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Though I visited this hotel for a business visit, it is a nice place to stay during a vacation. It is right next to a part and is very close to the downtown. The rooms were clean and neat and this hotel has a happening...More
Nice place, clean updated older hotel with modern touch. Area is a little interesting so if you want to go into the main town area I'd take an uber. Pool was decent and restaurant was fun. Service was good as well.
Pros: Room size was great, great water pressure, comfortable bed, lots of parking, modern and new hotel decor, clean and well-maintained furnishings, staff were friendly, dog friendly, free wifi, pool and hot pool on site
Cons: Wifi access is dishonest (which is their parent company,...More
1 Thank Candy H
Response from Chris J, General Manager at Hotel Paradox, Autograph CollectionResponded 4 days ago
Hello there Candy H!
Thank you so much for staying with us and for taking a moment to share your experience with us and others in the TripAdvisor community. Absolutely love that you enjoyed our staff, rooms size, beds, parking and decor. I'm sorry to...More
I stayed her on a blind choice, and was thrilled once I got there. Lobby was quick, greeted by a smiling front desk. Room was nicely appointed, hotel was quiet, clean property. Had dinner inside the property, and it was outstanding. I would come back...More
1 Thank GerryKurl
Response from Chris J, General Manager at Hotel Paradox, Autograph CollectionResponded yesterday
Hello there Gerrykurl!
Thank you so much for staying and for taking a moment to share your amazing story with us. We loved that you selected the Paradox for your stay in Santa Cruz!
Truly appreciate you sharing such great feedback to future guests.
Really cool hotel. Spent a couple of days in the Santa Cruz area, and looked at number of hotels before choosing this one. The entire place has a very cool and chic vibe to it. The staff is knowledgeable, helpful, and attentive. The amenities were...More
Response from Chris J, General Manager at Hotel Paradox, Autograph CollectionResponded 2 weeks ago
Hello there MortgageWino!
Thanks so much for staying with us for a couple of days and for taking a moment to share your story with the TripAdvisor community. Our team takes great pride in ensuring that all our guests have an excellent experience while visiting...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$166 - US$302 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Business Hotel in Santa Cruz
#9 Family Hotel in Santa Cruz
Number of rooms
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YES you can, also the IFE/INE card works, however passport is more "international" since it more official outside of Mexico.
There is a different approach with Car rental since they required an ID with your address.
I had a problem with the reservation process, also. I called the hotel directly (not the central reservation office) and requested to speak directly to the hotel manager. I was able to speak with one of the managers, he... More
I had a problem with the reservation process, also. I called the hotel directly (not the central reservation office) and requested to speak directly to the hotel manager. I was able to speak with one of the managers, he was very accommodating and took care of the problem I was having.