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Nice stay at the Sonoma Mission Inn. The staff are very helpful, professional and make you feel right at home. We couldn’t say enough of Max at the front desk who help us to respond to our questions and made the difference between our stay...More
I have stayed at Fairmont Sonoma Mission Inn many times and it never fails me. Everyone is very professional and friendly and go out of their way at needed times.
The grounds are clean and perfect. The Mission suite is my favorite room to stay...More
Response from FSMIGuestRelations, Executive Office at Fairmont Sonoma Mission Inn & SpaResponded 18 May 2018
Thank you so much for taking the time to review your experience with us! We are delighted that you enjoyed your stay. It is absolutely our pleasure to welcome you! It will be my pleasure to share your kind compliments with our team....More
From the time we pulled up to Fairmont the lack of customer service was evident.
The front desk had no one there... for 20
The concierge was helpful and got us a front desk trainee who needed help to check us in.
I have stayed here many times over last 20 years; usually pretty good, but most recent stay was markedly better and demonstrated Fairmont has improved many aspects of guest experience. We stayed in one bedroom suite for three nights, two adults with two kids.
We had such a wonderful time celebrating our engagement at the Sonoma Fairmont. The service was first-class, the employees were so welcoming, and the food at Sante was magnificent. Even the little things, like the heartist decorations, were done with such precision and grace.