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All reviewssan franciscofree breakfastrental caryogurtfree shuttleroom was largean early flightbusiness centercoffee makerparking feebed was very comfortableshuttle serviceone night staytesshieairportsfo
From the time of our arrival until we picked up our car, everything was outstanding. I also agree with one of the other guests, the beds are very comfortable. Shuttle was great as was the customer service. I will definitely use this hotel again.
We reserved a one night stay at this hotel for the park-stay & fly program.
Having a 6 AM flight the next day is the only way to go when one lives forty miles from the airport. We were welcomed at the front desk by...More
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express San Francisco Airport-NorthResponded 30 January 2018
Thank you so much for taking the time to post such a lengthy review following your recent stay with us. I was delighted to read your generous comments about the service and facilities here at the hotel, they speak for themselves really so I would...More
It seems to have been recently renovated! Staff super friendly and accommodating! Thank you to Stefany at the front desk for helping me check in earlier! The only complaint I would have with this hotel is the hotel shuttle. Waiting for the shuttle at the...More
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express San Francisco Airport-NorthResponded 2 weeks ago
Dear Guest, We appreciate your review, thank you, and we are happy to have provided you with a suitable place to stay, along with the great customer service that we are known for. We are dismayed to hear your feedback regarding our shuttle service -...More
Very convenient for a park and fly near the airport and freeway. There is a nice lobby and breakfast area along with friendly, helpful personnel and shuttle to/from airport. We had a good sized king room with room for bed, couch and desk. I loved...More
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express San Francisco Airport-NorthResponded 1 week ago
Dear Guest, Thank you for choosing to stay with us recently, and for taking the time to leave your review. We are pleased to know that our hotel was so suitable for your accommodation requirements, despite the soft bed, and that you enjoyed your time...More
I was booked at the wrong hotel for a weekend event. went online through a third party and booked here for a night. checked in within 10 minutes of booking and was greeted by Pam (?) who made me feel welcome, less stressed, and made...More
Thank Telia F
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express San Francisco Airport-NorthResponded 3 weeks ago
Hi Telia, It was our pleasure to host you at our hotel recently. Thank you for your review, and in particular for mentioning the service that our staff offer, which is an important part of what makes our hotel so special. We are happy to...More