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Biltmore Hotel & Suites

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Biltmore Hotel & Suites
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480 Reviews from our TripAdvisor Community

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Showing 457: English reviews
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Waterford, New York
Reviewed 4 days ago NEW

Enjoyed the hotel - great room, good food, nice bar, friendly people. The room was very nice with a very comfortable bed and amenities. The food at the bar was good and moderately priced and the hotel staff were very friendly. Highly recommended.

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Helpful?
Thank Michael M
Reviewed 5 days ago NEW

Want to thank Letty for making outstay at the biltmore special... we had the most amazing time. Can't wait to comeback back. The staff was great. The room was excellent... the location was right around the corner from most of our destinations... we slept so good.. we had a room on the 7th floor... I definitely would recommend biltmore inn...

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Thank Jennifer S
NCR
Reviewed 1 week ago

I was here for a business trip from work. Everything moves smoothly. Nice rooms. Two TV's per room! What I didn't like however were: 1. No water. I don't understand why can't water be free! Why have $2 small bottles of water in the rooms? Is the tap water ok to drink? This seems to be a problem in the...

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Thank Siddharth R
Placerville, California
Reviewed 2 weeks ago via mobile

Decent room and price was fairly reasonable for this stay. Be prepared to walk a long way depending on where your room is. Shower fixtures were a bit cheap feeling, something one would expect from a motel 6.

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Thank someyawhoo
Hopkinton, Massachusetts
Reviewed 2 weeks ago

ok hotel...more like a motel. Rooms are not updated, bathrooms are old. Also, the bed very uncomfortable ith large pillows...gave me a pain in the neck...Breakfast and service are OK with plenty of decent things for breakfast.

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Thank Gotago00
Keller, Texas
Reviewed 18 January 2017 via mobile

My wife and I stayed here for the Foster Farm Bowl Game (Go IU) and if we ever returned to that area we would go back here again just because of the way Manager Donald Jeet treated us. Although the shuttle is not always available, Donald went out of his way and paid for our short taxi ride to the...

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Thank Crashman1000
Reviewed 5 January 2017

Worse hotel ever, both restaurants were closed for weekend, one was only opened for breakfast, no room service, I was never told this when I checked in. When I called front desk to inquire, I was told there was a subway or Starbucks about a five minute walk away if I needed food. My room was not a garden view,...

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Thank Suzanne V
Salt Lake City, Utah
Reviewed 4 January 2017

Overnight stay for a football game. No outside restaurants or shopping in walking distance, as this hotel primarily serves the airport. Garden room was clean, comfortable and quiet. Staff was very helpful and accommodating. Restaurant breakfast buffet was varied and ample: the food was okay, nothing special. The restaurant staff was excellent and helpful. Airport shuttle was down when we...

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Thank Traveltruth041
Sparks, Nevada
Reviewed 31 December 2016

The entire staff was very friendly and helpful. Specifically, Tony, Garrett and John were very helpful and made our stay an excellent one. We look forward to our next visit. We were in town for the 49ers game, and it was a great location with easy access to Levi's Stadium.

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Helpful?
Thank connorsfamilyreno
Stephanie E, Guest Relations Manager at Biltmore Hotel & Suites, responded to this review

Dear connorsfamilyreno, Greetings and Happy New Year! I'm glad you had a chance to make it out to Levi's Stadium for the 49ers vs. Seahawks game. Unfortunately, the 49ers season ended with another lost but we are hopeful with future seasons to come now that Trent Baalke is no longer the General Manager. Thank you for leaving us a wonderful...

San Jose, California
Reviewed 22 December 2016

We had a company holiday party for 100 people and it was great! Jane was our advisor and she was able to walk me through all the different options. We had a blast! The food was good, and the place was just so nice and fancy our employees thought it was something special. Alex was the manager for the night...

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Helpful?
Thank cuong1981
Stephanie E, Guest Relations Manager at Biltmore Hotel & Suites, responded to this review

Dear cuong1981, Thank you for giving us the opportunity to host your holiday party. I am glad everything went well and that everyone had a blast. We look forward to working with you again for future events! Happy New Year from our family to yours. Cheers!! Regards, Stephanie E. Guest Relations

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Biltmore Hotel & Suites in Santa Clara, California is your ideal 3 Star Bay Area hotel, offering meeting facilities, pet friendly rooms, family friendly rooms and packages, and a San Jose Airport shuttle all near California's Great America and the Santa Clara Convention Center. ... more   less 

Additional Information about Biltmore Hotel & Suites

Address: 2151 Laurelwood Rd., Santa Clara, CA 95054
Region: United States > California > Santa Clara
Price Range: $199 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Biltmore Hotel & Suites 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Biltmore Hotel And Suites, Silicon Valley Central
Biltmore Hotel Santa Clara
Biltmore Hotel Silicon Valley Central
Hotel Style:
#4 Romantic Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Biltmore Hotel & Suites staff and other travellers.
7 questions
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Washington
6 months ago
Los Angeles, California
9 months ago

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Questions? Get answers from Biltmore Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never stay here, ever”
 of 5 bubbles 652suzannev, 4 Jan 2017 | Read review
“tower suites are great!”
 of 5 bubbles lisapE3950IW, 16 Nov 2016 | Read review
“Upper floors away from elevator”
 of 5 bubbles 93tiffanya, 14 Nov 2016 | Read review
“Ask for a room in the towers not at the front of the building”
 of 5 bubbles GrassValley_Brit, 3 Nov 2016 | Read review
“Near the SJC airport”
 of 5 bubbles vlaratorres, 11 Oct 2016 | Read review
5 of 5