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Holiday Inn Express Hotel & Suites

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Traveller (56)
Room & Suite (46)
Pool & Beach (5)
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Overview
  • Excellent57%
  • Very good34%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“front desk”(100 reviews)
“el camino”(42 reviews)
“san tomas”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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1 - 5 of 776 reviews
Reviewed 2 weeks ago via mobile

You will only be able to relate to this review if you are parent of competitive swimmers. We drove up from So Cal on Wednesday for a four day swim meet. Today is day one of the competition and we left the hotel at 6:45am...More

Thank Enya B
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 2 weeks ago

Dear Enya B, Thank you for leaving this review. We are dismayed to hear that your most recent stay did not meet your expectations. The happiness of our guest is of the utmost importance to us, and it seems we have let you down. For...More

Hotel's Favourite
Reviewed 28 June 2017

Stayed at Holiday Inn for a week during the business trip. The hotel staff is great and will go the extra mile to help you be comfortable. It was a great stay and this will be my best choice upon next visit.

Thank EndTravel
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 29 June 2017

Dear EndTravel, Thank you for taking the time to review! Our staff is grateful for your compliments. We're glad we could make your stay outstanding. We look forward to welcoming you back! Best Regards, Lynn Campbell | Manager on Duty

Reviewed 4 weeks ago

I chose this hotel based on the many 4-5 star reviews on tripadvisor and it's 4.5 star avg rating. I thought it was a good hotel with good customer service but I wasn't entirely thrilled with it either. I think it came down to the...More

Thank jrabah
Response from Michelle N, Front Office Manager at Holiday Inn Express Hotel & SuitesResponded 3 weeks ago

Dear jrabah, Thank you for sharing your recent experience with us and for choosing our hotel to stay during your visit to the area. While I am glad that you think we're a good hotel, I am very sorry to hear that your stay did...More

Reviewed 12 February 2018

My sister and I spent 2 days here last week. We had a wonderful stay. The mattress was very comfortable. Everyone was very friendly and helpful. The room was spotless and smelled very clean. Breakfast was also good. I wouldn't hesitate to stay at this...More

Thank darlenetownsend
Response from Michelle N, Manager at Holiday Inn Express Hotel & SuitesResponded 13 February 2018

Hello, We are so proud that we have made a guest happy. We are so grateful to have you with us as well as knowing that you were able to relaxed & enjoyed your stay with us. We totally appreciate your feedback and we are...More

Reviewed 7 December 2017 via mobile

It is OK for an occasional stay before a meeting and it is nice that it is located on To Camino Real, but frankly there are better options in the same price range in that area. Free parking and free breakfast is a plus.More

Thank gruimed
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & SuitesResponded 21 December 2017

Hello gruimed, Thank you so much for staying with us and for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you had a...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$131 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$345 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (46)
Pool & Beach (5)
Dining (3)
Questions & Answers
Ask a question
Diane H
25 September 2017|
Answer
Response from Michelle N | Property representative |
Hi, it's 5 miles away.
0
Votes
Roger E
19 April 2015|
AnswerShow all 3 answers
Response from Michelle N | Property representative |
Greetings! We are 4.5 miles away from the Santa Clara Convention Center, so it's about 10 minutes driving. Should you have further questions, feel free to contact us! Linda Luu | Manager on Duty Holiday Inn Express... More
0
Votes
Room Tips
"We were on the 3rd floor."
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"rooms facing the parking lot"
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"Choose other hotel"
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"third floor corner"
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