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BEST WESTERN Trailside Inn

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384 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Irvine, California
Reviewed 4 weeks ago

We stayed here for the night so we could explore the Cinder Cone in Lassen. The room was nice as it had just undergone renovation. Breakfast was at Lumberjacks which was usually packed and slow. We were not very happy at spending so much time for breakfast when we could have had that extra time at the park.

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Helpful?
Thank Alex W
Rome, New York
Reviewed 29 October 2016

Employees were not knowledgeable about hote readiness for guests.. Had to wait an hour for room and we checked in an hour after check in time. She couldn't tell us if there was a specific area for pets to relieve themselves. She also could not recommend a restaurant in the area. We were however fortunate enough tom pick the Mazatlan...

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Thank Robert B
Reviewed 27 October 2016 via mobile

This hotel was undergoing a face-lift during my stay. The room was clean and bright, with a mini fridge and microwave. The rooms do not have curtains but shutters instead and I never feel like they're completely opaque. Two story hotel with no elevator I was able to see. Ample parking, right off the main road in Susanville and very...

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Helpful?
Thank Lisa Beth N
Magalia, United States
Reviewed 26 October 2016

This hotel seems to be going downhill regardless of its efforts to update the exterior. Staff is not as friendly or accommodating as two years ago. Bed was on the hard side. I could hear my neighbor snoring. Parking was a problem due to construction. Refrigerator rack was broken. Overall, the room was clean and comfortable other than these problems.

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Helpful?
Thank M. Sue D
Estacada, Oregon
Reviewed 22 October 2016

This is a very tired property. Carpet was very soiled. Bathroom door didn't close properly. Shower gel in shower didn't work and it took 2 calls and 3 people to fix it. Good news - the entire property is under remodel, so I'm sure this will all be fixed.

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Thank jstimson52
sacramento, United States
Reviewed 15 October 2016

Very good hotel for area. Rooms are great. the only poor things are the computers in the lobby are old and slow. I believe they are on DLS not high speed internet. Took a long time to use them Gave up . No food in lobby. Meal ticket for restaurant "Lumber Jack" next door. Poor service there and poor food....

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Thank Margaret M
Lewiston, United States
Reviewed 4 October 2016

WE were treated with such professionalism and kindness. We were there for a stop over before heading to Tahoe. The room was just perfect for us and we enjoyed the brewery down the road. The complimentary breakfast at the restaurant was was perfect

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Thank Staci H
Reviewed 1 October 2016

The beds were comfortable and food was at an actual restaurant, everything else was not worth it. If you get the breakfast menu they provide for the restaurant then you get it complimentary, but if you go off that then you only get 10% off. Place is under construction- lets hope they succeed. Carpet in room was so crumpled I...

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Thank Obsidian D
Reno, Nv
Reviewed 25 September 2016

I always start by looking at Best Western Motels...They are consistently clean, and almost always, pleasant and caring staff. This B.Western id s great stop on a trip. There are probably 90 miles behind and ahead on the road. Stop in Susanville on any trip..

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Thank Chayden500
Oregon
Reviewed 21 September 2016

Older, difficult to maintain/clean property. Staff were nice and seem to make an effort to deal with underlying challenges of an aging motel. Makes me wonder about how the management is holding up. It is a budget hotel at a moderate price. Voucher included for breakfast at a nice restaurant next door which helps. The bed was very clean but...

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Helpful?
Thank D S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Everyday is an adventure when you choose the BEST WESTERN Trailside Inn, with many wonderful places to explore located nearby. Named one of the top towns in which to live in Outdoor Life Magazine, Susanville is an outdoor lovers dream - and this Susanville hotel is the perfect place to call home while exploring the area. From hiking at Lassen Volcanic National Park to fishing at Honey Lake, Eagle Lake or Lake Almanor, there is something for everyone in this picturesque town. The Bizz Johnson Trail, stretching 30 miles, offers world-class mountain biking, hiking, annual marathons and other events. Bird watchers and nature photographers can observe osprey and more in the grounds surrounding the property. You can also enjoy visiting Lassen County Parks and Susanville Ranch. ... more   less 

Additional Information about BEST WESTERN Trailside Inn

Address: 2785 Main Street, PO Box 759, Susanville, CA 96130-0759
Region: United States > California > Susanville
Price Range: $146 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Trailside Inn 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Best Western Susanville
Susanville Best Western
Best Western Trailside Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Trailside Inn staff and other travellers.
4 questions
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Seattle
2 months ago
Davis, California
Livermore, California
over a year ago

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Questions? Get answers from BEST WESTERN Trailside Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a different hotel”
 of 5 bubbles anneg749, 4 Sep 2016 | Read review
“The "family room" is two rooms AND two bathrooms - which was great for getting six people up and going.”
 of 5 bubbles cheap_trav_gal, 20 Apr 2016 | Read review
“Best to choose a room on the second level away from the pool.”
 of 5 bubbles Sojourner2552, 14 Oct 2015 | Read review
“Ask for a room at the back of the complex. There are no elevators. If you don't like to climb stairs, stick to the first floor.”
 of 5 bubbles BeachWizard4U, 1 Oct 2015 | Read review
“Mini suite upgrade for the price was exceptional!”
 of 5 bubbles GabrielaB190, 21 Sep 2015 | Read review
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