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Hilton Santa Clara

1,366 reviews
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Traveller (206)
Room & Suite (90)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“great america”(160 reviews)
“levi stadium”(121 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Santa Clara
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,366)Write a Review
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Traveller rating
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45
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625
403
162
62
45
Show reviews that mention
All reviewsthe executive loungegreat americalevi stadiumla fontanatailgate partyconvention centerlight railamusement parkparking lotsilicon valleygreat stayfree parkingfootball gamefront desk staffbay areaking bedbusiness trip
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1 - 5 of 1,297 reviews
Reviewed 1 week ago

This property has all the standard accommodations of a business hotel. The staff was friendly and helpful. While clearly an older (not old) property, it is very well maintained. However, we noticed that the air conditioning was not sufficient in our room. The daytime temperature...More

Thank Tom R
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 1 week ago

Thank you Tom for giving us your feedback. Please accept our sincere apologies regarding your HVAC unit. We will share your comments with the engineering team for review and resolve. We hope that you will still consider staying with us in the future.

Hotel's Favourite
Reviewed 12 January 2018

Aside from some issues with the digital key, my stay was very pleasant. Rooms were clean, Internet was excellent, staff was courteous and responsive. The location is good only for someone attending an event nearby (e.g the Santa Clara Convention Center); otherwise it's in the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Steven Z
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 13 January 2018

Thank you Steven for taking the time to give us your review. We are pleased that you enjoyed your overall experience at our property but do apologize for the issues you had with your digital key. We look forward to seeing you again.

Reviewed 1 week ago

Staff all super friendly and professional. To top it off, I have to say they have the most comfortable beds and bedding. I was there for business, so did not get out and about, but did notice a huge amusement park within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
Thank sherryr888
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 1 week ago

Thank you for taking the time to give us your feedback. We will be sure to share your comments with the rest of the team. We are thrilled that you enjoyed your experience. We look forward to seeing you again.

Reviewed 2 weeks ago

I stayed here for one night on a short business trip. The staff were very nice, and the lobby was also nice and inviting. The rooms were average, but comfortable. They could use a little updating, specifically the bathrooms. Some stains on the floors (tile)...More

Thank Affable_Dane
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 2 weeks ago

Thank you for providing your feedback. We apologize for your guest room not being up to standard. We are pleased to see that our level of service met your needs. We hope to see you again in the near future.

Reviewed 2 weeks ago via mobile

Simply delightful reception from everyone. It was so hospitable to receive texts from staff inquiring about my needs. The bar featured great food, especially the cheese/charcuterie plate. Parking is free versus other nearby comparabl hotels.

Thank O T
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 2 weeks ago

Thank you for taking the time to give us your feedback. Our team is thrilled that you enjoyed your experience. We look forward to your next stay.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$141 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Santa Clara
#2 Romantic Hotel in Santa Clara
#4 Business Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Santa Clara
#2 Romantic Hotel in Santa Clara
#4 Business Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (206)
Room & Suite (90)
Dining (15)
Pool & Beach (5)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
DeniseMonique
21 August 2017|
AnswerShow all 3 answers
Response from Celeste B | Reviewed this property |
YEs - I had absolutely no trouble checking in and leaving my bags. They even gave me a voucher for the hotel lounge for a beverage when I had to wait.
1
Vote
Tammy B
8 August 2017|
AnswerShow all 4 answers
Response from Charlies1600 | Reviewed this property |
I believe they do.
0
Votes
wellcam15
5 July 2017|
Answer
Response from SriniV5 | Reviewed this property |
Yes it is
0
Votes
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Room Tips
"Walking distance to the Levi's Stadium and California Great America Theme Park"
Read review
"Ask for a high floor room away from the HVAC systems"
Read review
"Go for the side away from the train. We could hear it from our 3rd floor room."
Read review
"Ask for a view of Levi's stadium"
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