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BEST WESTERN University Inn Santa Clara

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BEST WESTERN University Inn Santa Clara
BEST WESTERN University Inn Santa Clara
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300 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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A TripAdvisor Member
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14 reviews
Reviewed 2 days ago NEWvia mobile

The hotel was clean, and comfy. Breakfast was good! Good value.... Thank you! Only complaint which has nothing to do with hotel at all... is there is not a lot to do around there. Especially in the evening. There are some resturants nearby and a mall, but that's about it... If you have a car then matter you can go...

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Mesa, AZ
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

When you do a lot of traveling and your travel coordinator books your hotels, sometimes you have to wonder where you are staying and what its going to be like. When I received my hotel info, I was very leary about this place. I don't like outdoor hall ways. When I arrived to the hotel after a long AM flight,...

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Thank Cormanaz
About Hotel's Favourite Review
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you so much for such a positive response! We're always delighted when we can exceed our guest's expectations, but to have surprised you in such a great way is the cherry on top! We look forward to serving you again next time - please make sure to thank your Travel Coordinator for us!

Redding, CA, United States
Reviewed 1 week ago NEW

Very nice cozy hotel, but needs a less firm beds and pillows in order to have a very good night sleep. Breakfast was excellent including small omelets, fresh fruit salad, and good coffee. Everything else was fine.

Review collected in partnership with Best Western
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Thank G6093BJroberta
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for staying with us! I apologize that the pillows were not to your liking - we do offer less firm pillows available upon request. We hope you'll stay with us again next time and let us make this up to you!

Yorba Linda, United States
Reviewed 1 week ago

Ths BW is one of the best. Friendly staff, SUPER clean rooms, good breakfast with many choices, conveniently located to everything, walking distance to restaurants & shopping. Should be listed as a 3 star vs a 2 star hotel.

Review collected in partnership with Best Western
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Thank Jennifer H
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you, Jennifer! We appreciate you choosing to stay with us, and we're excited to hear that you loved it. Please let us know when you're back in town!

Reviewed 2 weeks ago

The Good: Friendly staff, nice breakfast, convenient location. The Bad: Bathroom has a strong odor. It is probably due to poor venting. Thin walls. You could hear everything in the hall way and other people's showers.

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Thank col7500
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Col, Thanks for staying with us and taking the time to give a review. We appreciate honest opinions. I am sorry that not everything was to your 100% satisfaction; know that we take these comments seriously and will look into this matter.

Placerville, California
Reviewed 2 weeks ago

This hotel was convenient to where my husband needed to go for an appointment. It is on the Main street (El Camino Real) in Santa Clara and not far from lots of attractions in the area. The neighborhood is good. Close to lots of shopping and restaurants, etc. Room was clean and comfortable. We enjoyed our stay.

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1Thank DaisyS01
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you, Daisy! I'm very glad we met all your needs and the hotel really worked for you. We look forward to serving you again next time!

Reviewed 3 weeks ago via mobile

More like a motel with doors leading to parking place. Room was spacious but had to keep shades on because people were walking past the window. Wardrobe was a bit smelly and shower was low on pressure but otherwise the room was great. Big bed and nice selection of TV channels. Good breakfast except for the lack of vegetables, ham...

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Thank Matias K
Oakland, United States
Reviewed 4 weeks ago

Great experience all around - Staff, Property, Location and Security. The staff makes it so worthwhile since they are helpful, friendly and make an extra effort for guests to feel at home during stays at the hotel. The property is kept up to date and very clean, whether it is the landscaping and grounds or the rooms and facilities. The...

Review collected in partnership with Best Western
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Thank esetee
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Thank you for staying with us, and thanks for the kind words! This is what we live for, making our guests enjoy a very pleasant stay!

Anderson, California
Reviewed 5 weeks ago

Hotel was clean and nice until we returned from Winchester Mystery House and found that the maid stole from me! Front desk never even apologised!! My clothes were pulled out of my suitcase and had items missing. I had my daughters with me which made me feel even worse. I was completely violated!

Review collected in partnership with Best Western
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Thank 999robing
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Ms. Robin, Thank you once again for staying with us at the University Inn Santa Clara. As we discussed over the phone, we are truly sorry that you were unable to find the personal items lost while staying with us. We have and will continue to investigate the circumstances surrounding the claim, and will report back to you directly with...

Vancouver, Washington
Reviewed 28 February 2017

We always stay here when visiting our daughter who attends College in Santa Clara. It's a comfortable room convienent to College, San Francisco, and Coast. Highly recommend this hotel. Rooms are comfortable, breakfast yummy, staff very helpful.

Review collected in partnership with Best Western
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Thank Deb M
Gavin M, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Glad to hear it, Deb! I'll pass along the compliments to the team; they work very hard for our guests, as you know!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050-4158 (Formerly University Inn)
Region: United States > California > Santa Clara
Price Range: $194 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn Santa Clara 2.5*
Number of rooms: 70
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada
Hotel Style:
#1 Family Hotel in Santa Clara
#1 Romantic Hotel in Santa Clara
#3 Best Value Hotel in Santa Clara
#10 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn Santa Clara staff and other travellers.
6 questions
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Las Vegas, Nevada
Maryland
6 months ago
Whiteland, Indiana, United States

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Questions? Get answers from BEST WESTERN University Inn Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is nicely positioned so that rooms are not directly on the street, lobby is a buffer for any street noise.”
DaisyS01, 7 Apr 2017 | Read review
“Away from El Camino Real”
JeffBransford, 1 Jan 2017 | Read review
“Back of the hotel, off El Camino as far as possible.”
817JulieW817, 7 Dec 2016 | Read review
“Rooms furthest away from El Camina Real are the quietest”
samgJ8332ST, 26 Nov 2016 | Read review
“Some second floor rooms are pretty far from nearest stairs or elevator.”
handynana1, 10 Aug 2016 | Read review
5 of 5