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The Grand Hotel

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680 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Scottsdale, Arizona
Reviewed yesterday NEW

Really nice hotel, especially for the price. Complimentary breakfast and happy hour is a nice touch. Main-building rooms are renovated and very nice, but the villas are pre-renovation and dumpy. Very friendly and helpful staff. I will definitely be back.

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Helpful?
Thank Chris K
Reviewed 2 days ago NEW

I was on a business visit to Sunnyvale for 2 weeks, from 30-Oct to 12-Nov 2016. Hotel Grand was booked for the entire stay and I must say I am more than satisfied with the hotel. Location: The hotel is located on El Camino Real which has huge number of restaurants, shops, malls and what not. Most of the required...

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Helpful?
Thank Ajay S
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your review and 4 star ratings! We thank you for the thorough review and look forward to welcoming you back at The Grand Hotel! Kind regards, Claudio Bono General Manager

____
Reviewed 4 days ago NEW

I have stayed in some inexpensive hotels in the past and I was afraid to leave anything in the car fearing the car would not be there in the morning. The Grand is 1/2 a block from the local police department. The Grand Hotel is walking distance from the center of town which appears to have been revitalized. Very clean...

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Helpful?
Thank carlosz684
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

__tucson__
Reviewed 1 week ago NEW

Lovely hotel with beautiful landscaping. Room had comfortable bed and good hot breakfast. Would stay again. Staff was friendly and they are pet friendly. There was no hot water a couple of times during the week but it was fixed and manager offered one night free stay to make up for the issue.

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Helpful?
Thank F4397ZKnancyc
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We are sorry again for the issue you encountered and look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Espoo
Reviewed 1 week ago

Great place! Clean room and helpful & friendly staff! Breakfast average (Omelet bar a big plus)! Good Location to commute Silicon Valley big companies or events. Also relatively close to CalTrain. No gym, but they offer access to nearby gyms. Swimming pool and tub available to help you relax

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Helpful?
Thank Tuomas P
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Kolding, Denmark
Reviewed 1 week ago

Thank you so much for a fantastic week at the Grand Hotel. It was a first experience in the States for my husband and I and we are more than satisfied and happy for our stay. Everything was just perfect. The staff was very friendly and helpful. The General Manager made sure that we had everything we needed at all...

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Helpful?
Thank kerestherec
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

____
Reviewed 1 week ago

Won't be staying again, website that I booked with didn't say anything about a 200.00 deposit, I voiced it with them but then they only did a 100.00 deposit that took almost a week to put back in my account.

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Helpful?
Thank juliesT1082EU
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your feedback. Please note that no Hotel in the world mention a deposit as it is explained upon check-in. Please know that this is a rule with any and all Hotels around the world. We also encourage all Guests to use a major credit card, not debit card as it is up to the financial institution to...

Weston, Florida
Reviewed 1 week ago

We stay here often as so convenient to everything & family. Great breakfast but need more tables. Staff friendly and helpful. Looking forward to Villas being renovated & brighter! We will be back as always

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Helpful?
Thank PaulineinFlorida
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Vancouver, Washington
Reviewed 1 week ago

Nicely furnished hotel. Hotel has large bedrooms bathrooms with two sinks, shower and separate tubs. The hotel offers a nice breakfast with a fresh fruit selection (pineapple, and various melons) and made to order omelets.

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Helpful?
Thank Heather B
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

Seattle, Washington
Reviewed 1 week ago

The Grand is a lovely hotel. Rooms were clean and comfortable. We found the breakfast to be slightly under-staffed, running out of coffee and some food items for extended periods. Overall, it was a great value for the area.

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Helpful?
Thank LaShon C
cbono2, General Manager at The Grand Hotel, responded to this review

Thank you for your kind review! We appreciate the 5 star review! The Grand Hotel provides upscale amenities and we are happy that you were able to experience it first hand, Our Chef was notified. We look forward to your return in Silicon Valley! Kind regards, Claudio Bono General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities

Additional Information about The Grand Hotel

Address: 865 W El Camino Real, Sunnyvale, CA 94087-1154
Region: United States > California > Sunnyvale
Price Range: $159 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Grand Hotel Sunnyvale
Hotel Style:
#9 Business Hotel in Sunnyvale
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
1 question
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Leicester, United Kingdom
over a year ago

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Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are fantastic.”
 of 5 bubbles 311ajays, 8 Dec 2016 | Read review
“Seemed very nice throughout.”
 of 5 bubbles amazocon77, 2 Nov 2016 | Read review
“First floor had the rooms that were recently re-done.”
 of 5 bubbles RaraMaddie, 26 Oct 2016 | Read review
“Stay in main hotel, not villas”
 of 5 bubbles KevinBuildsWireless, 21 Sep 2016 | Read review
“less expensive on a Sat night.”
 of 5 bubbles roxanneg185, 11 Sep 2016 | Read review
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