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Sheraton Sunnyvale

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Sheraton Sunnyvale
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323 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Valencia, California, United States
Reviewed 14 May 2012

I'd like to give my highest regards and recommendation for the Sheraton in Sunnyvale, CA, mainly because of its accommodating front desk service. Running late for a flight, it was clear that the hotel shuttle was not going to make it back in time to come get me and take me to the airport. Frazzled and overheated, Eleanor, one of...

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2Thank Michael G
san francisco
Reviewed 23 April 2012

stayed here for just a night, front desk was both friendly and helpful. hiccup was that the key i was given did not work and i had to make a small trek back to the front desk. Usman was so helpful and genuinely apologetic for the incident; he made me 3 keys and walked us back to our building to...

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1Thank tammbams
Joshua Tree, California
Reviewed 7 April 2012

Large sprawling Sheraton, close to freeways and san jose airport. mostly a business hotel. rates are high for mid week, try to get some discounts offered. internet is $10 if not a Platinum Member, has pool and fitness area. Front desk staff ,one was new, gave very little map to find room, two floors, no elevator, choose wisely on location...

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1Thank srimanone
Brooklyn, New York
Reviewed 2 April 2012

I had a great 2-night stay here. The front desk staff were extremely pleasant and accommodating and really made our stay. The rooms were well-kept and clean. We missed the first round of housekeeping and asked that the staff return later - and they did. (Although that's the way it's supposed to work, it doesn't always happen as promptly!) We...

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1Thank Mloleary
Maple Valley, Washington
Reviewed 2 April 2012

Great choice near the airport. Airport transportaion is availible 7am-11pm. We arrived late and had to pay $46 for a taxi. This is one of the nicest Sheratons I have stayed at with nice linens and comfortable beds .Ii would definetly reconsider Sheraton propertys if they were all this nice.

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1Thank atarnove
Orland Park, Illinois
Reviewed 29 March 2012

Employees at front desk very friendly and helpful. Room was clean and the beds were very comfortable. Excellent location near highway. Had a little bit of disturbance with sleep with people talking very loudly in the room next door, but luckily that didn't last too long.

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1Thank worldtraveler514
San Jose, California
Reviewed 15 March 2012

I was at the Hotel on March 10 - 11, 2012 and needed help in moving in. The help was provided by Mr. De'Shaun Mc Gregor and he was very helpful and much appreciated. I would recommend this Hotel to others for pleasure or business stays. Regards, Richard Clever

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Thank Richard C
Reviewed 11 March 2012

Flew in the area for funeral and our stay at Sheraton Sunnyvale is so pleasant and stress free at check in 2 gorgeous ladies greeted is with full smile, sunshine helped me throughout our stay she is very courteous and polite. Our entire stay went very smoothly. Though breakfast is not included with our rate. It was $15 for the...

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Thank Scottkel
austin, texas
Reviewed 25 February 2012

Old, old hotel. Fitness room is actually in a hotel room. The ONE treadmill is from 1980's. ONE Bike, ONE elliptical. All packed into a room that was about 95 deg. There was a guy laying on a mat between the machines doing pushups. What a joke!!! Horrible experience for a $200 room. I worked hard to reach Platinum level...

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1Thank bagaline
Epenesa, General Manager at Sheraton Sunnyvale, responded to this review

Dear bagaline, Thank you for your honest feedback and please accept my sincere apologies for your experience. We value our platinum members greatly and it is extremely disappointing to see that we did not meet your expectations. The temporary fitness center we had set up was only in that room due to our brand new renovation of our much larger...

Orange County, California
Reviewed 21 February 2012

I stayed at this hotel during a family emergency trip to visit a relative who was very ill. I booked this hotel the same day and got a good rate on priceline.com. The rooms were clean and nice. However, the customer service from one of the staff at the front desk needed improvement. We expected better customer service from the...

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Thank MissDvo
Epenesa, General Manager at Sheraton Sunnyvale, responded to this review

Dear MissDvo, I hope that all is well with your ill relative and family. It must have been a difficult time for you while visiting us at the Sheraton Sunnyvale. I am glad that you found the rooms nice and clean as we pride ourselves in keeping a well maintained hotel. In regards to customer service, it is a major...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Sunnyvale Hotel is truly an escape with its serene setting, beautifully landscaped grounds, and picture perfect weather, we are a great choice for any traveler. ... more   less 

Additional Information about Sheraton Sunnyvale

Address: 1100 North Mathilda Avenue, Sunnyvale, CA 94089
Region: United States > California > Sunnyvale
Price Range: $153 - $812 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Sunnyvale 3.5*
Number of rooms: 173
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Also Known As:
Sheraton Sunnyvale Hotel Sunnyvale
Sunnyvale Sheraton
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Questions & Answers

Questions? Get answers from Sheraton Sunnyvale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the pool, as I figure it could get quite noisy. It could also be a walk from the car park, so ask about that.”
 of 5 bubbles droods, 24 Feb 2017 | Read review
“No elevators, so chose first floor if you don't want to lug your luggage upstairs.”
 of 5 bubbles jet_stream23, 9 Dec 2016 | Read review
“Pool side is better than garden views in my opinion”
 of 5 bubbles MOBPE, 16 Nov 2016 | Read review
“Get the Club Room Acess whenever you can!”
 of 5 bubbles 334ryand, 22 Sep 2016 | Read review
“Stay somewhere else”
  • Black mold in bathroom
 of 5 bubbles JDW80023, 1 Sep 2016 | Read review
5 of 5