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Embassy Suites by Hilton Valencia

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852 Reviews from our TripAdvisor Community

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Showing 839: English reviews
Cupertino, United States
Reviewed 13 June 2016

Great location for Six Flags in Valencia. Easy acces to I5. Nice and clean. Breakfast and wifi included - makes it convenient. Also, has pool, fitness room etc. which we did not have time to use. Always like Embassy Suites.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Pravil G
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you for your review! I am very glad that you enjoyed your stay! I am very glad that you were able to take advantage of our complimentary made to order breakfast! That is one of our signature amenities along with our evening reception. Thank you again for your five star review! I look forward to having you here again...

Lancaster, California
Reviewed 13 June 2016

We had to cancel last minute due to a medical emergency and they will not refund even though my wife was in the emergency room at the hospital. This was an unexpected medical emergency that cost us more money and the burden of having to pay for a room that we were not able to use was just an added...

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Helpful?
Thank jleaton
Menifee, California
Reviewed 12 June 2016

The hotel was good but not great. The pool wasn't anything special. The evening reception had very few snack choices. The rooms were a bit small. The sofa bed was terrible. There were no queen beds available. The breakfast ended too early so we were unable to take advantage. The staff was excellent and laundry amenities were great. The two...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank aliciagT4857EX
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your review. I'm sorry that we didn't fully meet your expectations but I am glad that overall you enjoyed your stay with us. Thank you for your suggestion about Evening Reception. We could diversify our snack selection a little bit more. I'm very happy that overall you liked our property. I hope that you will...

Folsom, California
Reviewed 10 June 2016

I'm not happy with my most recent stay at and Embassy Suites. Usually very clean and pleasant, but this hotel had a strong sewer smell when the air conditioner was turned on. Floor was very dirty. Server at the breakfast line was rude and inattentive. $10 to park in Valencia---RIDICULOUS!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mikeyk916
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

First of all, thank you for taking the time to write a review of our property. I always welcome guests comments, whether they are negative or positive. Second, I am very sorry that you encountered something that unpleasant during your stay. We definitely do not want our guest room smelling like that. If you visit the front desk when you...

Mesa, Arizona
Reviewed 10 June 2016

Doors and walls were very dirty, room had a stale old smell and things weren't clean. My family, and I enjoyed the complimentary breakfast. There was a good selection of food items. I didn't like how dirty the rooms and hallways were.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Leah K
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

I am so sorry that we did not meet your expectations with the cleanliness of our property. I have printed out your review and will present it to my housekeeping staff as this is unacceptable. Thank you for bringing this to my attention. We strive to exceed all guests expectations in every aspect and I am truly sorry that we...

Los Angeles, California
Reviewed 6 June 2016

I had a 5 month stay at this Hotel and the staff made it feel more like home, they really go out of their way to meet your needs. Beds are very confy and I requested top floor back of the hotel. It is close to Magic Mountain and kids can get noisy.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank susanag378
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your review! We really enjoyed having you stay with us during that time! We loved getting to know you and loved helping you feel more at home. We strive to make sure that all of our guests feel the same. Thank you for choosing Embassy Suites to be your temporary home and we hope that...

East WA
Reviewed 5 June 2016

I have probably stayed about 5-7 times. The rooms are more spacious than most hotels in its league, e.g. Embassy Suites, Bellevue. More upscale than Marriott Residence Inns of Bellevue, Bothell WA for example. Hotel seems new; everything clean, new, and working well. Adequate parking. The staff take a helpful attitude. management is flexible; for example, I had to shorten...

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Helpful?
Thank EaglesHonour
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your five star review!! I am very happy that you loved your stay here with us. We try our very best to accommodate every guests need and I am glad that we were able to help you with your change of plans! We hope that you book with us again the next time you are...

Valencia, California
Reviewed 3 June 2016

Upon entering our room, our shoes stuck to the sticky floor. The beds are average quality, but small. We were disappointed by how old the rooms were for the price. Waited 45+ minutes for the Hot Btrakfast we paid extra for. We were still not at the point to order, had spent our allotment of time for breakfast and left...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank cindya219
Lake Stevens, United States
Reviewed 31 May 2016

Great location for me on this trip, right next to our supplier which made it very easy to get to early in the morning. Great staff, very helpful. Restaurants are close by, and a great variety of them.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Charles M
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Thank you so much for your review! I am so glad that we were able to accommodate you on your business trip. I appreciate you highlighting our great staff! They really work hard to make sure everyone's stay is satisfactory! Thank you again for taking the time to write a review! We look forward to having you stay with us...

St. George, Utah
Reviewed 29 May 2016 via mobile

Great hotel close to Six Flags! Pretty clean, nothing major to complain about. Bathroom very clean but could use a little shelving for the towels and hair dryer to give room to sink space. Shower is very large with great water pressure. Furniture in pretty good shape. Sheets clean and lots of room. Complimentary breakfast consisted but not limited to:...

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Helpful?
Thank CSDredge
Valenciagm, General Manager at Embassy Suites by Hilton Valencia, responded to this review

Wow! You are an Embassy Suites Connoisseur!! Thank you so much for your review! It is awesome to see how much you enjoyed our property! The Uber tip is a great one! I always tell our guests to uber instead of paying for parking at the park. That is a great idea! Thank you again for your awesome review! We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Check in to the Embassy Suites Valencia hotel and you will be in an ideal position to make the most of your time in California's Santa Clarita Valley. Just off Freeway 5, minutes from Six Flags Magic Mountain theme park, and less than 45 minutes from downtown Los Angeles, this all-suite hotel in Valencia, CA offers contemporary comfort and excellent service. ... more   less 

Additional Information about Embassy Suites by Hilton Valencia

Address: 28508 Westinghouse Place, Santa Clarita, CA 91355
Region: United States > California > Santa Clarita
Price Range: $218 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Valencia 3.5*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Travelocity and Orbitz so you can book your Embassy Suites by Hilton Valencia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Valencia Hotel Valencia
Valencia Embassy Suites
Hotel Style:
#2 Business Hotel in Santa Clarita
#4 Family Hotel in Santa Clarita
#7 Romantic Hotel in Santa Clarita
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Valencia staff and other travellers.
6 questions
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Bend, Oregon
20 days ago
2 months ago

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Questions? Get answers from Embassy Suites by Hilton Valencia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what other rooms have to offer. Our suite overlooked Magic Mountain. But! The rain didn't help the view 😕”
 of 5 bubbles beyardoe, 19 Feb 2017 | Read review
“114 is handicapped room. The walls a little thin so we could hear neighbors but it wasn't terrible”
 of 5 bubbles pkimjef, 8 Jan 2017 | Read review
“all rooms have loud HVAC so be aware of that.”
 of 5 bubbles dianey146, 29 Dec 2016 | Read review
“Close to Magic Mountain.”
 of 5 bubbles timsK9162LG, 13 Oct 2016 | Read review
“If you have kids, it's easier to get a room on the first floor.”
 of 5 bubbles missjazeeboo, 1 Sep 2016 | Read review
5 of 5