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Mission Inn

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Mission Inn
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217 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 August 2016 via mobile

This is a bit of a unique review because I didn't actually stay at this inn. My story goes like this- I was on a week-long retreat with my family at a lodge up the coast. I was called into an emergency work-related conference call and the wifi at the lodge was not good. I drove into Santa Cruz looking... More 

Helpful?
1 Thank Matt C
Kenn C, General Manager at Mission Inn, responded to this review

Hi Matt, Come back and stay with us again the next time you're in the area. We guarantee we will exceed your expectations! Warmly, Kenn Clark General Manager More 

Level Contributor
3 reviews
Reviewed 3 August 2016 via mobile

My husband and I were on a weekend trip for out honeymoon/summer vacation. When we first walked in we thought it was a really nice room and I loved that the vanity was separate from the restroom and shower as it allowed for me to get ready while my husband showered. The room was equipped with a fridge and microwave... More 

Helpful?
Thank Estevan C
Kenn C, General Manager at Mission Inn, responded to this review

Dear Estevan, Thank you so much for staying with us! We appreciate the feed-back regarding our air conditioning. Please let us know right away if it is not working and we will do our best to rectify the situation or move you to a new room. The comfort of our guests is our primary goal and we hope you'll give... More 

Level Contributor
6 reviews
Reviewed 31 July 2016 via mobile

We stayed one night coming back from San Francisco and taking a day to visit the boardwalk. Everything was good, the room was large, and nicely modeled. My only complaints were the hot water took too long to heat up both shower and sink and the florescent light in the vanity area, the frig is placed inside the entertainment center... More 

Helpful?
Thank Amber L
Kenn C, General Manager at Mission Inn, responded to this review

Dear Amber, Thank you for staying with us and taking the time to review Mission Inn. We value all feed-back and will take yours into consideration and always work to improve. Warmly, Kenn Clark General Manager More 

Sacramento, California
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 July 2016

I was in town for a conference at UC Santa Cruz and wanted someplace NOT near the Boardwark. This little place was wonderful. We arrived near the check-in time and were welcomed to the property by all! Upon check-in, because my husband is so very tall, we were offered a FREE upgrade to a King room. This, alone, was so... More 

Helpful?
Thank P S
Kenn C, General Manager at Mission Inn, responded to this review

Thank you so much for your review! Our staff likes nothing more than making our guests comfortable and satisfied. Mission Inn is small enough to offer a unique amount of personal attention to each guest, and hearing that it paid off is heartening. Please stay with us again the next time you're in Santa Cruz! Warmly, Kenn Clark General Manager More 

Corona, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 July 2016 via mobile

We stayed here one night. The room was clean and the beds were comfortable. Close to a shopping center and lots of restaurants. There is a breakfast room with good options to start your morning. Would stay here again.

Helpful?
1 Thank Michelle E
Kenn C, General Manager at Mission Inn, responded to this review

Dear Michelle, Thank you so much for staying with us and reviewing our property. We value the feed-back and take great pride in serving our guests well. See you next time! Warmly, Kenn Clark General Manager More 

Castro Valley, California
Level Contributor
149 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 19 July 2016

Mission Inn is a basic motel that is both clean and well maintained. The front desk and housekeeping employees were very good, and took excellent care of us. On the plus side: Free WiFi and guest desktop in the lobby, plenty of free parking, a hot tub (no pool), and complimentary breakfast. Good restaurants and grocery shopping within walking distance.... More 

Helpful?
Thank pr7169
Kenn C, General Manager at Mission Inn, responded to this review

Thank you so much for staying with us! We appreciate all feed-back and strive for an unbeatable experience for all our guests. Please, visit us again! Warmly, Kenn Clark General Manager More 

1 review
Reviewed 2 July 2016

The Mission Inn was comfy and quiet, and the staff were all really nice, friendly, and helpful. I ended up never trying the hot tub, just because the room was so cozy that I caught up on my sleep instead. Very convenient walking distance to shops, restaurants, and UC Santa Cruz.

Helpful?
Thank Jay N
Kenn C, General Manager at Mission Inn, responded to this review

Thank you so much for staying with us! Please visit again soon! Warmly, Kenn Clark General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2016 via mobile

My boyfriend and I stayed two nights here and it was great! Santa Cruz doesn't offer much in the hotel department so finding this Inn was a nice surprise. Our bed was so comfy and I wish I could've spent my stay just catching up on much needed sleep. Our bathroom had a jetted tub which was also a plus... More 

Helpful?
1 Thank Yadi B
Kenn C, General Manager at Mission Inn, responded to this review

Thank you! It is our great pleasure to provide a great experience to our guests and I am so glad we succeeded with you! Please visit us again soon! Warmly, Kenn Clark General Manager More 

Philadelphia, Pennsylvania
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 May 2016

We stayed here for the first time in March 2016. It is a motel but very comfy, nice rooms some under renovation at the time. Rooms open to the outside with ample parking, we had no problems. The breakfast was nice as good as we seen at Hamptons etc. The staff was very accommodating and helpful. As described it is... More 

Helpful?
Thank K T
Kenn C, General Manager at Mission Inn, responded to this review

Thank you so much for staying with us and taking the time to review our property. Our Westside location is convenient to a number of great restaurants, wineries and shops. We value your patronage and would love to welcome you back again! Warmly, Kenn Clark General Manager More 

San Francisco, California
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 May 2016

We stayed there because most hotels were booked and the hotel rates were very high due to an event that was happening during the weekend we visited. The staff were very friendly. The area is a short drive from a central location. Our room came with 2 queen beds and the room was large and clean. They provide free breakfast,... More 

Helpful?
Thank sfsm3105
Kenn C, General Manager at Mission Inn, responded to this review

Thank you for staying at the Mission Inn! We appreciate your suggestions for creating a better experience and take all reviews under advisement when making changes. We have recently upgraded our wifi speed and like to know right away when a guest is having problems with connectivity. Please let us know on your future stays if you are having difficulties.... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
53 spacious and accommodating guest rooms include in-room coffee, complimentary continental breakfast, cable TV, HBO, air conditioning and high speed internet. Most rooms have refrigerators and microwaves. Closest hotel to UCSC. Only five minutes to the Santa Cruz Beach and Boardwalk, beaches, downtown and several restaurants. ... more   less 

Additional Information about Mission Inn

Address: 2250 Mission Street, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Price Range: $172 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mission Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Mission Hotel Santa Cruz
Hotel Style:
#10 Family Hotel in Santa Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Mission Inn staff and other travellers.
5 questions
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Questions? Get answers from Mission Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked all of the rooms as I could park right outside”
 of 5 bubbles Oceandweller7, 17 Nov 2016 | Read review
“1st floor best”
 of 5 bubbles mytythor, 25 Oct 2016 | Read review
“There is no elevator to the rooms on the second floor.”
 of 5 bubbles ValleyTraveler916, 17 Oct 2016 | Read review
“Only recommendation would be to ask for a room near the back....the street might be a bit noisy (it is highway one)”
 of 5 bubbles bjl2112s, 24 Sep 2016 | Read review
“Farthest from Mission Street is quietest.”
 of 5 bubbles jayn820, 2 Jul 2016 | Read review
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