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Embassy Suites by Hilton Hotel Santa Clara

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Embassy Suites by Hilton Hotel Santa Clara
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797 Reviews from our TripAdvisor Community

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Showing 776: English reviews
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Denver, Colorado
Reviewed 4 days ago NEW

This Embassy Suites is in an exceptionally convenient location. There is a parking fee which is atypical. The rooms are well designed with attractive décor. The room was quiet; bedding was comfortable. Our room was dirty - stained drapes, chocolate on the walls, TV, and presumably the shower curtain. One of the TV's and its remote did not work. The...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank T L
Arroyo Grande, California
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017

Great complimentary breakfast and very helpful staff. We always stay here instead of the Hyatt next to the convention center. Pullout sofa is great for kids. The hotel is a bit dated but the beds are comfortable, shower heads are nice, and a new whole foods just opened up across the street (mini fridges in room). By far the best...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Simon L
About Hotel's Favourite Review
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

It is great to hear that you and your family enjoyed your recent stay with us, we are a grat hotel for families and we work very hard to exceed our guests expecations with our breakfast.

Reviewed 4 days ago NEWvia mobile

Definitely not what you would expect from a HILTON business hotel! I was on a business trip recently and paid nearly $300 per night. Was having breakfast at the hotel's restaurant one morning with my backpack at the side of my chair. Next thing I knew it was gone!! I lost my laptop, passport, iphone 7 and money...Made a police...

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Thank Melvin T
Sacramento, United States
Reviewed 5 days ago NEW

I wasn't greeted as a member - wasn't even acknowledged. The room was dirty, dingy. There were no amenities and I had to go down to the lobby myself to get them. The room had a heater than rattled and operated at about 70 db (a whisper is 20). There was no hot water. Ever. And no one at the...

Review collected in partnership with Embassy Suites Hotels
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Thank J4569CFroberte
salinas, ca
Reviewed 6 days ago NEW

The hotel is very well kept up, as the staff is virtually everywhere you turn, and they are very much targeting families who are visiting Great America, There is a sign at check in that states clearly that "partying" in the rooms is not tolerated, so I am sure there was a checkered past, however I was actually glad to...

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Thank hoshsaidso
Santa Clara, United States
Reviewed 6 days ago NEW

They do whatever they can to meet their guests needs. Or to try to resolve a problem. The majority of the staff seem to be very considerate of their guests & their stay. House cleaning needs to step up, but overall a nice place to stay.

Review collected in partnership with Embassy Suites Hotels
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Thank Paula S
Las Vegas, Nevada
Reviewed 1 week ago NEW

Nicely furnished 2room suite conveniently located off the 101in Santa Clara. Accommodating front desk staff as well as excellent included breakfast. Also has evening Happy Hour which our schedule precluded us from attending. We found nothing to complain about and much to like. One caveat: watch the published rates. They change often. I was able to reboot twice at significantly...

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Thank Robert C
Kamloops, Canada
Reviewed 1 week ago via mobile

Crazy amazing breakfast food!! Real chef making ready to order anything you desire. Good evening social - bartender was emotional & moody but all in all it was a good experience. Rooms are clean/spacious with nice bathrooms & great showers.

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Thank Rita C
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for taking the time to share your feedback with us regarding your recent stay. We truly appreciate the opportunity to view our property through the eyes of our valued guests.

Penn Valley, California
Reviewed 1 week ago via mobile

We stayed there to visit our daughter who attends SJSU. This hotel is near Levi Stadium and Great America. About 15 easy minutes to SJSU. We were able to take advantage of the indoor pool, hot tub, complimentary 2 hour happy hour and made to order breakfast. I highly recommend this hotel if you are visiting San Jose area. Staff...

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Helpful?
Thank jodydf
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you so much for writing such a wonderful review of our property, we hope to see you out here again soon.

Reviewed 1 week ago via mobile

My husband read reviews about a lot of hotels before booking this one and we were very disappointed. After checking in we discovered that the shower curtain was stained, the curtains were stained with a large stain, the tv in the bedroom didn't work (once they fixed that we discovered that the remote didn't work) and the furniture was really...

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Thank TravelerSHL
Mike R, Assistant General Manager at Embassy Suites by Hilton Hotel Santa Clara, responded to this review

Thank you for providing us with your valuable feedback. It is the most important tool for us to continue to grow as a hotel. We will be using you comments to work with our team and improve the quality of our service.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054-2805
Region: United States > California > Santa Clara
Price Range: $175 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Santa Clara 3.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites
Hotel Style:
#3 Romantic Hotel in Santa Clara
#8 Family Hotel in Santa Clara
#9 Business Hotel in Santa Clara
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Santa Clara staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Santa Clara staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else”
 of 5 bubbles stop_canttouchthis, 22 Feb 2017 | Read review
“Join hilton honors and you will be able to choose your room prior to arrival.”
 of 5 bubbles funmamabear, 21 Feb 2017 | Read review
“No Airport Shuttle”
 of 5 bubbles vikesmike, 17 Jan 2017 | Read review
“Stay on upper floors on the even side of the hallways. Check floor maps to be away from the ice machines too.”
 of 5 bubbles SunsetFaith, 28 Dec 2016 | Read review
“Don't take room 301”
 of 5 bubbles EdGracia, 22 Nov 2016 | Read review
5 of 5