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Hilton Santa Clara

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1,193 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
Reviewed 15 February 2017 via mobile

I would definitely stay here again, but the rooms are sooo cold and I wished we would've had extra blankets. With a lot of tinkering around with the thermostat we finally found a good temp.. This is such a small complaint because the staff was very friendly and housekeeping left us a nice surprise on Valentines Day. I would recommend...

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Thank Dawn V
Marin County, California
Reviewed 14 February 2017

My daughter and I stayed here during her dance convention. In the past we have stayed at the site of the convention across the street, but the Hilton was cheaper and just a short walk away. The staff was very friendly, our dog stayed here for 50 dollars for the weekend, everyone was welcoming and best of all from our...

Review collected in partnership with Hilton Hotels & Resorts
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Thank pianokatiecello
California
Reviewed 11 February 2017 via mobile

Being in the travel industry, I am a fanatic about customer service. Staff were friendly and attentive, the room was great and I had two meals on property - both were delicious. Well done! Would definitely stay here again.

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Thank calgal3
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for your feedback. We are thrilled that you enjoyed your stay with us. We will be sure to recognize Rhia for her outstanding customer service. We look forward to seeing you again.

Campbell, California
Reviewed 8 February 2017

This place is excellent to stay at well worth my money and I felt very safe the front staff Rhia was very polite great customer service they take pets and they have a restaurant /bar inside and coffee shop as well and swimming pools I highly recommend this place

Review collected in partnership with Hilton Hotels & Resorts
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Thank 788irmac
Berkeley, CA
Reviewed 4 February 2017

If you're looking for a place to stay for the weekend with lots of restaurants in the area and fun things to do with the kids (Great America - check the seasonal dates when open; mini golf; Discovery Museum; AMC 20) and right next to the home of the 49ers. Know that you'll need a car to get anywhere. Also,...

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Thank wethere
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Great to hear that you enjoyed your stay with us. Thank you for taking the time to give us your feedback. We hope to see you again soon.

Reviewed 2 February 2017

Expensive, great staff at front desk. Especially Steven. They have a terrific restaurant with great food. The room was nothing exceptional for the prices. The room had a toilet that must have had a bad night with the prior guests. The bowel was brown and stained and the lid was dirty. Thank goodness that I had antibacterial wipes with me....

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Thank stella k
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for taking the time to give us your honest feedback. We are happy to see that you enjoyed your stay for the most part. We apologize for the condition of your guest room; we will forward your comments to our Director of Housekeeping to review with her team. We will be sure to recognize Steve for his outstanding...

North Chicago, Illinois
Reviewed 1 February 2017

It's a good location if you visit Great America or there for the game in the next door stadium. Room is good. Parking is free. Nothing fancy in this hotel. There are a lot of restaurants near by in case you are hungry.

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Thank Mommyphant
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for taking the time to give us your review. We are pleased that you enjoyed your stay with us. We look forward to your next visit.

Stockton, United States
Reviewed 1 February 2017

Everything about this stay was good except for technical issues with the TV that could not be resolved even with the help of the hotel's technical staff. Room was very clean. Executive Lounge was well stocked. Lobby is very open and stately. Location is very convenient especially for SF 49ers games. Hotel staff are very courteous.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Derek U
HiltonSantaClaraTeam, Front Office Manager at Hilton Santa Clara, responded to this review

Thank you for taking the time to give us your feedback. Please accept our sincere apologies regarding your guest room TV. We will have our Director of Engineering review your comments with his team. We hope to see you again soon.

Singapore
Reviewed 1 February 2017

Only had a short stay, 2 nights, but enough to get a reasonable feel for this hotel. Staff were efficient, food (breakfast) had decent variety, rooms well equipped with coffee, Wi-Fi, water, iron/board, and bathroom stocked with essentials. Will stay again if I'm in the area.

Review collected in partnership with Hilton Hotels & Resorts
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Thank johnjaandrews
Marion, Iowa
Reviewed 1 February 2017

This place is next to the ballpark and easy to get to 101. Great places to eat around as well. When you enter the place you will be greeted by Dorothy. She made sure we had everything answered before we left the front desk.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mark D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Fontana
La Fontana
Cuisines: American, Mediterranean, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 

Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054-1216
Region: United States > California > Santa Clara
Price Range: $172 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#2 Romantic Hotel in Santa Clara
#2 Family Hotel in Santa Clara
#4 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Clara staff and other travellers.
7 questions
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Questions? Get answers from Hilton Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a chair and ottoman are nice!”
  • in room safe
  • I prefer a bathroom with the vanity separate from the toilet & shower
  • clean rooms with chair and ottoman are nice
  • in room fridge is handy
 of 5 bubbles CTWandering, 17 Feb 2017 | Read review
“No noise problems from 7th floor. Backside offers views of mountains, Levi's Stadium and entry to Great America.”
 of 5 bubbles constancesue57, 8 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles Sfo2syd, 16 Nov 2016 | Read review
“Rooms at the front look on to the main road at the back you get a great view of Levi stadium”
 of 5 bubbles royi895, 2 Nov 2016 | Read review
“Try to get on the 8th floor so you can use the concierge room amenity. Pool is very small and usually full of kids, so we don't use.”
  • Very comfortable bedroom
  • Very nice bathroom
 of 5 bubbles SanFranciscoVoyager, 30 Oct 2016 | Read review
5 of 5