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07/05/2017 08/05/2017
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    Bella Vista Inn

    3550 El Camino Real, Santa Clara, CA 95051-2136
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    US$72
    US$72
    US$72
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    Overview

    • Excellent5%
    • Very good5%
    • Average11%
    • Poor11%
    • Terrible66%
    20 Dec 2016
    “Last stay with this inn”
    5 Oct 2016
    “49rs game”
    Free Wifi
    Free Parking
    Pool
    2.5 Star Hotel
    All hotel details
    Granada Inn - Silicon Valley
    150 reviews
    #14 of 32 hotels in Santa Clara
     
    Quality Inn & Suites Silicon Valley
    89 reviews
    #21 of 32 hotels in Santa Clara
     
    Hotel E Real
    207 reviews
    #18 of 32 hotels in Santa Clara
     
    Hotel Stratford
    49 reviews
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 weeks ago

    Stayed here for a week in February 2017. While hotel itself isn't bad, but the front desk...they just do NOT care what you say, what you ask... While I give service only poor, it doesn't include room cleaning service. Room was always clean very well....More

    Helpful?
    Response from General M, Guest Relations Manager at Bella Vista Inn

    Dear Saule A, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We...More

    Reviewed 20 December 2016

    The front desk had zero interest at all in carrying a conversation so don't even think about being assisted in any way. Anyways, the room is tolerable. The only issue that I have is with the lighting and the fact that the showers didn't work....More

    Helpful?
    Response from General M, Guest Relations Manager at Bella Vista Inn

    Dear WMBandit, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for...More

    Reviewed 6 October 2016 via mobile

    I called yesterday at 329pm and made a reservation the lady that I spoke with asked for my credit card info got my name and told me if you don't cancel by 4pm we will get the money I said ok we keep the room...More

    Helpful?1  
    Response from General M, Guest Relations Manager at Bella Vista Inn

    Dear Lilibeth I, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your...More

    Reviewed 11 February 2016 via mobile

    I was so upset with with the ownership there He was talking so rude to a paying customer yelling and calling her a name that I would go there again and cockroaches inside the rooms I had to live the lights on all the time...More

    Helpful?1  
    Response from General M, Guest Relations Manager at Bella Vista Inn

    Dear Brenda G, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have...More

    Reviewed 9 June 2015

    The picture(s) you see here is a 1000 times better than the actual room. People at the front desk seemed more interested in their food than greeting me, didn't even know I had a reservation, and their credit card machine was broke at the time...More

    Helpful?4  
    Response from General M, Guest Relations Manager at Bella Vista Inn

    Dear Yoonsun C, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • US$70 - US$120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms
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    Questions & Answers
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    Room Tips
    "Don't choose a room."
    Read review
    "Request a room near the office if available as I was given"
    Read review
    "never booked this inn"
    Read review