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Basic roadside accommodation. The room appeared clean and sheets had the slight lingering odour of bleach. The shower worked and the TV had more than 4 working channels. There was no shampoo in the bathroom/shower, only soap.
Apart from the Harley rider that felt obligated...More
Response from 6Team, Brand Experience Team Member at Motel 6 Santa Rosa North
Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as...More
W traveled 6 hours arriving at 245 excepting our room to be ready. We were told no room were cleaned yet. We waited for an hour and a half while other customers were coming in and out yelling and screaming for the same reason. I...More
I have slept in many a cheap hotel, and have enjoyed many an inexpensive accommodation that I would say are a good value. This hotel is not one of them.
We visited in November, and although this is California, it does get a bit chilly...More
Response from 6Team, Brand Experience Team at Motel 6 Santa Rosa North
Dear Guest, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the various issues you describe are an...More
While this is probably the nicest Motel 6 I have ever been in in terms of the look and upkeep of the property overall, there is something super sketchy going on with the management here, and there is a strong possibility that there is either...More
The towels were dirty/stained. There was hair on the bathroom door and in the tub when we arrived. The a/c didn't work well and the cover panel was missing so we didn't know which way was on or off. The other person staying with me...More
Response from 6Team, brand expericened team member at Motel 6 Santa Rosa North
Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the key card issue and odor conditions you experienced are an exception to...More