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Chose this for price and location. Did not have very high expectations and therefore was not massively disappointed. The room had not been made up when we checked on but they quickly reminded that. The sign out from says newly renovated but I think that's...More
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 14 August 2017
Thank you for taking the time to share your experience with us. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that your room was not quite ready...More
Original plan was to stay in Cupertino Inn for 3 days business trip but no room available due to some reasons in the last minute. I had spent a lot of effort and time to book Hotel E Real by the help from Hotels.com. It's...More
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 27 July 2017
We are always happy to welcome guests at any time of the day or night. We are glad we were able to accommodate your last minute booking. It is a pleasure to hear that you enjoyed the friendly service you received, along with your clean...More
Clean. Quiet. Taken Cafe Of. Professional Staff. Attentive Management. Pleasantly Surprised.
Comfortable Beds. Close to Restaurants.
Safe Feel. No Worries of any kind. We've stayed here 6 times in a year for businessMore
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 21 July 2017
We always love to see familiar faces, so thank you for choosing the Hotel E Real again and again. Our goal is to provide comfortable and affordable accommodations for business travelers as well as vacationers to the Santa Clara area and based on your comments,...More
Big Gap on the bottom of the front door. We could see outside . Found old socks and a hair tie that another guest had left on the floor in the hotel room. The floor looks like it was never vacuumed. Other than that everything...More
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Response from FrontDesk_GM, General Manager at Hotel E RealResponded 20 July 2017
Thank you for choosing to stay with us. Your constructive feedback is appreciated. Please allow us to apologize for the dirty floor in your room. This is not typical, and a call to the front desk could have sent the housekeeping team to your room...More
My first impression was that it was really simple. nice pool with a new grill, only thing missing is sunbeds. It was good service and cleaning (except the floor) and good price. But pretty bad location.More
Response from FrontDesk_GM, General Manager at Hotel E RealResponded 12 July 2017
Thank you for your feedback regarding your recent stay at Hotel E Real. We appreciate knowing that you enjoyed much of your time with us and benefitted from our amenities, including the pool area with grill, and that you received friendly, helpful service....More
US$97 - US$178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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