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Quite taken aback by the unfriendliness of the staff at this hotel - were quite tight lipped and formal in checking you in and checking you out. Not the best experience but a reasonably good stay for a night or two.More
Response from HiltonSantaClaraTeam, Front Office Manager at Hilton Santa ClaraResponded 30 August 2016
Thank you for providing us with you honest feedback. Please accept our sincere apologies regarding your arrival and departure experience. We are constantly looking for ways to improve in areas of opportunity and your feedback allows us to focus that training. We hope to see...More
This place is terribly overpriced- almost 330/night for 2nd floor room overlooking the airconditioning units. The in-room carpet is threadbare, and the complimentary internet is a paltry 3 Mbps. There was a bright street lamp outside the window, so I had to sleep with the...More
Would have really enjoyed my stay if breakfast would had been included for the price I paid.. That was the only Hong that I have to complain about, other wise everything was good! Would like to stay there again but will check surrounding places if...More
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Service at check in was very good and the hotel location worked well for the various meetings including Paolo Alto.
Room was comfortable and in good condition. Very quiet location and comfy bed. Decent but small gym and pool.
The bar and restaraunt and good,...More
Stayed 3 nights for business. Rooms were nice and clean, but not really with the $379 per night I paid. Beds weren't the most comfortable, but not terrible. Executive lounge had a nice continental breakfast and evening snacks. The gym wasn't good at all. Only...More