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We were here thirty years ago, it really hasn’t changed much other than fact prices escalated without offering more.
The rooms need updating badly. We upgraded to a mission suite, old furniture, but the worst is the noise. We didn’t flush the toilet during the...More
Our second visit to this property, we arrived the week before Christmas and found that our visit was even more exceptional then we had anticipated. The elegant and rustic holiday decor led the way to create cozy afternoon wine tastings by the fireside. From the...More
Thank Shelley N
Response from FSMIGuestRelations, Executive Assistant to General Manager at Fairmont Sonoma Mission Inn & SpaResponded 11 January 2018
Thank you so much for your kind words and compliments regarding your stay with us! We are absolutely thrilled that you had such a nice visit to the Inn! It is always such a pleasure to receive such positive feedback. We wish you...More
I called multiple times to speak to the manager regarding a mistake on making a reservation and cancelling my reservation. If you call the front desk, they will not let you speak to the "accounting dept" because whoever is in charge of refunding is incompetent,...More
This is a nice hotel, but I was not blown away. We stayed in the north building, which was nothing special, not what I would expect from a Fairmont hotel. The area with shops that is adjacent to the hotel is mostly vacant, there is...More
I received an email said that if you are in hurry you can use online checkout and a statement will be emailed to you. I did, but I haven't received the final statement after sending a couple of emails asking for it and was charged...More
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Response from FSMIGuestRelations | Property representative |
While there aren't any in walking distance, we are just two miles from Sonoma Plaza where there are many tasting rooms to explore. We offer a complimentary house car on a first come, first served basis for our guests to go... More
While there aren't any in walking distance, we are just two miles from Sonoma Plaza where there are many tasting rooms to explore. We offer a complimentary house car on a first come, first served basis for our guests to go to and from the Plaza. There is Uber here but the wait times can be longer than in urban areas, typically about 15-20 minutes depending on where you are. Our concierge can assist in arranging a rental car if you'd like the freedom to explore as we are within a 10 minute drive of some fantastic wineries, or there are many tour companies we can recommend as well if a chauffeured experience is more what you're looking for.