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Dream Inn

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1,236 Reviews from our TripAdvisor Community

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Showing 1,192: English reviews
Sunnyvale, California
Reviewed 28 December 2016 via mobile

They are charging dot.com era prices when the economy has adjusted since the bust. It's dated and slow, and the inn and the restaurant are overpriced when there are more family-friendly and affordable places nearby. They may have once had the monopoly on the location, but are dreaming if they want to charge premium prices and not keep up with...

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Helpful?
2Thank sunnym0m0f3
Management response:

Dear Sunnym0m0f3 We value all our guest reviews, and thank you for posting. As you mentioned we are becoming a bit outdated and it's time to catch up with the times, and the price of staying on the beach. That being said, you probably noticed we are in the middle of a complete renovation. We have many long time guests...

Yuma, Arizona
Reviewed 26 December 2016

My husband and I stayed at this property during our yearly Christmas trip to the coast. We have stayed here before and decided to return this year. Omar a the front desk made us feel welcome and was apologetic for a delay in getting our room keys due to s technology glitch. Our room was clean and modern and offered...

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Helpful?
Thank Carol T
Management response:

Dear Carol, Thank you so much for your review. Yes, we all love Omar, as he has been with us for many years. Your review is prefect for guests exploring Dream Inn on TripAdvisor. We are currently in the middle of renovations, and should be completed by the end of March. There is minimum impact during the renovation, as we...

Reviewed 14 December 2016 via mobile

Our family of 8 stayed here for four nights. Beautiful hotel! The rooms were clean and comfortable, the staff were all very friendly and helpful, and the location was within walking distance to everything we wanted to do (Boardwalk, beach, pier, restaurants). The Inn offers hotel guests free use of their cruiser bicycles which we gladly took advantage of, and...

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Thank WaterGirl777
Reviewed 6 December 2016

For a family with youngsters, this place is the best. You are on the beach, next to the sand, in a cove close to surfers and cool rock formations, with a private swimming pool and jacuzzi for day and night use. We try to go at least once a year...

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Thank douglas w
Orange, California
Reviewed 2 December 2016 via mobile

Nice hotel right on the beach in Santa Cruz walking distance to the pier and the boardwalk which is open on weekends. Walking distance to historical Lighthouse and surf Museum. Tons of restaurants on the pier and close to downtown Santa Cruz. Pool area going under renovation at this time otherwise nice on-site restaurant bar. Only 10 rooms per floor...

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Helpful?
1Thank kcolton
Auburn, California
Reviewed 28 November 2016

We made reservations in April for Thanksgiving based on a TravelZoo deal. I was suspect, given the construction. Our originally booked room was upgraded to the "Cloud" level as our original room was being renovated. All rooms have a spectacular view, and most should be renovated if you are booking for the future. The renovated rooms are nice, relatively basic,...

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Helpful?
Thank susanmik1
Management response:

Dear Susanmik1 Thank you for your review, and celebrating your holiday with us. Yes you are correct, the renovation is underway, and we could not be more excited. Pool, lobby, and 100% of the guest rooms should be done by Spring Break 2017. Come back and take a look Thank you Dream Team

Sacramento, California
Reviewed 28 November 2016

Our first visit to the Dream was Thanksgiving weekend. My husband had reserved a room with two queen beds because our daughter was with us. We were looking forward to using the pool. When we arrived, we were told that half the hotel was undergoing refurbishment, and the pool was under construction too. The front desk offered us a room...

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Helpful?
Thank FoodieMom2015
Management response:

Dear FoodieMom2015 We are so happy to hear you enjoyed your stay over the holiday. We are trying our best to upgrade where we can to offset the 65 rooms being renovated. Glad you took the time to enjoy the balcony and beautiful views. Our renovation should be 100% complete by Easter 2017. We would love to have you come...

Virginia Beach, Virginia
Reviewed 23 November 2016 via mobile

Early morning noise due to renovation construction. Unexpected parking charge @ cost of $25.00/day. Beach vistas and wharf is the draw for this hotel. Nothing special and definitely not worth the price.

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Helpful?
1Thank beverlyc895
Management response:

Dear Beverlyc895 Thank you for your review. We sincerely apologize for the construction noise. Our team is working diligently to finish our renovation by Easter 2017. We are excited to announce we will have a brand new pool desk, lobby and fully renovated rooms. We would love to have you back in the spring of next year to show you...

Marion, Indiana
Reviewed 14 November 2016

The beach views are spectacular--the hotel is located right on Cowell Beach. The hotel itself is listed as 4-star, but I think it falls short. The bed is OK, but not high quality. The A/C is an old, rusty window unit--VERY loud, & had to run on high the whole time to keep the room at a comfortable temp (in...

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Helpful?
1Thank DanaJ0
Management response:

Dear Dana30 Thank you for your review. We encourage all our guests to tell us how we can improve, and we have listened. You may have noticed our pool deck was in the middle of construction. You stated it perfectly that we need updates, and new products. From Nov 1st - early spring 2017, the Dream Inn is being completely...

Voorschoten
Reviewed 11 November 2016 via mobile

Although Santa Cruz in itself is not a spectacular city the dream in is great. We had a room with balcony overseeing the Ocean. Very romantic. When arriving ask for the free bikes and make tour along the cost. We biked through west drive up to the scenic bridge. If you decide to stop in SC this hotel is highly...

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1Thank Maarten071

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 

Additional Information about Dream Inn

Address: 175 W. Cliff Drive, Santa Cruz, CA 95060-5438 (Formerly Coast Santa Cruz Hotel)
Region: United States > California > Santa Cruz
Price Range: $290 - $782 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dream Inn 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel
Hotel Style:
#2 Business Hotel in Santa Cruz
#3 On the Beach Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#7 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Dream Inn staff and other travellers.
13 questions
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New York City, New York
9 months ago
11 months ago
Santa Maria, California
Muskogee, Oklahoma
14 days ago

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Questions? Get answers from Dream Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Renovation in progress so expect noise and inconvenience.”
 of 5 bubbles sunnycc5, 3 Feb 2017 | Read review
“Ocean view room for sure”
 of 5 bubbles SuzyC533, 5 Jan 2017 | Read review
“All rooms have an ocean view, some may be close to the pool which can be noisy with the fun sound soft kids and adults enjoying the scene...”
 of 5 bubbles douglasw330, 6 Dec 2016 | Read review
“Stay far away from the elevators.”
 of 5 bubbles FoodieMom2015, 27 Nov 2016 | Read review
“5th floor and higher get great ocean views”
 of 5 bubbles travelfan1961, 27 Oct 2016 | Read review
5 of 5