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Holiday Inn Express Santa Cruz

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Holiday Inn Express Santa Cruz
Holiday Inn Express Santa Cruz
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496 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Santa Cruz
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Showing 473: English reviews
Colfax, CA.
Reviewed 26 January 2014

My wife & I checked in and had a little problem with the room, we went back down and talked to Katrina and Halina, their attitude showed me the type of place we had chosen. I always say that character of an organization starts from the top and permeates down, if I'm right, then this tells me that the owner/management...

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Helpful?
Thank InnstoneDotCom
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

InnStoneDotCom, I am truly pleased to see your had such an inspirational experience with us. I will certainly pass on the kind words because I know our team works very hard for our guests. We believe that people drive our hotel and it's success and we only include folks who are hard wired for guest service and relations to be...

Novato, California
Reviewed 21 January 2014

I just spent a night here with my family and was impressed by the condition of the hotel. It seems like it's brand new. The Good: - Hotel is immaculate, from the lobby to the rooms. The interior feels like a high end hotel. - Service is amazing. The front desk staff is super friendly and super helpful. - Bed...

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Helpful?
Thank Devo1975
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Devo1975, I am so happy to see that you had an amazing stay with us. I really appreciate the time our guests take to share not only the amazing features we have like our hot daily breakfast, and like new and upscale appearance, but the things that can be improved upon to reach new heights in guest experiences. For that...

Minneapolis, Minnesota
Reviewed 15 January 2014

stayed here just one night. Staff were awesome, very friendly and accommodating. We stayed on second floor, street side. Traffic noise was a little loud at times, but fan in room helped dim it some, able to fall asleep just fine. No hallway noise or noise from other rooms at all. Room was clean, comfortable, bathroom as well. Great breakfast....

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Helpful?
Thank tdrynelle
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear tdrynelle, Love hearing how our guests keep loving our hot complimentary breakfast. The options are many and the service is always friendly and we take great pride in being able to say that. Thank you for taking the time to review us and I hope that when visiting Santa Cruz again you stay impressed with our service and friendly...

Northern Michigan
Reviewed 15 January 2014

Stayed here for one night as we were making our way down the California coastline. We found this place to be nice. It was clean. The parking was free, convenient, and easy. The staff were kind and helpful. The beds were comfortable. It was quiet during our stay and we got a great night's sleep. The morning breakfast was pretty...

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Helpful?
4Thank CheddaP
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear CheddaP, We want all of our guests to stay impressed and feel smart about their choice to stay with our hotel. So it excites me to see that we continue to be on track for our guests. Santa Cruz is a great point to stop when traveling the Coast highway and I am glad to see on your next...

Laguna Hills, California
Reviewed 12 January 2014

we have family in Santa Cruz and usually stay at the Hilton in Scotts Valley. We decided to stay here to save a bit of money and the longer drive at night. We were very pleased. The staff was so nice...at check-in they noticed my husband uses a cane, so they upgraded us to a handicapped room. Very good amenities....

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Helpful?
4Thank kboc
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear kboc, We loved having you with us, and we can only hope that you come and visit us again soon. We always want to make sure that our guests needs are met and we train our staff to see opportunities to share new ways to enjoy their stay. I will share with our team so that we can continue...

Santa Barbara, California
Reviewed 31 December 2013

Stayed for two nights in a single bed room, king sized bed. Bed was comfortable and bathroom was very clean. Stayed on the first floor close to the breakfast area. Noise in the hallway could be heard in the room, but was able to fall asleep easily and stayed asleep. The outside of the hotel is well kept, with a...

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Helpful?
4Thank Erin S
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear ErinS, Thank you so much for taking the time to review our hotel and share about your impressive experience. I was glad to see that you enjoyed how our hotel was centrally located to all things Santa Cruz and that you were happy to enjoy the amenities at the hotel. We love our town and we love that when...

SW Wales. UK
Reviewed 8 December 2013

Just what you would expect for an overnight stopover, holiday inn express hotel. Hotel was clean and comfortable, we had a 2 bed queen suite that was a very large room with a small kitchenette, its off the beaten track but on a main road. There was a pool gym and free WIFI Good quality for an overnight stopover.

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Helpful?
4Thank tam6572
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Tam6572, I am excited to see that you enjoyed the large suites we offer. They certainly allow for a very open feeling. All of our rooms have high ceilings and the suites additional space makes it feel even more open and airy. They are not to be missed and a perfect option for traveling families or couples. Thank you so...

Fremont, California
Reviewed 4 December 2013

My introduction to the hotel was through a phone call to see when I could check in. I was met with enthusiasm; a person who really cares named Katrina. I found out that she is the front manager there. However, almost everyone there was really ready to help. The electronic devices had to be repaired due to other guests breaking...

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Helpful?
4Thank Matt G
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Dear Matt G, What a wonderful review and thank you so much for the kind words about our staff and leaders. I will be sharing your comments and experience so they can celebrate your inspirational stay. It really makes my day to see that our team cares so much for our guests and that we are insuring stay impressed moments...

Park City, Utah
Reviewed 1 December 2013

Not only is the Holiday Inn Express the right price but in a safe location. This 3 year old hotel is FRESH, CLEAN, and has a very FRIENDLY, HELPFUL STAFF! Normal HIE breakfast that is good. The service from the reception desk (Derrick) to the very kind maintenance man (Kevin) who helps us with our bags was superb. It is...

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Helpful?
Thank fuz13
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Fuz13, What an exciting time you must have had while in Santa Cruz. I am so glad that we were part of the reason you loved your stay. Our staff loves to see all of our guests having an amazing experience and it is good to know we continue to be on track with superior guest service. Love that you...

Jackson, California
Reviewed 30 November 2013

I had the recent opportunity to be able to stay in this Hotel on business. I stayed over 30 days. I would recommend it to anyone staying 30 days or one day. Very clean and very comfortable. Service is amazing!! Katrina and Michael, the managers, will bend over backwards for you and do what they can to make your stay...

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Helpful?
Thank RONDA G
M D, General Manager at Holiday Inn Express Santa Cruz, responded to this review

Rhonda G, Oh how we miss you already Rhonda! Thank you so much for being our guest and having your hard working co-workers with us. We know that when you work as hard as your group does you need to come back to a place that isn't just a hotel but truly a home where you can just be you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 

Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean St, Santa Cruz, CA 95060-2825
Region: United States > California > Santa Cruz
Price Range: $176 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Santa Cruz staff and other travellers.
4 questions
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Davis, California
7 months ago
Redlands, California
over a year ago
Fremont, California

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Questions? Get answers from Holiday Inn Express Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“336 was a Large Room & Great View”
  • Looking West from my room!
  • daddy saying good night to his daughters
  • Looking South from my room.
  • Added some Christmas
  • The Kitchenette
  • My daughters Olena & Bree
  • The View from Just Opening the Door!!!
  • The Hallways
 of 5 bubbles TroyH65, 9 Dec 2016 | Read review
“had a room on the 3rd floor, very quite.”
 of 5 bubbles conniej423, 15 Nov 2016 | Read review
“Find a different hotel, better options in the area”
 of 5 bubbles prosailortim, 16 Aug 2016 | Read review
“Rooms on the inside courtyard are quieter. They are away from the traffic. The swimming pool is also there. Quiet when we needed it to be.”
 of 5 bubbles linda_ski, 5 Aug 2016 | Read review
“no bad choices”
 of 5 bubbles nextstep428, 5 Jun 2016 | Read review
5 of 5