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Holiday Inn Express Santa Cruz

533 reviews
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Traveller (94)
Room & Suite (217)
Pool & Beach (23)
Overview
  • Excellent42%
  • Very good38%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“hi express”(11 reviews)
“pancake maker”(6 reviews)
“cinnamon rolls”(14 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
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Reviews (533)Write a Review
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192
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All reviewshi expresspancake makercinnamon rollsnice hotelunderground garageshort drivefree breakfastyogurtwould stay here againking suitebeds were very comfortablebreakfast roomstayed here for one nightparking lotboardwalkfreewayhousekeeping
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1 - 5 of 508 reviews
Reviewed 1 week ago via mobile

Stayed while doing a U.S road trip and the staff upgraded us. Very kind of them and it made for a luxury stay. Free Parking and a great Breakfast. Thank you for making us feel so welcome on our Road Trip.

Thank petetravel648
Hotel's Favourite
Reviewed 3 weeks ago via mobile

This hotel is very well priced and it only an 8 minute walk to Starbucks. The scenic drive to and from San Jose for work-related activities was awesome. It took me 1 hour to get to Bay Bridge and an extra 15 to get to...More

1  Thank dmarvel89
Reviewed 2 weeks ago via mobile

Took my grandkids to Santa Cruz Beach and Boardwalk to take them ice skating we stayed here at the Holiday Inn Express and Santa Cruz which the room was very comfortable and quiet the breakfast was pretty good my only complaint was the hit in...More

Thank krysheila99
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa CruzResponded 3 days ago

Hello krysheila99, Thanks for staying with us and for leaving a review. I am happy that you found our rooms comfortable and that you enjoyed the breakfast selection. On the other hand, it is regrettable that the parking situation negatively affected your overall satisfaction. Your...More

Reviewed 4 weeks ago

Pros: right off the interstate so easy to get on and off if you have a car. Staff was friendly and accommodating when we asked for a roll away bed for our teenager. The room was very big and comfortable. Cons: I didn't feel safe...More

Thank Brooke G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa CruzResponded 2 weeks ago

Brooke G, Hello from Holiday Inn Express and Suites Santa Cruz, thanks for your recent stay. I'm sorry to hear that our breakfast items were not much to your liking. It's also sad to learn that you did not find our location and parking garage...More

Reviewed 20 December 2017

This property is a bit strange as a Holiday Express. More outdoor hallways, some room doors open toward the street but are on raised walkways. It is the nicest breakfast room in any Holiday Inn Express where everything is normally homogenized. Lots of TVs in...More

Thank Rod N
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Breakfast Available
Airport Transportation
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Outdoor pool
Details
Price range
US$110 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$110 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (94)
Room & Suite (217)
Pool & Beach (23)
Dining (21)
Amenities (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Grace G
20 September 2016|
AnswerShow all 2 answers
Response from kevin h | Reviewed this property |
I think your question is best directed at the hotel, I was only a guest there.
0
Votes
Nancy G
8 July 2016|
AnswerShow all 2 answers
Response from beefdoctor | Reviewed this property |
NO!! And that is one of the best parts about that property! Leave the mutt at home.
0
Votes
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12
Room Tips
"Ask for a room that does not face the street."
Read review
"Farther from the street is good, quieter rooms."
Read review
"join IHG and become a member"
Read review
"Easy to get to from boardwalk. And amazing if you got a bad back."
Read review
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