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If I could rate the quality and service a zero I would. I booked my hotel on 4-7-14 with Kristen for a CLC rate king bed with microwave for $71.99. When I arrived on 4-11-14 Kristen didn't have anymore rooms left with a fridge &...More
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 24 April 2014
We are sorry you were not happy with your stay here. We apologize that Kristen did not offer the service you expected and will look into this situation. We are sorry that breakfast was not adequate for you, however, we do offer more than what...More
Forget the Wine Country in the name. This should be more aptly named with trailers, pot shops, car repair place etc. in the name. Unfortunately we had a prepaid week at this place and could not get a refund if we didn't stay. This is...More
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 23 April 2014
Sorry you were not happy with our hotel. We will look into your complaints. We do thank your for taking the time to answer our survey.
WOW! How does one define QUAlLITY? Not with this motel, to be sure. Attitudeof management is a 1(one). Made reservation 3 weeks ahead for handicapped room to transfer on Sunday to a first floor king, but when Sunday came, there was none available! Stairs only...More
1 Thank Ron R
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 19 March 2014
We are sorry you were not happy with your stay. We always try to accommodate every guests requests for certain rooms or certain floors. However, it is not always possible. It is based on availability. As for your other complaints we have maintenance looking into...More
Starting from the beginning. The neighborhood does leave something to be desired, I recall my husband and I making note of the fact that we have an alarm on our car, "so it should be fine." There was ample parking and the hotel staff was...More
1 Thank skybluepink1969
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 15 March 2014
We are very pleased with all the nice comments you made about our hotel. We are sorry about any noise issues you had while staying here. We do try our best to keep a quiet hotel for all our guests. We thank you again for...More
My husband, four month old son, and I stayed in this hotel for about two weeks and though the reviews were worrisome it was actually a very good stay. It certainly isn't in the greatest of areas in Santa Rosa, but it isn't back alley...More
1 Thank Mercedes M
Response from Roger P, General Manager at Quality Inn and Suites Santa Rosa Wine CountryResponded 28 February 2014
Thank you for all the wonderful comments about our hotel. We are happy that you enjoyed your stay and we are also pleased to hear how satisfied you were with our staff. We appreciate you taking the time to answer the survey. Thank you again.
US$128 - US$233 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Quality Inn And Suites Santa Rosa Wine Country Hotel Santa Rosa ,