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Clarion Inn & Suites

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Traveller (26)
Room & Suite (20)
Pool & Beach (3)
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Overview
  • Excellent10%
  • Very good12%
  • Average16%
  • Poor24%
  • Terrible38%
5 Sep 2017
“Frightened in Stockton”
3 Jan 2018
“SAD. Go elsewhere.”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (65)
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1 - 5 of 64 reviews
Reviewed 3 January 2018

Cigarette smoke smell in the lobby. All enclosed corridors to rooms are UNSECURED and non-locking, meaning anyone off the street can lurk there or break into your room. The ice machine was leaking and water pouring out the bottom. Hallway carpets stained and dirty. Everything...More

Thank reeshot
Response from Tina M, Guest Relations Manager at Clarion Inn & SuitesResponded 4 January 2018

We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our area and breakfast. We hope to see you again in the future and to impress you with the...More

Reviewed 25 October 2017

After reading more about rating motels, I have given this a five instead of a four. I am basing this review on price vs accommodations. A five rating is NOT the same as a five STAR hotel, it is not. (Stars are based on the...More

Thank Jim-OnTheWayHome
Response from Brandy C, Guest Relations Manager at Clarion Inn & SuitesResponded 26 October 2017

Jim-OnTheWayHome, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we...More

Reviewed 22 October 2017 via mobile

The desk staff was outside smoking cigarettes by the front door. I got there at 2:30pm. As I walk through the front door, I hear “here comes a check-in, they never wait till 3pm.” The other person, looks like housekeeper, smoking with her says, “make...More

Thank James P
Response from clarioninnsockton, Webmaster at Clarion Inn & SuitesResponded 24 October 2017

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways because of staff. Front desk staff received additional training in the courteous, helpful manner in which they are to treat our valued guests. We take real...More

Reviewed 6 September 2017

The only nice thing to speak about is the folks at the front desk, we were pulling an RV and the staff put us in a room where we could see our RV. The room was adequate, nothing to write home about. This hotel needs...More

1  Thank Sissy B
Response from General M, Guest Relations Manager at Clarion Inn & SuitesResponded 9 September 2017

Sissy B, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We appreciate your time in pointing out the areas in most need of attention as we work towards...More

Reviewed 21 June 2017

We booked the suite since we have a large family. It was the worst hotel I have ever seen. There was broken glass on the sidewalk. Garbage floating in the pool. The hot tub was literally green and foamy. The hair dryer was torn out...More

1  Thank Momamy2017
Response from christa J, Webmaster at Clarion Inn & SuitesResponded 23 June 2017

Dear Guest, Thanks for your opinions despite not staying with us. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Breakfast included
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$68 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$68 - US$94 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (26)
Room & Suite (20)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"May feel more "secure" closer to front reception."
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"Run away as fast as you can!"
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"Free parking..."
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"don't book!"
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