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Hey - I was a bit disappointed by my stay. Im an SPG Corporate Member, and they were unable to locate my account number, despite giving them my license, and SPG AMEX card.
The supervisor came to my room with a 1-800 number written on...More
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 10 June 2017
Thank you for taking the time to share your thoughts regarding the issue of your SPG account, and guest room issue. We appreciate you bringing it to our attention. We pride ourselves in our customer service and it is disappointing to hear that...More
We recently stayed at the Sheraton Sunnyvale, as our regular SPG property in the bay area was not available. The property is clean and comfortable and in a good location for business travel (we noted mostly business travelers at the hotel and in the restaurant/bar)....More
Thank Debbie T
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 5 June 2017
Thank you for taking the time to give us feedback. I will be sure to share your comments with our team to ensure that we inform all our guests of our safety deposit boxes if needed. I am glad that you felt our property was...More
I travel for work and stay in hotels on an almost weekly basis. I usually stay at SPG properties. This is by far the worst Sheraton I've ever stayed. The room's and hallways have a weird musty smell. The front desk staff is always very...More
Thank Lila B
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 29 May 2017
Dear Lila B,
Thank you for taking the time to offer your thoughts on our hotel. I was disappointed to read your comments and would appreciate an opportunity to speak with you personally regarding your experience. We pride ourselves on our service, and I am...More
I stayed for 5 days at the hotel on a business trip to US. The team at reception was very friendly and helped me with an early check in. I had my room on first floor and the hotel has no elevator. I dragged my...More
Thank Saurabh C
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 19 May 2017
Thank you for taking the time to write a review on the experience you had at our hotel. We discussed your feedback today, and the team was happy to hear your complimentary words about their service – it is appreciated.
I have forwarded...More
I recently stayed at the Sunnyvale Sheraton for business. The location is convenient. The facilities are clean and welcoming. The onsite restaurant is quite nice. The staff were very helpful and friendly.
On this trip, I had to check out a day early due to...More
Thank Daniel R
Response from Dan R, General Manager at Sheraton SunnyvaleResponded 10 May 2017
Thank you very much for sharing your recent experience during your stay. I am glad that Sabrina was able to assist you in getting to the airport. We look forward to seeing you on your next stay. If we can be of any assistance with...More
US$125 - US$886 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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