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BEST WESTERN University Inn Santa Clara

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283 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN University Inn Santa Clara
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Showing 276: English reviews
riverside, United States
1 review
Reviewed 15 February 2016

everything went good. Nothing to complain. Breakfast was excellent. If I have to notice 1 thing, the parking is so crown at night when I come back at 11:00 pm(I have to park along side the pool. I think I would recommend others to the hotel.

Review collected in partnership with Best Western

Helpful?
Thank Tho L
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Tho L, Thank you for the review. My apologies for the parking situation. There were a couple of large events in the area on the same evening, and many guests brought 2 vehicles. While this is a very rare issue, we are looking into ways we can better control parking in the future. At your service, Curtis More 

Carlsbad, United States
1 review
Reviewed 15 February 2016

Excellent hotel- very clean, completely updated, friendly and helpful staff!!! The price was great and my family and I were very happy and comfortable staying here. Loved it and would definitely stay here again and highly recommend it!

Review collected in partnership with Best Western

Helpful?
Thank Tey L
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Tey L, Thank you for the 5 star review. I am glad you enjoyed your stay with us. We hope to welcome you back the next time you are in Santa Clara. At your service, Curtis More 

California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 February 2016

We stay here when visiting our son at school. This is the best best western, situated protected from the street. There is one front desk gal, Marisol who is a definite asset to the the business. I have had a problem that she so sweetly and intently solved in the past. I have sat at the computer nearby and listened... More 

Helpful?
Thank socalCalifornia
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello socalCalifornia, Thank you for the great review and choosing the Best Western University Inn as your preferred hotel in Santa Clara. I completely agree with you regarding Marisol. We’re very fortunate to have her on our team. Over the past 5 years Marisol has consistently approached every interaction with sincerity, professionalism, and a true commitment to create the best... More 

Bremerton, Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 February 2016

A very nice hotel with regional assigned pricing as locality dictates. Breakfast selections limited to eggs, sausage, potatoes five days in a row. Towels replaced every day vice advertised reuse to save the planet, not to green but oh well.

Review collected in partnership with Best Western

Helpful?
Thank Dennis W
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Dennis W, Thank you for taking the time to share your experience regarding your recent stay with us. We have many green initiatives, and giving our valued guests the option to reuse a towel by hanging it up is one of them. We have taken this opportunity to re-train our housekeepers to ensure we are all consistent to create... More 

Robbinsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 February 2016

around 10-15mins to downtown San Jose and the convention Center. Very good selection of breakfast and timely. Rooms are clean and bug-free. Room amenities are provided for. Rooms have a fresh and modern design. Internet is manageable. Staff are courteous and friendly. Located on a quiet, peaceful and calm part of the city.

Review collected in partnership with Best Western

Helpful?
1 Thank Arnel D
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Arnel D, Thank you for taking the time to share your experience regarding your recent stay with us. I’m glad you had a wonderful stay. We hope to welcome you back the next time you are in Santa Clara. At your service, Curtis More 

Scottsdale, Arizona
2 reviews
Reviewed 31 January 2016

The rooms are spacious and newly renovated with a modern flair. The morning breakfast offered many different options including eggs, sausage and waffles. Hotel is conveniently located within the Santa Clara/ San Jose area. I will definitely stay here again!

Helpful?
Thank A3662DMkarenh
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello A3662DMkarenh, Thank you for the 5 star review. We look forward to welcoming you back. At you service, Curtis More 

United States
1 review
Reviewed 30 January 2016

We enjoyed the location and amenities of this hotel The staff's restaurant recommendations were very good. The room was clean and roomy for a our family. Kids enjoyed the internet and the free breakfast. The only negative was that the in room microwave didn't work and wasn't replace during our stay.

Review collected in partnership with Best Western

Helpful?
Thank Trina P
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Trina P, Thank you for the review. I am glad you enjoyed your stay with us. I am sorry that the microwave did not work. I followed up with our attentive housekeepers and one of them already discovered the microwave was not plugged in. The issue was already resolved before I read your review, but I am glad you... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 January 2016 via mobile

Stayed here a couple nights for business . Very nice rooms. Beautiful Bathroom ,Quit, great staff. Good breakfast . I ordered a pizza off the menu in the room. $18.99 when they brought it to my room it was $31.00. I should have sent it back but it was late and I was hungry. Was in the bathroom most of... More 

Helpful?
Thank 5150rfl
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello 5150rfl, I am glad you enjoyed the guest room, our customer service, and breakfast. That is unfortunate that you had a negative experience regarding the delivery from a local restaurant. While we are not affiliated, we do allow menu’s to be placed in the guest rooms. We allow this primarily as an option if a guest wanted something delivered... More 

Santa Clara, CA, United States
1 review
Reviewed 9 January 2016

My room was very clean and the bed was comfortable. The environment was very relaxing and peaceful. I enjoyed the variety of foods available with the Complimentary Breakfast. The coffee was very good.

Review collected in partnership with Best Western

Helpful?
Thank Michael T
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Michael T, Thank you for taking the time to share your experience of your recent stay with us. I am glad you enjoyed your stay. At your service, Curtis More 

San Luis Obispo, California
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 January 2016 via mobile

This was a really nice place to lay your head for the night. The room is big, clean and had nice decor. The room looked modern without being overdone. The bed was comfortable too. The noise from the outside is minimal and the AC/heater worked well. Quite and responsive to the thermostat. I'd say the nicest part was the breakfast.... More 

Helpful?
Thank Daniel M
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review

Hello Daniel M, Thank you for the 5 star review. I am glad you enjoyed our complimentary upgraded hot breakfast buffet. Our breakfast has been evolving over the past year with the help of valuable feedback from our guests. We currently offer scrambled eggs with green onions, seasoned cut potatoes, sausage, fresh oatmeal with organic dried fruit toppings, yogurt, freshly... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
Region: United States > California > Santa Clara
Price Range: $180 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN University Inn Santa Clara 2.5*
Number of rooms: 70
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada
Hotel Style:
#1 Family Hotel in Santa Clara
#1 Romantic Hotel in Santa Clara
#3 Best Value Hotel in Santa Clara
#10 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN University Inn Santa Clara staff and other travellers.
5 questions
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Las Vegas, Nevada
Maryland
1 month ago
Whiteland, Indiana, United States

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Questions? Get answers from BEST WESTERN University Inn Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms furthest away from El Camina Real are the quietest”
 of 5 bubbles samgJ8332ST, 26 Nov 2016 | Read review
“Some second floor rooms are pretty far from nearest stairs or elevator.”
 of 5 bubbles handynana1, 10 Aug 2016 | Read review
“Outdoor salt water pool and free breakfast!”
 of 5 bubbles 171grantp, 11 Jul 2016 | Read review
“The rooms that face Lincoln and El Camino can get some traffic noise. Ask for a room away from the streets.”
 of 5 bubbles niecyl2014, 10 Jul 2016 | Read review
“go else where- you get what you pay for”
 of 5 bubbles torressalazar, 8 Jun 2016 | Read review
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