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Holiday Inn Torrance

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Traveller (58)
Room & Suite (48)
Dining (6)
Overview
  • Excellent26%
  • Very good44%
  • Average20%
  • Poor4%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Torrance
Special Offer: Book Direct and Save
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Offers from Holiday Inn Torrance
Special Offer: Book Direct and Save
Hotel deals
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Reviews (145)
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35
49
17
4
9
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All reviewsrestaurants within walking distanceenjoyable staystayed two nightsper nightfreewaylaxcarsonloungerenovation
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1 - 5 of 114 reviews
Reviewed 4 days ago via mobile

非常糟糕的一間飯店。 不僅是設備、工作人員跟飯店清潔都很差勁。 這家飯店從不更換床單、枕頭套、被套,掀開棉被10次有9次都會看到各種毛髮、有時甚至有腳印。枕頭上也會有各種毛髮,不知道累積了幾百人。有一次我的同事甚至被安排到一間根本沒有打掃過的房間,差勁透頂! 2018年7月:浴室水龍頭在進到房間時就一直在滴滴答答滴水,洗完澡後已將把手轉到底水仍一直流出,用房間桌上的電話按櫃檯快捷鍵打給櫃台沒人接,答錄機語音甚至說這是無效的號碼,改用床頭電話多次撥給櫃檯依然無人應答,客房清潔部門已下班也無人回應,答錄機語音提供的另一個號碼也無人回應。親自到一樓櫃台要求維修人員來檢查,櫃檯的人說大概10分鐘後會過去,等了一小時以上都沒人來,甚至洗了澡、睡了一覺還是沒人來,連一通電話也都沒打來通知到底有沒有維修人員要來,非常離譜。 2018年3月:問櫃台能否請問接駁車司機何時有空可以載我到在附近的速食店(車程約6分鐘)買晚餐,因當時接駁車的登記櫃檯無人服務只能拜託front desk的人員,該女員工答應會幫我詢問再打電話問司機的行程表後再打到我房間告訴我幾點可以去,然而她完全沒有打來。實際再到櫃檯詢問她也沒有表示任何歉意。大部分的接駁車司機都很不錯,除了其中一位戴眼鏡有鬍子直髮的年長男子,他答應我在接完del amo fashion center的飯店旅客後他可以載我到那間速食店,結果他根本沒有做到,當我向他客訴為何明明不打算載我們去還亂答應我、浪費我的時間還遭到他惡言相向,感受甚差! Worst hotel ever. This hotel owns the worst facilities and staff. Horrible front desk staff. No one answer the phone while i dialled to front desk by the in-room phone for many times. The automatic answer...More

Thank Alison H
Hotel's Favourite
Reviewed 2 weeks ago

Overnight stay to be near the Goodyear Blimp Base in Carson. Check-in good. Room clean and comfortable. Comfortable bed. Lounge was convenient for dinner. Will stay again if we're in the area for some reason.

Thank Walter S
Reviewed 2 weeks ago via mobile

Great hotel that is very modern and has some restaurants within walking distance. The only thing that makes this hotel not a pure 5 out of 5 rating. Bathrooms are remodeled per say, but still have an old vibe to them and the gift shop...More

Thank MatthewRix
Reviewed 2 June 2018

This was my family’s first time staying here at this Holiday Inn. I grew up in Torrance and my parents literally live minutes away from this property. The property itself is located in a more industrial part of Torrance so places to see and eat...More

Thank VictoriaAllen
Reviewed 22 May 2018 via mobile

I came in on a Saturday check in was told breakfast was extra, no problem so I paid for 2 breakfast buffets that was from 7 to 11. So we walked in at 10 and was told the buffet was closed and had to order...More

1  Thank anthonybb2018
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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Free Parking
Concierge
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$151 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$151 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (58)
Room & Suite (48)
Dining (6)
Pool & Beach (2)
Questions & Answers
Ask a question
Kim H
11 October 2015|
AnswerShow all 2 answers
Response from anthonybb2018 | Reviewed this property |
I’m a member of IHG they charged me for parking. This place is not well....
0
Votes
Clackers49
12 April 2015|
AnswerShow all 2 answers
Response from Bharat I | Reviewed this property |
i took a cab from the airport to the hotel; But you could always check at the front desk if they have pickup facilities
0
Votes
Room Tips
"ask for room 801"
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"14th floor"
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"Rooms on the 11th floor are quieter"
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"Don't stay on the 14th floor - too noisy!"
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