for a week in February 2017. While hotel itself isn't bad, but the front desk...they just do NOT care what you say, what you ask... While I give service only poor, it doesn't include room cleaning service. Room was always clean very well....More

1  Thank Saule A
Response from General M, Guest Relations Manager at Bella Vista InnResponded 14 April 2017

Dear Saule A, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We...More

Reviewed 20 December 2016

The front desk had zero interest at all in carrying a conversation so don't even think about being assisted in any way. Anyways, the room is tolerable. The only issue that I have is with the lighting and the fact that the showers didn't work....More

1  Thank WMBandit
Response from General M, Guest Relations Manager at Bella Vista InnResponded 21 February 2017

Dear WMBandit, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for...More

Reviewed 6 October 2016 via mobile

I called yesterday at 329pm and made a reservation the lady that I spoke with asked for my credit card info got my name and told me if you don't cancel by 4pm we will get the money I said ok we keep the room...More

4  Thank Lilibeth I
Response from General M, Guest Relations Manager at Bella Vista InnResponded 21 February 2017

Dear Lilibeth I, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
US$75 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
Details
Price range
US$75 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms
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Room Tips
"Don't choose a room."
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"Request a room near the office if available as I was given"
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"never booked this inn"
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