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Traveller (32)
Room & Suite (18)
Business Centre & Event Rooms (1)
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Overview
  • Excellent37%
  • Very good42%
  • Average18%
  • Poor2%
  • Terrible1%
Travellers talk about
“breakfast room”(22 reviews)
“mission street”(5 reviews)
“donut shop”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (299)
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106
112
49
6
5
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106
112
49
6
5
Show reviews that mention
All reviewsbreakfast roommission streetdonut shophot tubfrench bakerybusy streetdecent coffeebagelsstaff was very friendly and helpfulother hotelsspa tublast minute tripwould stay here againvery pleasant stayhard boiled eggsfront desk personminute drive
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1 - 5 of 278 reviews
Reviewed 1 week ago via mobile

We recently stayed in this motel on a recent trip around California, good service at check in, really nice room, good facilities including hot tub! Is local to some nice craft beer bars and coffee shops. About 10mins walk to the sea and maybe around...More

Thank Jim S
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 1 week ago

Thank you for choosing our property for your accommodation needs. We are pleased to have satisfied you to such an extent, and we hope to remain your hotel of choice for future visits to this area. Thank you for your recommendation and your valuable feedback....More

Reviewed 2 weeks ago

About £100 a night and not in the center of Santa Cruz but easy to find on Highway 1 when you come in from the north. Good size room with plenty of room, lots of facilities in the room and helpful reception staff. There’s a...More

Thank LargelyMonk
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 1 week ago

We are so pleased to hear that you enjoyed your time with us so much, and that our hotel was suitable for your needs in terms of service and location. It is wonderful to hear that you enjoyed such a pleasant stay with us, and...More

Reviewed 4 April 2018

Stayed here for one night. Room was clean and comfortable and the breakfast was good. Staff at the front desk were really helpful. We were on the ground floor and it seemed that the room above had been rented to a herd of elephants, the...More

Thank ronnyb54
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 9 April 2018

We appreciate you taking the time to review your recent stay with us, many thanks. We are pleased that our hotel served your needs well, and that you enjoyed your stay, despite the issue with noise from the guests above you. We are pleased to...More

Reviewed 30 March 2018 via mobile

... the cleaning crew runs the hotel. At first it was comical when my wife waited in line behind a couple of them getting coffee in the breakfast room (and later for food). However, it quickly got old after 4 days. They were all constantly...More

1  Thank Crupi
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 3 April 2018

Thank you for your feedback. Your stay does not sound like the type of stay that we generally provide for our guests, and we apologize for all of the issues that you had, particularly regarding our housekeeping team, during your time here. We will review...More

Reviewed 24 March 2018 via mobile

There wasn’t anything wrong with the Mission Inn...it’s basic, generally clean, has a better-than-average free breakfast, the staff were friendly, and the location is decent. At the same time, it didn’t feel like anything special or a place you’d want to stay for more than...More

1  Thank baryongirl
Response from GuestXperienceTeam, Guest Relations Manager at Mission InnResponded 25 March 2018

Thank you for your review, we are always interested in hearing our guests views of our property. We are disappointed to note that, although you had a reasonable stay, you did not love your time with us. We aim to exceed our guests' expectations, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Details
Price range
US$122 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$122 - US$351 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Santa Cruz
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (32)
Room & Suite (18)
Business Centre & Event Rooms (1)
Questions & Answers
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rbocxe
26 June 2017|
AnswerShow all 2 answers
Response from BermudaEd | Reviewed this property |
According to the Mission Inn website, no pets allowed.
0
Votes
Samantha S
19 October 2015|
AnswerShow all 3 answers
Response from Rogandog | Reviewed this property |
Good question. There are so few common areas I think it is. Certainly no one would smoke in the rooms The room was exceptionally clean and tidy without any nasty smells
0
Votes
Nikkiyipp
4 April 2015|
Answer
Response from Kenn C | Property representative |
Good Morning, The King Spa room in my opinion is well worth the extra money. If you enjoy the privacy of an in room hot tub I believe you will too. Yes, all the spa rooms have a shower. Some rooms, but not all have a... More
1
Vote
Room Tips
"Room at the back away from the road"
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"I'd say the second floor away from the street would be quietest."
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"good for families with children"
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"Ask of a room in the back, second floor - quieter. No elevator though."
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