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Holiday Inn Express Santa Cruz

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Traveller (100)
Room & Suite (217)
Pool & Beach (23)
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Overview
  • Excellent42%
  • Very good38%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“hi express”(11 reviews)
“cinnamon rolls”(13 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Santa Cruz
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Offers from Holiday Inn Express Santa Cruz
Special Offer: Book Direct and Save
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Reviews (537)
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211
195
54
29
23
Show reviews that mention
All reviewshi expresscinnamon rollsunderground garageshort drivefree breakfastwould stay here againclean hotelking suitebeds were very comfortablebreakfast roomroad tripparkingboardwalkfreewayhousekeepingdowntownhallway
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231 - 235 of 512 reviews
Reviewed 26 January 2014

My wife & I checked in and had a little problem with the room, we went back down and talked to Katrina and Halina, their attitude showed me the type of place we had chosen. I always say that character of an organization starts from...More

Thank InnstoneDotCom
Response from M D, General Manager at Holiday Inn Express Santa CruzResponded 31 January 2014

InnStoneDotCom, I am truly pleased to see your had such an inspirational experience with us. I will certainly pass on the kind words because I know our team works very hard for our guests. We believe that people drive our hotel and it's success and...More

Reviewed 21 January 2014

I just spent a night here with my family and was impressed by the condition of the hotel. It seems like it's brand new. The Good: - Hotel is immaculate, from the lobby to the rooms. The interior feels like a high end hotel. -...More

Thank Devo1975
Response from M D, General Manager at Holiday Inn Express Santa CruzResponded 3 February 2014

Devo1975, I am so happy to see that you had an amazing stay with us. I really appreciate the time our guests take to share not only the amazing features we have like our hot daily breakfast, and like new and upscale appearance, but the...More

Reviewed 15 January 2014

stayed here just one night. Staff were awesome, very friendly and accommodating. We stayed on second floor, street side. Traffic noise was a little loud at times, but fan in room helped dim it some, able to fall asleep just fine. No hallway noise or...More

Thank tdrynelle
Response from M D, General Manager at Holiday Inn Express Santa CruzResponded 3 February 2014

Dear tdrynelle, Love hearing how our guests keep loving our hot complimentary breakfast. The options are many and the service is always friendly and we take great pride in being able to say that. Thank you for taking the time to review us and I...More

Reviewed 15 January 2014

Stayed here for one night as we were making our way down the California coastline. We found this place to be nice. It was clean. The parking was free, convenient, and easy. The staff were kind and helpful. The beds were comfortable. It was quiet...More

4  Thank CheddaP
Response from M D, General Manager at Holiday Inn Express Santa CruzResponded 3 February 2014

Dear CheddaP, We want all of our guests to stay impressed and feel smart about their choice to stay with our hotel. So it excites me to see that we continue to be on track for our guests. Santa Cruz is a great point to...More

Reviewed 12 January 2014

we have family in Santa Cruz and usually stay at the Hilton in Scotts Valley. We decided to stay here to save a bit of money and the longer drive at night. We were very pleased. The staff was so nice...at check-in they noticed my...More

4  Thank kboc
Response from M D, General Manager at Holiday Inn Express Santa CruzResponded 4 February 2014

Dear kboc, We loved having you with us, and we can only hope that you come and visit us again soon. We always want to make sure that our guests needs are met and we train our staff to see opportunities to share new ways...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Breakfast Available
Airport Transportation
Dry Cleaning
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Outdoor pool
Details
Price range
US$122 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$122 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (100)
Room & Suite (217)
Pool & Beach (23)
Dining (21)
Amenities (12)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Grace G
20 September 2016|
AnswerShow all 2 answers
Response from kevin h | Reviewed this property |
I think your question is best directed at the hotel, I was only a guest there.
0
Votes
Nancy G
8 July 2016|
AnswerShow all 2 answers
Response from beefdoctor | Reviewed this property |
NO!! And that is one of the best parts about that property! Leave the mutt at home.
0
Votes
Room Tips
"Ask for a room that does not face the street."
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"Farther from the street is good, quieter rooms."
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"join IHG and become a member"
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"Easy to get to from boardwalk. And amazing if you got a bad back."
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