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Holiday Inn Santa Maria

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Holiday Inn Santa Maria
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318 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Reviewed 5 days ago NEWvia mobile

We always stay at this hotel multiple times a year to visit with family. We've never questioned the cleanliness of this hotel as everything has been great. As we checked in, the employee gave us room options. We get settled into our room to find a used condom. Ewww. I was so disgusted I told my boyfriend we need to...

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Helpful?
Thank Melissa D
San Jose, CA
Reviewed 15 January 2017

The hotel is nice, and the front desk staff was very friendly. The room is spacious, but there is only one chair in the room. We stayed two nights in the same room, but after the first night, they did not change the towels and add shampoo and soap, not to mention changing the bedding.

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Helpful?
Thank VIPofHotels
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Hi VIPofHotels, Thanks for choosing us for your recent visit in the area. I am glad that you considered our hotel pleasant and our welcoming staff easy to get along with. Though, I am sorry if the amenities in the room you were given was a bit lacking. Please know that I am forwarding your feedback to our hotel owners...

London, United Kingdom
Reviewed 9 January 2017 via mobile

Outwardly these places always look ok, but the interior was old with cracked tiles in bathroom and shower didn't work. The location just off the 101 is easy to get to. It was good that we had two rooms booked and could share bathrooms otherwise without a working shower it would've been a challenge to get out in time. With...

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1Thank ZaahidBharmal
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Hi ZaahidBharmal, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I am sorry for not meeting your expectations when it comes to the room received, especially with the bathroom and shower. Our guest's comfort remains a...

Reviewed 7 January 2017 via mobile

long story short ,I booked a room online , there was a computer glitch ( the HI corporate office explained to me) that switch my reservation date. I called to talk about the charge and was transferred to the manager Susan Gray, she pretty much told me it was my fault that I put the wrong date and she won't...

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1Thank Susie C
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Dear Susie C, Thank you for taking the time to tell us about your experience at our hotel and for choosing our property. Our hotel is committed to providing our guests with the highest quality services and I am sorry for the disappointments that you had with the level of customer service received from our hotel staff. I would like...

San Francisco, California
Reviewed 31 December 2016

We booked this place online as the pictures of the lobby & rooms looked modern in comparison to surrounding hotels. It definitely was a disappointment, the hotel overall smelled very moldy and looked tired. The wifi speed is not good either. The lobby might be the only attractive part of the hotel, the room is large and the bathroom is...

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Thank 88dots
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Hi 88dots, Thank you for choosing our property and leaving feedback. I am happy that our location deemed to be convenient for your visit in the area and that the overall service was satisfactory. Though, it is regretful that you encountered some troubles with your stay because of the WiFi's poor connection and the property's condition. Do know that I...

Reviewed 29 December 2016

This is a great Holiday Inn due mostly to the staff. The staff is very friendly and helpful. This hotel is near very good wineries Kenneth Volk, Foxen, and Cambria. The staff always makes sure to upgrade me without issue and provides great restaurant. More Holiday Inn's need to follow the lead of this place. They have a restaurant which...

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Thank Angel R
Reviewed 2 December 2016 via mobile

First impressions - the only nice thing about this is the lobby - the front desk attendee was very nice . We booked a room online that specifically said roll in shower. We called to make sure we had a roll in shower and asked for an upper level room with roll in shower they said they had an upper...

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1Thank Monica S
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Dear Monica S, Thanks for the time you invested in posting your review. We are happy to know that you found the service of our front desk to your liking. We regret to know that you where not able to get the room that would cater to your need. We thank you for your feedback and we want to assure...

Walnut Creek, California
Reviewed 17 November 2016 via mobile

I stayed here one night and the room was really nice. Comfortable bed and quiet for a good night sleep. Restaurant and bar in the lobby looked nice, but I did not use. No complementary breakfast was a small drawback. My major concern was the parking lot seemed really dark and with all the large pickups taking two spaces, it...

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Thank Woodpecker48
Reviewed 27 October 2016 via mobile

Room was very comfortable main desk was helpful needed to check in early so I called in ahead of time because check in time is usually at 4:00pm they let me check in at 11:30am they said they would have the room ready and they did.

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Thank Melissa P
IHGService, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review

Dear Melissa P, We appreciate you taking the time to review our hotel. We are glad to hear you found the rooms very comfortable. Our staff strive to make each guest’s stay unique and it sounds like they were able to accomplish that for you. Your positive feedback makes it all worth our efforts. Again, thank you for your feedback...

Reno, Nevada
Reviewed 27 October 2016

This Holiday Inn is very large and was full when we stayed, however the check in was easy and the counter person was very friendly and funny and accommodating. The room was large, clean, and quiet. We ordered room service twice and it was very good and on time and reasonable. They have a restaurant on site. food is good....

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Thank Jeanies527

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled between the palm tree lined city of Santa Barbara and the charming college town of San Luis Obispo you will find the peaceful Santa Maria Valley. Just ten miles from the beach and surrounded by vineyards, the Holiday Inn Hotel & Suites welcomes travelers from near and far.Fresh from a 3 million dollar renovation, the Holiday Inn continues a 51 year tradition of surpassing the expectations of even the most discerning traveler. We understand that there is no place like home, so to help you kick off your shoes and relax we offer kitchenettes, 37-inch flat screen TVs, free wireless/DSL and MP3 compatible radios. As the All America City makes its way up the list of prospective destinations, the Holiday Inn - Hotel & Suites strives to remain the #1 choice in hospitality. Our knowledgeable staff will proudly welcome you in to our family of Constant Caring Friends with award winning service and a smile.Portabella Bar and Grill draws from Santa Maria s BBQ Hall of Fame legacy, abundance of fresh produce, and seaside inspirations to offer up a true taste of the Central Coast. So enjoy the California lifestyle for a moment sit down with a glass of local wine and Relax, it s Holiday Inn. ... more   less 

Additional Information about Holiday Inn Santa Maria

Address: 2100 North Broadway, Santa Maria, CA 93454
Region: United States > California > Santa Maria
Price Range: $121 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Santa Maria 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Santa Maria Hotel Santa Maria
Santa Maria Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santa Maria staff and other travellers.
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Questions? Get answers from Holiday Inn Santa Maria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the fourth floor for quietness. There are elevators”
 of 5 bubbles Jeanies527, 26 Oct 2016 | Read review
“Choose a room away from the freeway side of the hotel.”
 of 5 bubbles jbell3, 23 Oct 2016 | Read review
“at least some rooms are suites”
 of 5 bubbles BillSJ, 15 Oct 2016 | Read review
“Even though our room was next to the elevator, it was still quiet. I'm guessing the entire hotel is quiet.”
 of 5 bubbles 845franko, 16 Sep 2016 | Read review
“don't stay on backside. Lots of noise from businesses in business park all night”
 of 5 bubbles ChristopherW999, 8 Aug 2016 | Read review
5 of 5