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Embassy Suites by Hilton San Francisco Airport - South San Francisco

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Embassy Suites by Hilton San Francisco Airport - South San Francisco
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1,455 Reviews from our TripAdvisor Community

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Showing 1,385: English reviews
Start your review of Embassy Suites by Hilton San Francisco Airport - South San Francisco
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Henderson, Nevada
Reviewed yesterday NEW

Terrific Manager and front desk staff very friendly- go out of their way to help in every way! Breakfast terrific and the staff is awesome, we will definitely be staying in SSF again, thanks Embassy Suites for a wonderful spring break vacation!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank nsendo
Los Angeles
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Over the last 10 years we've stayed at this Embassy Suites at least 6 times. It has always been a well located, excellently maintained, nicely managed, tremendous value hotel. During our last stay, we noticed an evolution has taken place. The demographic of the residents has changed with an emphasis on youth during the weekend. The hotel has a "No...

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Helpful?
Thank lolocola
About Hotel's Favourite Review
Reviewed yesterday NEW

A made to order complimentary breakfast and complimentary drinks each night are unheard of at other hotel brands. Always an on site restaurant and lounge. Saves some $ when traveling with a family. The shuttle bus starting trips to the airport at 4 am was an unexpected bonus! Rooms are always spacious...with 2 TVs, a microwave and a fridge !...

Review collected in partnership with Embassy Suites Hotels
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Thank lesliehY1434CD
San Francisco, California
Reviewed 4 days ago NEW

Weekend getaway in the area where we live. First time to use this hotel. Customer service is great but facility is old esp bathroom. Pool was closed for about 2 hours when kids wanted to swim and when reopened smelled so strongly of chlorine. Kids weren't able to swim long as their eyes were stinging and they had difficulty breathing....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank josephinec967
Daly City
Reviewed 5 days ago NEW

Place is great. We're near the elevator, neighbors are quiet. Room is outdated but its fine. Kids enjoyed the pool but there's max capacity to be able to get in but it's fine with my kids. Breakfast were okay, there are choices from drinks to foods. Overall we are satisfied 😁

Review collected in partnership with Embassy Suites Hotels
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Thank jovyc248
Reviewed 5 days ago NEW

I spend a great deal of time on the road and the Embassy Suites Gateway is the best location in South San Francisco. Meghan is wonderful and attentive and the business department does their very best to accommodate long-term stays. The suites are clean and spacious and the food is excellent. The staff here really do their best to make...

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Helpful?
Thank William M
Detroit, Michigan, United States
Reviewed 1 week ago

After checking in, I was unhappy with my room because the people above me were noisy. Mohammad immediately moved me to a quiet room and made sure the new room was quiet and comfortable (which it was). Not only was his customer service wonderful, but other staff members there were also attentive. The hotel was expensive, but the customer service...

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Helpful?
Thank Allise W
Inland Empire, CA
Reviewed 1 week ago

It's a MUST to place a label or sign when your hotel is serving nuts/mixed trail during evening reception.This was UNACCEPTABLE AND UNSAFE!! This was NEGLIGENCE. My daughter had an allergic reaction to it during our vacation.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Josefina B
Management response:

Dear Josefina B, Thank you for your information and your post, we really appreciate the feedback. We will be working closely with our Food & Beverage Team to provide the best and safest possible dining experience.

Sacramento, California
Reviewed 1 week ago

The hotel doesn't promote the restaurant but the food is some of the best in SF. Very small menu and is more lunch worthy than sit down dinner worthy buy very good quality. The bacon on the burger was 1/4" think not a lie. There menu was Farm to fork as well

Review collected in partnership with Embassy Suites Hotels
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Thank Notrace07
Reviewed 1 week ago

Stayed here for a girls night getaway. Although the weather was not so good, checkin was a breeze. Great staff and wonderful accommodations. Breakfast was great for everyone's picky needs and the hotel was clean and relaxing. Thankful they were able to accommodate a late checkout the next morning as my group and I were on the slow side trying...

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Helpful?
Thank YLexplorer

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning

Additional Information about Embassy Suites by Hilton San Francisco Airport - South San Francisco

Address: 250 Gateway Boulevard, South San Francisco, CA 94080
Region: United States > California > South San Francisco
Price Range: $222 - $544 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Francisco Airport - South San Francisco 3.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Embassy Suites San Francisco Airport Hotel South San Francisco
Embassy Suites South San Francisco
Embassy Suite South San Francisco
South San Francisco Embassy Suites
Hotel Style:
#6 Romantic Hotel in South San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Francisco Airport - South San Francisco staff and other travellers.
13 questions
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Questions? Get answers from Embassy Suites by Hilton San Francisco Airport - South San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors give you the best experience.”
A3749FBwilliamm, 18 Apr 2017 | Read review
“go somewhere else”
957JanH, 5 Apr 2017 | Read review
“Free breakfast”
MeganL787, 29 Mar 2017 | Read review
“The corner suites with the glass window walls are cold and musty smelling”
KateR723, 19 Mar 2017 | Read review
“Some rooms have beautiful views and other rooms look at a dirty roof top. Ask to see the room first.”
DonnaT442, 14 Mar 2017 | Read review
5 of 5