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I saw the reviews before I came. So i called the hotel to ask if they were aware of this and the manager told me that they had fixed all the problems. She sounded really sincere. But, The bad neighborhood, I'm suffering from it right...More
1 Thank Hairflippin
Response from pacinn, Manager at Pacific Inn Santa CruzResponded 2 May 2013
Thank you so much for submitting your feedback. It is important that we hear from our guest, about their stay. I do apologize for the noise during your stay. We are working with the management of the apartments next door to help us maintain a...More
I could see from previous stays that there has been definite improvements made to the rooms. I also met a new manager. She was very helpful, informative and knew the area well. I would recommend this hotel to any traveler, especially those with children or...More
After growing up in the Bay Area, attending UCSC and living in Santa Cruz for 5 years, I had never actually stayed in a hotel/motel/inn in Santa Cruz. Looking for a quick weekend getaway, we drove up on a Saturday night after choosing this place...More
When an establishment is lucky enough to have a loyal customer, that customer should be valued and treated with respect. Apparently this is not a policy of Pacific Inn in Santa Cruz.
For over a decade we have chosen them to stay with. We are...More
Thank Hazel A
Response from pacinn, General Manager at Pacific Inn Santa CruzResponded 4 June 2013
Dear Loyal Customer,
Please allow me to introduce myself, I am Philis Byrd, the new General Manager at Pacific Inn Santa Cruz.
I understand that you were not treated with the respect that was due you on your last visit. May I please apologize on...More
If you're okay with homeless, drug using, disheveled, young men being in the room next door, than this is the lodging for you! We were kept awake by loud voices in the hallway, shady characters hanging around the parking lot and a general sense of...More
US$102 - US$277 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 On the Beach Hotel in Santa Cruz
Non-Smoking Rooms ,
Number of rooms
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