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Biltmore Hotel & Suites

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Biltmore Hotel & Suites
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486 Reviews from our TripAdvisor Community

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Showing 462: English reviews
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Fort Collins, Colorado
Reviewed 2 weeks ago

I only stay here when I have no other choice, rooms in SC/SJ area are insanely expensive... But Fremont is a good alternative if you can avoid rush hour traffic. Stains on the ceiling, bed creaks like it's sitting on an old ironing board, stains on sheets, poor wifi signal strength. There were several of us staying in different rooms...

Thank Doug E
London, United Kingdom
Reviewed 2 weeks ago

Its a very pleasant above average Silicon Valley hotel. Staff were very friendly and helpful. It has a great location,right next to the 101 and Montague Expressway. The breakfast was really good, but we had a large company event there for a week, so I'm not sure if its the same breakfast you get as a standard traveller. It was...

Thank MIADangerous
Chicago, Illinois
Reviewed 3 weeks ago

I stay here regularly for work. The tower suites are much nicer rooms compared to the garden views. The grounds are well kept, and the restaurant has a good breakfast, although not included in your stay. Good location close to the 101.

Thank nmk85roll
Tampa, Florida, United States
Reviewed 3 weeks ago via mobile

This is a 2 story motel with attached restaurant. There's a decent fitness center and a small outside pool. No elevator so if you have heavy bags be ready to schlepp it up some stairs. Wifi included and fast enough for skype video. Decent breakfast included.

Thank David M
Walnut, California
Reviewed 4 weeks ago via mobile

When we booked this hotel we did not know that there is a garden and a tower part. The website did not specify any of that. When we got to the hotel, we were told that for our regular hotel room there is no elevator and we would have to lift our bags to the second floor. The guy checking...

Thank nelsnelsm
Stephanie E, Guest Relations Manager at Biltmore Hotel & Suites, responded to this review

Thank you for choosing us during your recent trip to Santa Clara. Your willingness to share feedback about your stay is much appreciated. We are sorry to hear that there were aspects of your stay that were less than satisfactory. Your feedback will be communicated with the appropriate department manager to ensure we exceed guest expectations.

Waterford, New York
Reviewed 20 February 2017

Enjoyed the hotel - great room, good food, nice bar, friendly people. The room was very nice with a very comfortable bed and amenities. The food at the bar was good and moderately priced and the hotel staff were very friendly. Highly recommended.

Thank Michael M
Stephanie E, Guest Relations Manager at Biltmore Hotel & Suites, responded to this review

We are truly humbled by your comments and we sincerely appreciate your valuable time in sharing your experience during your recent visit to Santa Clara. We look forward to another opportunity to welcome you back to the hotel.

Reviewed 19 February 2017

Want to thank Letty for making outstay at the biltmore special... we had the most amazing time. Can't wait to comeback back. The staff was great. The room was excellent... the location was right around the corner from most of our destinations... we slept so good.. we had a room on the 7th floor... I definitely would recommend biltmore inn...

Thank Jennifer S
Stephanie E, Guest Relations Manager at Biltmore Hotel & Suites, responded to this review

Hi Jennifer, Thank you for taking the time to share your hotel experience during your recent visit to Santa Clara. I am happy to read that you had an amazing weekend and that our hotel staff was a big part of it. We certainly hope to see you again soon!

Reviewed 14 February 2017

I was here for a business trip from work. Everything moves smoothly. Nice rooms. Two TV's per room! What I didn't like however were: 1. No water. I don't understand why can't water be free! Why have $2 small bottles of water in the rooms? Is the tap water ok to drink? This seems to be a problem in the...

Thank Siddharth R
Placerville, California
Reviewed 8 February 2017 via mobile

Decent room and price was fairly reasonable for this stay. Be prepared to walk a long way depending on where your room is. Shower fixtures were a bit cheap feeling, something one would expect from a motel 6.

Thank someyawhoo
Hopkinton, Massachusetts
Reviewed 6 February 2017

ok hotel...more like a motel. Rooms are not updated, bathrooms are old. Also, the bed very uncomfortable ith large pillows...gave me a pain in the neck...Breakfast and service are OK with plenty of decent things for breakfast.

Thank Gotago00

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, family friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center. ... more   less 

Additional Information about Biltmore Hotel & Suites

Address: 2151 Laurelwood Rd, Santa Clara, CA 95054-2754
Region: United States > California > Santa Clara
Price Range: $161 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Biltmore Hotel & Suites 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central
Hotel Style:
#4 Romantic Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Biltmore Hotel & Suites staff and other travellers.
7 questions
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8 months ago
Los Angeles, California
10 months ago

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Questions? Get answers from Biltmore Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get the tower rooms as the garden rooms have doors that open to the outside, like at an 1970's style motel.”
 of 5 bubbles gooddoug1968, 8 Mar 2017 | Read review
“I was on the 5th floor which was quiet”
 of 5 bubbles MIADangerous, 8 Mar 2017 | Read review
“Never stay here, ever”
 of 5 bubbles 652suzannev, 4 Jan 2017 | Read review
“tower suites are great!”
 of 5 bubbles lisapE3950IW, 16 Nov 2016 | Read review
“Upper floors away from elevator”
 of 5 bubbles 93tiffanya, 14 Nov 2016 | Read review
5 of 5