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Hilton Santa Clara

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Traveller (223)
Room & Suite (111)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“levi stadium”(121 reviews)
“la fontana”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Santa Clara
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Santa Clara
Special Offer: Double Points, Every Stay
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,411)
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1,340 results
Traveller rating
644
415
167
66
48
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LanguageEnglish
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644
415
167
66
48
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All reviewsthe executive loungelevi stadiumla fontanatailgate partyconvention centeramusement parklight railparking lotsilicon valleygreat america theme parkfree parkingfootball gamenice roomfront desk staffking bedbusiness tripravi
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1 - 5 of 1,340 reviews
Reviewed 2 days ago via mobile

Catering staff were really nice, very polite, super helpful. The rest was poor. Evening bar food was bad, paper thin walls, binary loud air conditioning (hot/cold), reception staff are drones, crappy shower, paper thin walls. Daytime bar service/lounge service non existent.

Thank Alan507
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded yesterday

Thank you Alan for taking the time to give us your feedback. Please accept our sincere apologies regarding your overall experience. We truly value your feedback in every effort to improve. We hope that you will still consider staying with us in the future.

Hotel's Favourite
Reviewed 18 April 2018

We always come here to stay and walk over to Great America. What a plus to be able to park the car for the weekend and walk over there. The staff across the board is very friendly and helpful. On this last trip, Rhia at...More

Thank sfdukedad
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 19 April 2018

Thank you very much for taking the time to give us your feedback. Our team is thrilled that you enjoyed your stay and that you keep coming back. We will be sure to recognize Rhia for her exceptional service. We look forward to seeing you...More

Reviewed 4 days ago via mobile

The team reached out before I arrived to ask for any special needs and followed up during the stay to check if I need anything - amazing customer service The hotel is clean and other staff are friendly — wanting to service you

Thank Nabeel Y
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded yesterday

Thank you Nabeel for your kind words. We value our staff and the service they provide. We will be sure to share your comments with the team. We look forward to seeing you again.

Reviewed 1 week ago

Best Hilton I've ever stayed at. 5min walk to the conference center (maybe closer than the Hyatt) Lots of restaurants deliver here. Great view, and the service is pretty fantastic. If you have questions, you can text the staff and they answer immediately.

Review collected in partnership with Hilton Hotels & Resorts
Thank jessicapinoash
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 1 week ago

Thank you Jessica for the wonderful review. We are pleased that you enjoyed your experience. We look forward to seeing you again.

Reviewed 1 week ago

Other than the hair on the bed upon arrival, it was overall a good stay. It was only one night so I got what I needed out of the stay. The staff was less nice than expected but it was Mother's Day so maybe they...More

Review collected in partnership with Hilton Hotels & Resorts
Thank kaylauren12
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 1 week ago

Thank you very much for giving us your feedback. Please accept our sincere apologies regarding the staff and the cleanliness of your guest room. We will review your comments with the team. We hope that you will still consider staying with us in the future.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$117 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Santa Clara
#1 Family Hotel in Santa Clara
#2 Romantic Hotel in Santa Clara
#4 Business Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Santa Clara
#1 Family Hotel in Santa Clara
#2 Romantic Hotel in Santa Clara
#4 Business Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (223)
Room & Suite (111)
Dining (14)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
DeniseMonique
21 August 2017|
AnswerShow all 3 answers
Response from Celeste B | Reviewed this property |
YEs - I had absolutely no trouble checking in and leaving my bags. They even gave me a voucher for the hotel lounge for a beverage when I had to wait.
1
Vote
Tammy B
8 August 2017|
AnswerShow all 4 answers
Response from Charlies1600 | Reviewed this property |
I believe they do.
0
Votes
wellcam15
5 July 2017|
Answer
Response from SriniV5 | Reviewed this property |
Yes it is
0
Votes
Room Tips
"Request view of stadium/mountains"
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"ask for a room facing Levi's stadium and Great america"
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"Rooms in back look out at distance amusement park. Rooms in front look out on roads."
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"Walking distance to the Levi's Stadium and California Great America Theme Park"
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