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Hilton Santa Clara

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1,181 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Petaluma
Reviewed 22 February 2016

Light bulbs not working, light fixture itself falls apart, power sockets on lights next to bed so worn in they no longer work, water pressure in bath is very low, drains barely drain. Place is getting older and isn't being maintained very well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Fanfoot
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

Thank you for bringing these issues to our attention. We apologies on the condition of your guest room. Our goal is always to provide world class service and products to our guests and it appears that we may have fallen short on your experience. We hope that you consider staying with us again so we may leave you with a...

Reviewed 19 February 2016

Choosing the Hilton for my first visit to Santa Clara has been a wise decision, the hotel facilities are nice, clean and comfortable rooms, staff is very friendly and looks after the smallest of your requests quite promptly. For a business traveler, the location is apt and very accessible to other touristic locations. The warm hospitality from the Executive lounge's...

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Thank Jenice B
Newport Beach, United States
Reviewed 18 February 2016

An 18 day stay is a long time for most business travelers, but the staff at this Hilton made me feel as much at home as possible. Great bed and pillows. Refrigerator in the room allowed for midnight snacks. All the staff members were very nice.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Stacy C
Lake Grove, New York
Reviewed 18 February 2016

Have stayed in Santa Clara several times and always at the Hyatt. After many disappointments at the Hyatt, decided to try the Hilton. Far more superior. Friendlier staff, recognition as status member in their program, clean room.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Edward H
Dublin, United States
Reviewed 17 February 2016

A great hotel that combines an excellent location, comfortable size, and large number of amenities (bar/café/restaurant on site). We were attending a convention at the convention center right across the street and it was a perfect location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Neil S
Portland, United States
Reviewed 8 February 2016

I am a Diamond member so i stay at a lot of Hilton hotels. Although I have avoided this one for a long time due to past experience. However it was time to give it a try and the timing made it my best option for a stay. Well things haven't changed. It is truly the most generically average hotel....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark A
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

Thank you Mark for taking the time to provide us with your honest feedback. Being one of our most loyal guests we truly appreciate you telling us your experience. Please accept our sincere apologies that we were not able to meet your expectations. We hope that you will consider staying with us again in the future so we may leave...

Huntington Beach, California
Reviewed 5 February 2016

This hotel is usually pretty pricy, partly due to it's location (very close to Levi Stadium and Santa Clara Convention Center) but I have stayed there a couple of times when I have been able to get a good rate. I love the digital key feature (open your door or fitness center with your smartphone). Rooms are decorated nicely and...

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Thank TonyRHB
HiltonSantaClaraTeam, Manager at Hilton Santa Clara, responded to this review

Thank you for your kind words. We are pleased that you enjoyed your stay. We too are in love with the Digital Key feature, one of many benefits of being an HHonors member. We look forward to seeing you again.

Corinth, Texas
Reviewed 3 February 2016

We stayed at this hotel while in town for our daughter's gymnastics meet at San Jose State University. It was a great location. It wasn't too far from the airport and university. It was a pleasant surprise when we arrived and realized that the 49ers Stadium (Levi Stadium) where the Super Bowl will be, was behind the hotel. The staff...

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Thank LCJones629
Reviewed 2 February 2016

Had a great weekend with my family. The executive lounge is fun and serves good breakfast and snacks in the evenings. Wonderful customer service on the executive floor, especially Ravi. Feels like home away with wonderful service. The lobby bar is a great hang out with large TVs, The hotel is located a short walking distance from the Levi's stadium...

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Thank 468aricb
pittsburg, United States
Reviewed 31 January 2016

From the time I arrived I felt like I was in a 4 star hotel. Staff was friendly and accommodating. Room was clean, bathroom was very clean and I had everything I needed. It said the water was free but I am guessing they meant tap because there was no bottled water in my room. I hope my organization chooses...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Arnold M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Fontana
La Fontana
Cuisines: American, Mediterranean, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 

Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054
Region: United States > California > Santa Clara
Price Range: $188 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Santa Clara 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara
Hotel Style:
#2 Family Hotel in Santa Clara
#2 Romantic Hotel in Santa Clara
#4 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Santa Clara staff and other travellers.
7 questions
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Questions? Get answers from Hilton Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a chair and ottoman are nice!”
  • in room safe
  • I prefer a bathroom with the vanity separate from the toilet & shower
  • clean rooms with chair and ottoman are nice
  • in room fridge is handy
 of 5 bubbles CTWandering, 17 Feb 2017 | Read review
“No noise problems from 7th floor. Backside offers views of mountains, Levi's Stadium and entry to Great America.”
 of 5 bubbles constancesue57, 8 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles Sfo2syd, 16 Nov 2016 | Read review
“Rooms at the front look on to the main road at the back you get a great view of Levi stadium”
 of 5 bubbles royi895, 2 Nov 2016 | Read review
“Try to get on the 8th floor so you can use the concierge room amenity. Pool is very small and usually full of kids, so we don't use.”
  • Very comfortable bedroom
  • Very nice bathroom
 of 5 bubbles SanFranciscoVoyager, 30 Oct 2016 | Read review
5 of 5