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I stayed at the BW SVI in July 2018. I have to say I was happy with the hotel overall.
All the staff were friendly and attentive. My room was always clean, and room amenities were good (fridge, tv, etc.). Only complaint about the room...More
The thing about this hotel is the tall beds. They are so tall, they are somewhat of a challenge to get into. Personally, I like them. My mom, who is shorter than me almost had to get a running start to get up and in....More
Thank Cynthia K
Response from KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event CenterResponded 24 April 2018
Dear Cynthia K
Thanks for taking the time to review our hotel! I like tall beds too! Especially tall and comfy. It is a bit of a challenge to figure out how to get into them if your not quite as tall.
I'm really happy...More
It’s easy to be fooled by nice pictures on websites. Don’t be fooled by this one. This is a 1950’s motel that hasn’t been upgraded since it was built. It is difficult to believe that they have the chutzpah to charge $400 per night for...More
Response from KendallC929, General Manager at Best Western Sonoma Valley Inn & Krug Event CenterResponded 2 days ago
I did want to let you know that we actually have done several upgrades to our property recently including, new beds, new bedding, new shutters and new landscaping. Since the property is themed in the Mission Style it can appear to be dated...More
I would highly recommend Best Western Sonoma Valley Inn for anyone traveling to this area. We were able to walk to many tasting rooms and restaurants. Rooms were very clean and comfortable and the courtyard was lovely. Our wine tour readily picked us up from...More
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Perfect hotel in the best location. Within walking distance to several great returants in town. Whole Foods and CVS across the street. Hotel is clean and quiet. Loved the hot tub and pool area. We had a 1st floor room that allowed us to walk...More
Response from Kendall C | Property representative |
My apologies for the delay in replying! Yes, we do require a deposit of the first night stay that is take an the time the reservation has been made. This is fully refundable as long as the reservation is... More
My apologies for the delay in replying! Yes, we do require a deposit of the first night stay that is take an the time the reservation has been made. This is fully refundable as long as the reservation is cancelled within the cancellation guidelines (typically its 72 hours but sometimes varies based on certain rate codes)