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Holiday Inn Express Santa Cruz

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Holiday Inn Express Santa Cruz
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500 Reviews from our TripAdvisor Community

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Showing 477: English reviews
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Odense, Fyn, Denmark
Reviewed yesterday NEW

Very reasonable hotel. Big ups for Richard in the lobby who is friendly and very service minded. Nice and clean. Good beds and facilities en general. Of cause, it is not a 5 stared super hotel, but with price taken into consideration, it is very fine.

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Helpful?
Thank Philip Ø
Buffalo NY
Reviewed 5 days ago NEW

Holiday Inn Express could be a very good place. Rooms nice. Commendable breakfast. However the small things pull them down. It took travels to three floors to find a working ice machine. Not a single bottle of water in the place. All the machines purported to have them until you put your money in. Staff were seriously robotic. Other than...

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Thank Hewitty15
san antonio
Reviewed 1 week ago via mobile

Wasn't sure what to expect since I typically do stay at IHG properties. Hotel is clean, rooms updated, and for a free breakfast it exceeded expectations. Room had mini fridge and a keurig machine with multiple selection for a hot beverage. For the money I would say you would be hard pressed to find a better value in Santa Cruz.

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Helpful?
Thank nuggetshow
Management response:

Dear nuggetshow, Thank you for taking time to provide a review of our property. We are pleased to hear that you have had a positive experience. Our entire hotel staff trains and strives to provide the best stay possible for our guests. Your input is crucial for us to provide service even beyond the IHG brand standard of excellence. We...

San Francisco, California
Reviewed 2 weeks ago via mobile

Reliable holiday inn express off the highway stop. Very updated, modern and clean. Pillows and bed very comfortable. Quiet. Good temperature control. The only negative is they make you pay for parking....there seems to be no reason why. It's not near anything touristy or downtown. They have attached garages...why charge the guests?

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Helpful?
Thank alyssaria
Management response:

Dear alyssaria, We are so happy you enjoyed your recent stay with us, and I am so sorry to hear about your negative experience with our paid parking. Unfortunately that is out our control with paid parking, however it helps keep our property for you and all our guests safe. Safety is our number one concern here at the Holiday...

Cape Cod, Massachusetts
Reviewed 19 February 2017 via mobile

On the road for seven weeks throughout California. This property is in a good location right off the highway. Maria was very pleasant at check in. As a Platium member I was upgraded to a King suite (Room 225). Larger but a strange layout, side sitting room with no TV. Block out shades only, no sheers. Loud noises from water...

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Thank Nancy011351
Chattanooga, Tennessee
Reviewed 6 February 2017 via mobile

We stayed here for several days while attending a photo workshop. Great room, great staff and good location (kind of weird though) but we were able to get wherever we were headed with little trouble. I'd definitely stay there again and free breakfast was the best we've had in a while - good selection.

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Thank botunkus
San Diego, California
Reviewed 24 January 2017

Hotel is off the freeway and about 2 miles from UC Santa Cruz and 2 miles from wharf, beach. Would drive to the downtown as well as all other above locations. Hotel has parking that is $7/night - the underground garage has a steep entrance- so be careful, and it floods during a rain (just puddles). Breakfast good (LOVE cinnamon...

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Thank Kristi O
New York City, New York
Reviewed 12 January 2017 via mobile

This is exactly what I expect in a Holiday Inn Express. The bed is extremely comfortable, the room is clean, the air conditioning gets super cold and breakfast has those delicious cinnamon rolls that I really shouldn't eat but can't stay away from. The location is right off the 1 and 17, so it's easy to access. The isn't much...

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Thank LivesInHotels365
Landskrona, Sweden
Reviewed 2 January 2017

We booked one day ahead (on our way to San Fransisco) and the price, location and rooms were all perfect for us. The standard was more than expected (had many nights on the road so this was a treat)! Breakfast was also good. Hot pancakes, bacon, eggs etc! Well worth it!

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Thank Sofia H
Adelaide, Australia
Reviewed 14 December 2016 via mobile

Our stay was pleasant enough thanks to the super friendly staff, however the hotel itself is old and tired. The rooms are dated and although once nice they have that typical 'used' feel about them. The bathroom was good, with a proper standing shower, but poor workmanship fixups to cover cracks and splits in the tiles etc. The breakfast provided...

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Helpful?
Thank Snippety
IHGService, Guest Relations Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Snippety, Thank you for staying at the hotel and submitting your review. I appreciate your positive feedback about the wonderful staff and plentiful offering of food items at breakfast. Our hotel is committed to providing our guests with the highest quality services and facilities. Your candid comments about the room quality and bathroom fixtures have been taken into account....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 

Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean St, Santa Cruz, CA 95060-2825
Region: United States > California > Santa Cruz
Price Range: $181 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Cruz staff and other travellers.
4 questions
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Davis, California
8 months ago
Redlands, California
over a year ago
Fremont, California

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Questions? Get answers from Holiday Inn Express Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find the lowest price”
 of 5 bubbles Hewitty15, 21 Mar 2017 | Read review
“336 was a Large Room & Great View”
  • Looking West from my room!
  • daddy saying good night to his daughters
  • Looking South from my room.
  • Added some Christmas
  • The Kitchenette
  • My daughters Olena & Bree
  • The View from Just Opening the Door!!!
  • The Hallways
 of 5 bubbles TroyH65, 9 Dec 2016 | Read review
“had a room on the 3rd floor, very quite.”
 of 5 bubbles conniej423, 15 Nov 2016 | Read review
“Find a different hotel, better options in the area”
 of 5 bubbles prosailortim, 16 Aug 2016 | Read review
“Rooms on the inside courtyard are quieter. They are away from the traffic. The swimming pool is also there. Quiet when we needed it to be.”
 of 5 bubbles linda_ski, 5 Aug 2016 | Read review
5 of 5