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All reviewshi expresspancake makercinnamon rollsnice hotelunderground garageshort drivefree breakfastyogurtwould stay here againking suitebeds were very comfortablebreakfast roomstayed here for one nightparking lotboardwalkfreewayhousekeeping
Stayed while doing a U.S road trip and the staff upgraded us. Very kind of them and it made for a luxury stay. Free Parking and a great Breakfast. Thank you for making us feel so welcome on our Road Trip.
This hotel is very well priced and it only an 8 minute walk to Starbucks. The scenic drive to and from San Jose for work-related activities was awesome. It took me 1 hour to get to Bay Bridge and an extra 15 to get to...More
Took my grandkids to Santa Cruz Beach and Boardwalk to take them ice skating we stayed here at the Holiday Inn Express and Santa Cruz which the room was very comfortable and quiet the breakfast was pretty good my only complaint was the hit in...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa CruzResponded 3 days ago
Thanks for staying with us and for leaving a review. I am happy that you found our rooms comfortable and that you enjoyed the breakfast selection. On the other hand, it is regrettable that the parking situation negatively affected your overall satisfaction. Your...More
Pros: right off the interstate so easy to get on and off if you have a car. Staff was friendly and accommodating when we asked for a roll away bed for our teenager. The room was very big and comfortable.
Cons: I didn't feel safe...More
Thank Brooke G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Santa CruzResponded 2 weeks ago
Hello from Holiday Inn Express and Suites Santa Cruz, thanks for your recent stay. I'm sorry to hear that our breakfast items were not much to your liking. It's also sad to learn that you did not find our location and parking garage...More
This property is a bit strange as a Holiday Express. More outdoor hallways, some room doors open toward the street but are on raised walkways. It is the nicest breakfast room in any Holiday Inn Express where everything is normally homogenized. Lots of TVs in...More