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Four Points By Sheraton San Francisco Airport

185 reviews
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Traveller (51)
Room & Suite (25)
Dining (3)
Overview
  • Excellent17%
  • Very good34%
  • Average28%
  • Poor11%
  • Terrible10%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (185)Write a Review
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All reviewssmall hotel restauranteasy shuttlehotel gymcancelled flightroom qualityrental caran overnight staycheck in was quick and easyrooms are quietlate checkoutsan franciscorestaurant stafffollowing morningan excellent hotelthe ritzshuttle servicethe east coast
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1 - 5 of 164 reviews
Reviewed 1 week ago

The room was fine and the staff very helpful. We had family who took us out for dinner, so I don't know about eateries nearby except for a Korean buffet across the street that looked very popular and very good. The shuttle to SFO was...More

Thank bmac-3
Response from Rhodora E, Manager at Four Points By Sheraton San Francisco AirportResponded 1 week ago

Hello bmac-3, Thank you for sharing your review with us and for highlighting our helpful staff. Our hotel offers a great park and fly promotions. We hope that you'll be able to take advantage of this discount next time you're flying out of SFO. Regards,...More

Reviewed 2 weeks ago

The hotel is near to many good restaurant. It was a bit expensive compared to the near by hotels like holiday inn which also had similar amenities. The staff was very cooperative. Overall stay was very goodMore

Thank sanjeev m
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 2 weeks ago

Dear sanjeev m, Thank you for the 4 stars and for taking the time to share it with us. We are happy that you enjoyed your stay and that you were able to venture out to find some good eats. I hope that our friendly...More

Reviewed 4 weeks ago

I've stayed in this property several times, and my earlier reviews on TripAdvisor were removed due to the "renovations" made, so on a flight delay, I decided to give it a chance again. What a mistake; the rooms continue to have paper-thin walls (I could...More

Thank Jeff R
Response from Rhodora E, Manager at Four Points By Sheraton San Francisco AirportResponded 4 weeks ago

Dear Jeff R, Thank you for taking the time to share your honest feedback of the property. I understand where you're coming from and I am very sorry that you have to experience all of this. It has been a while sine our renovation in...More

Reviewed 4 weeks ago

I like staying here because it is close to the airport and has shuttle service. I got in too late for the airport to hotel shuttle, but was able to take the shuttle in the morning from the hotel to the airport. The hotel is...More

Thank Patricia C
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 4 weeks ago

Dear Patricia C, Thank you for your review. We are delighted that you enjoyed your stay during your visit and that you were able to take advantage of some of our complimentary services. We will share your review with the housekeeping team, they appreciate being...More

Reviewed 12 January 2018

Stayed here as part of the SPG program. 1st room they put us in was recently renovated but they failed to hook up the tv. 2nd room there was no heat, 3rd room needed vacuuming and the bathtub was so stained and dirty I wouldn't...More

Thank NMHeat
Response from Rhodora E, General Manager at Four Points By Sheraton San Francisco AirportResponded 12 January 2018

Dear NMHeat, Thank you for sharing your feedback with us. First, I want to apologize for moving your room 3 times. I understand your frustration and appreciate your honesty. Please know that we have addressed all 3 issues and have repaired the TV and heating...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Room Service
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$117 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$117 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (51)
Room & Suite (25)
Dining (3)
Questions & Answers
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Martha L
23 April 2017|
AnswerShow all 2 answers
Response from michelleannef23 | Reviewed this property |
Hi! I have no idea you would have to call them. Sorry
0
Votes
Tmamacita
8 July 2015|
AnswerShow all 5 answers
Response from jimbill | Reviewed this property |
Houlihans. But I'd get a cab and find better food. San Francisco has too much good food to compromise because of distance.
0
Votes
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12
Room Tips
"Don't even go there."
Read review
"The loft rooms seem nice, but bathrooms are upstairs with beds, so you must climb stairs. There is no..."
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"Might be better to face the service road (front of hotel)"
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"The shuttle runs every 30 minutes."
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