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Hilton Santa Cruz / Scotts Valley

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Traveller (105)
Room & Suite (49)
Storyboard
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“fourth floor”(7 reviews)
“stone house”(6 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair Access
3 Star Hotel
Offers from Hilton Santa Cruz / Scotts Valley
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
6001 La Madrona Dr, Santa Cruz, CA 95060-1057
Hotel website
37.3 km to Mineta San Jose Intl Airport
50 restaurants are within a 2 km radius
8.0 km from Santa Cruz Beach Boardwalk
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (537)
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523 results
Traveller rating
266
121
64
47
25
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LanguageEnglish
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266
121
64
47
25
Show reviews that mention
All reviewsfourth floorstone househotel is beautifulbuffet breakfastfront desk staffroom servicequiet locationeasy accessrooms are spaciouspool and hot tubstayed here for one nightshort driveredwoodselevatorpetspillowsconference
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1 - 5 of 523 reviews
Reviewed 3 days ago

Recently visited the property for a one night stay in early July. Accommodations are excellent; 4th floor accessible from tiered parking; quiet and clean. Both professionals and families alike. When booking the room, the promotion room block was full. Hotel staff referred me to their...More

Thank christopherbN8601SX
Response from Gregory P, Manager at Hilton Santa Cruz / Scotts ValleyResponded 2 days ago

Thank you so much for taking the time to rate our hotel. We are glad that you enjoyed your time at the Hilton Santa Cruz/Scotts Valley. So glad to hear our team was able to accommodate your booking request. We hope that you had a...More

Hotel's Favourite
Reviewed 2 weeks ago via mobile

We arrived after a horrifying experience at the Hampton Inn in Santa Cruz. Upon checking in, the front desk person Anna was amazing from start to finish. She apologized for how bad the experience was that her other hotel and accommodated us to make us...More

1  Thank Scott H
Response from Gregory P, Manager at Hilton Santa Cruz / Scotts ValleyResponded 2 weeks ago

Dear Scott H, Thank you so much for taking the time for your positive feedback. Anna is one of many superstars at the Hilton. We are glad you stayed with us and had such a wonderful experience. We hope you had time to get out...More

Reviewed 4 days ago

We were staying at the hotel for a wedding that started at 4:00. We arrived at 2:00 and were told no rooms were clean yet for an early check in. I explained our situation and the front desk person said she would see what she...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 902marcieb
Response from Gregory P, Manager at Hilton Santa Cruz / Scotts ValleyResponded 3 days ago

Thank you so much for taking the time to rate our hotel. We are glad that you enjoyed your time at the Hilton Santa Cruz/Scotts Valley. I trust you had a fabulouse time at the wedding. We hope that you had a chance to walk...More

A TripAdvisor Member
1
Reviewed 6 days ago

Delightful Hotel. Helpful, friendly staff. Great hot breakfast to order or buffet. Beautiful pool surrounded by trees, with both sun and shade. Very comfortable beds & pillows. Complimentary in-room WiFi. Room service. Relaxed, clean, pretty place.More

Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
Response from Gregory P, Manager at Hilton Santa Cruz / Scotts ValleyResponded 6 days ago

Thank you so much for taking the time to rate our hotel. We are glad that you enjoyed your time at the Hilton Santa Cruz/Scotts Valley. We hope that you had a chance to walk through the redwoods or visit Santa Cruz Boardwalk. We hope...More

Reviewed 1 week ago via mobile

Outstanding customer service by Krishna (front desk agent). Krishna was so helpful at the front desk! We checked in and he absolutely hustled to get EVERYTHING perfect for my family. Much appreciated!! I always stay here on business as well when I am near and...More

Thank Jason P
Response from Gregory P, Manager at Hilton Santa Cruz / Scotts ValleyResponded 1 week ago

Thank you so much for taking the time to rate our hotel. We are glad that you enjoyed your time at the Hilton Santa Cruz/Scotts Valley. We hope that you had a chance to walk through the redwoods or visit Santa Cruz Boardwalk. So nice...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$182 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$182 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santa Cruz
#5 Family Hotel in Santa Cruz
#8 Romantic Hotel in Santa Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (105)
Room & Suite (49)
Pool & Beach (4)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Withkid
30 November 2017|
Answer
Response from karlar15 | Reviewed this property |
Not sure what the fee is and there are restrictions as to the size of dog. I believe they have all this info on their website.
0
Votes
DKCali
30 August 2016|
AnswerShow all 6 answers
Response from dkghouse | Reviewed this property |
The boardwalk is a 15 minute drive, maybe 7 miles away. Lots of stop lights in between but a easy drive.
0
Votes
Room Tips
"avoid at all costs. filthy."
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"Ask if there is a wedding going on before you stay to make sure you get a room far enough away from the..."
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"ask for a room with a balcony"
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"Avoid this hotel if you're looking for a quiet, relaxing getaway."
Read review
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